I like that I can mass submit files to various ebilling systems at one time. It has also helped our firm keep track of rejections, partial payments, etc.
What do you dislike?
It's slow. Contacting EBH for assistance to create a new format takes forever. The system is slow to load most of the time.
Recommendations to others considering the product
Make sure you get all special templates created on the front end.
What business problems are you solving with the product? What benefits have you realized?
Efficiency with submission of ebills - since you can submit multiple clients and ebilling sites at one time, the task can be done much quicker. You can also track the bill through the process, for some ebilling systems.
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