e-SignLive by Silanis
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e-SignLive by Silanis

395 ratings
4.7 out of 5 stars
4209.510
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Delivered on the cloud publicly, privately or behind the firewall, we help organizations of all sizes get documents securely signed – anywhere, any time and on any device.
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e-SignLive by Silanis Reviews (420 reviews)

  • It is a e signature solution available completely on cloud . That means no downloading and installation required.It is a very secure way to esign the documents and...Read More
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    Tapan J.
    User in Marketing and Advertising
  • Constant upgrade of features, simple interface and willingness to listen to customers for future features. Architecture is superior to others in the market. They...Read More
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    John F.
    Executive Sponsor in Hospital & Health Care
G2 Crowd User: Michael N.
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Turning our paper office into a paperless office

What do you like best?

Our office has been shifting away from printing of documents, to e-signing and delivering our letter electronically. Using e-SignLive has allowed us to shift from using printers and scanners to passing documents electronically from desk to desk. Instead of pen to paper signature, then scanning the documents into our document managing system, we are signing electronically and importing the documents into our document management system. This has reduced the amount of paperwork that is lost and cut our printing substantially.

This has been a slow process(started in 2000) for us to change all of letters/templates to electronically signed documents, but this has dramatically changed our overall business process.

What do you dislike?

I wish that there was a way to automate printing of letters to pdf.

There is a learning curve for some users. Most users have very little trouble using the software after just a few minutes.

Recommendations to others considering the product

Very good product to go electronic for signing. It may take a few years to implement depending on how many templates/documents that need to be converted. Also may take some time for users to adjust no longer having paper in front of them, instead of signing a hard copy in front of them. Some users may never adjust to going completely electronic, but most users seem to appreciate the ease of an all electronic workflow. This may be one small step in a much larger workflow design.

What business problems are you solving? What benefits have you realized?

Electronically signing letters and streamlining our workflow.

Benefits-

Reduced printing cost

Streamlining approvals

Faster time to sent out letters.

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G2 Crowd User: Ellen F.
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e-SignLive saves time and increases customer satisfaction!

What do you like best?

We really like the security features and the fact that the details for the authenticated signers are embedded in the completed package. You can validate signatures with the click of a button. No need to access a website to find out details of a completed package. Another reason we chose e-SignLive was the authentication options when sending docs to a signer. We use SMS or have the signer provide an authentication password to access their documents. Sometimes we require them to provide a form of identification, and e-SignLive accommodates that scenario as well.

What do you dislike?

If you send a document out to two signers, and only one ends up signing electronically, you can't print the document with the one signature, nor mark it in some way to indicate it is a complete package. You also can't edit the document to remove the second signature.

Recommendations to others considering the product

We rolled out the software to a limited number of users so that we could find out what issues they may encounter on "real files" that we didn't discover in testing. The results of their testing allowed us to come up with our written policies and procedures for the rest of the users. Answers to some of their initial questions were addressed in our final documentation.

What business problems are you solving? What benefits have you realized?

Currently, buyers, sellers and borrowers come into our office to sign their closing documents (most lenders still require wet signatures on documents and any document requiring a notary must have a wet signature). If a change is made that requires them to resign or initial a document and that document doesn't have to be notarized, then we use e-SignLive to obtain their signature. It saves time because the parties don't have to worry about fitting another signing appointment into their schedule and it creates a positive experience for them knowing we were flexible enough to accommodate an e-signing process.

Forms requiring a realtor's signature typically were emailed, printed, signed, scanned back in and emailed back to us. Now we can easily send a form to a realtor and in a matter of minutes, have a signed version back in our files. Realtors are already used to using an electronic signing process on many of their forms, so this fits right in with their business model.

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G2 Crowd User: Julia R.
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Time saver!

What do you like best?

I like the flexibility this program allows me and my clients. Authentication process is of great importance to my industry (Real estate in QC), the history is very detailed and allows for very detailed evidence summaries.

What do you dislike?

-Mobile functions are to be improved. The pages take too long to load and it seems that the site is not adapted to mobile devices. Also once the documents are signed, impossible to view the signature on a mobile device.

-Also would be very good if we could import contacts in order to save time for the creation of the signers for each package.

-Some files are do not upload in the system and they have to be converted to another format to be able to do so...

Recommendations to others considering the product

Requires some trial and error but when you get the hang of it, it's worth it! A real time saver not only for you but for your clients too! Some documents require to be converted to PDF prior to uploading but if your documents are in the right format it will be rather quick and easy.

What business problems are you solving? What benefits have you realized?

I solve scheduling issues by simply sending the documents to my clients for e-signatures, allowing them to sign at their convenience from their devices.

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G2 Crowd User: Lynda T.
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Easy to use and a time saving solution!

What do you like best?

Adding new fields to my document was simple. The ability to save layouts was great. I had excellent support from the entire team at Silanis. The document evidence was very detailed and we don't require internet connectivity to review the evidence. Thanks!

What do you dislike?

At this moment, I cannot point out any features I didn't like.

Customizing or changing the user interface on our 30 day trial would have been great.

Recommendations to others considering the product

Ask for demo times so you can educate yourself and your team.

Check out their website for case studies, webcasts, videos, white papers, datasheets etc...

If you have questions, call their support or your sales rep to get help on any necessary questions.

What business problems are you solving? What benefits have you realized?

I am now able to have documents signed and returned much faster! The service I have been able to provide my clients has been significantly improved thanks to the ease-of-use on the signer side.

Costs on paper and ink had declined significantly. Most of all, I have a lot more time to do work without having to manage faxes, filing and other tasks e-Signing replaces.

e-SignLive is a must have for anyone looking to provide a better, more efficient experience for both internal and external customers.

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G2 Crowd User: Neel M.
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Great product / service!

What do you like best?

We had to implement an e-signature solution in a couple of days. Yasan the salesman at Silanis was very helpful in presenting the product and getting us what we needed so we could get signed up, and the the workaround to get the account setup with there technical department was professional and prompt.

The in-depth documentation that they have provided helped our development team implement this solution in no time and we were able to easily connect the e-signature system to our internal software with little effort.

Also a special thanks to Iman who was able to handle and answer all the questions we had within minutes. A1 service!

What do you dislike?

We had a very good experience with this team of individuals and nothing bad to say. the service works and is spot on for what we need

Recommendations to others considering the product

If you need a digital document signing, this is the way to go. This product has greatly increased our productivity and was very easy to implement and use.

What business problems are you solving? What benefits have you realized?

Banks required signed documentations for pre-authorized debits and they where happy with the solution that we had setup with Silanis. Clients got the documents faster and got them signed within minutes instead of waiting for the mail in signed agreement

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