Ecomchain

Ecomchain

(19)
4.9 out of 5 stars

eComchain provides a cloud-based eCommerce platform that uniquely combines functional, flexible and customizable features. Businesses can set up and manage their sales across multiple channels including: web, mobile, stores to drive sales volume.

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Showing 19 Ecomchain reviews
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Ecomchain review by <span>Faisal M.</span>
Faisal M.
Validated Reviewer
Verified Current User
Review Source

"Great product with a range of features not offered by other similar products in the market"

What do you like best?

We have been in the brick and mortar business of selling electronic goods the past 25+ years. We had to get our feet wet in the eCommerce space to stay competitive. Picking eComchain as our Cloud-based eCommerce platform has been one of the best decisions we made in the past few years. Our customers have been able to relate with our brand of products and this has helped us grow our business exponentially.

What do you dislike?

Before we implemented eComchain, we received quotes from few others like Shopify, Magento partners and even thought of implementing Wix or Woo commerce internally. Personally we disliked all those products as it did not have the functionalities and features offered by eComchain. There's nothing we dislike about eComchain.

Recommendations to others considering the product

10 out 10 for the platform, its features and its amazing team with tons of experience, having implemented Enterprise eCommerce in the past.

What business problems are you solving with the product? What benefits have you realized?

We needed to be ahead of the competition by increasing our in-store and online sales. With eComchain we have improved our branding considerably and increase our online presence as well. Fact that its hosted on Amazon's Cloud-platform, we have never seen a down time of our site in the past 18+ months.

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Ecomchain review by <span>Chase H.</span>
Chase H.
Validated Reviewer
Verified Current User
Review Source

"Legendary Customer Service"

What do you like best?

Sandeep and the rest of the eComChain team have worked tirelessly over the past couple of months (mornings & evenings, weekends and holidays) to implement our first e-commerce website for the government. The team at eComChain even spent a week out in Virginia Beach to introduce themselves and help us get familiar with their platform. We have been live for a couple weeks now and any additional changes needed for the site they have jumped on right away. Would recommend the eComChain because of their legendary customer service and the product’s ease of use.

What do you dislike?

I have had the opportunity to work with the team at eComChain for a couple months now and currently do not have any dislikes or negative experiences.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Our company is reaching a whole new set of government customers now that we have the ability to create an online ordering system. Our company is winning new contracts and seeing new revenue streams for e-commerce sites.

What E-Commerce Tools solution do you use?

Thanks for letting us know!
Ecomchain review by <span>Nithin K.</span>
Nithin K.
Validated Reviewer
Verified Current User
Review Source

"Fantastic Product !"

What do you like best?

eComchain perfectly fits our model of B2B2C, although we haven't officially ventured in to the B2B space as soon as we thought. With this unique B2B2C platform offered by eComchain, we were able to invite our dealers to setup their own B2C branded sites, which increased our sales channels and revenue.

What do you dislike?

There's nothing to dislike about this product because there's no other product or platform that offers B2B2C functionalities.

Recommendations to others considering the product

If you are looking for a platform that's easy to use and administer with 10 times more features offered compared to other platforms out there, eComchain is the platform for you.

What business problems are you solving with the product? What benefits have you realized?

Increasing sales channels and revenue has been very easy with eComchain. A lot of the features related to Order Management, Quote Management, multiple SKU with Warehouse management including Purchase Order Management are some of the highlights of this product.

Ecomchain review by <span>Ashley T.</span>
Ashley T.
Validated Reviewer
Verified Current User
Review Source

"Great Experience !"

What do you like best?

I found the eComchain team to be most responsive and supportive of my ideas. They understand the business processes unlike other organizations I have tried to work with. One can see their professional approach to any business requirements, with a vast amount of 15+ years of experience having implemented 200+ eCommerce sites for Starbucks, TaylorMade, McGrawHill, BIC and many others.

What do you dislike?

They are too agile and fast for me, which could benefit many others, but not for a laid back person like me.

Recommendations to others considering the product

Value for money and immediate ROI

What business problems are you solving with the product? What benefits have you realized?

A facelist to our existing site and be able to provide a lot of back office functionalities such as being able to Manage Quote, Orders and email workflows - eComchain has all those functionalities which others like them do not have.

Ecomchain review by <span>George M.</span>
George M.
Validated Reviewer
Review Source

"Amazing new features with AI has helped us increase our online sale revenue"

What do you like best?

eComchain's AI and Try it On feature has helped us increase our Online Sale revenue by nearly 300% in just 6 months.

What do you dislike?

What's there to dislike when we are able to use great features that are not available in many of the other competing products like ATG, Shopify or Magento ? No Dislikes for the moment.

Recommendations to others considering the product

If you are looking for the state-of-the-art latest in eCommerce, then eComchain is the platform for you.

What business problems are you solving with the product? What benefits have you realized?

In the Jewelry business, customers are not able to figure out how some of the ear rings or necklace look on them. With eComchain's Try it On feature, customers are able to upload their own image, drag and drop the necklace (for eg.) from the catalog and superimpose it on their image to see how it looks. That's an AMAZING feature to have !!

Ecomchain review by User in Restaurants
User in Restaurants
Validated Reviewer
Verified Current User
Review Source

"All in one solution for increasing business"

What do you like best?

Site features are so flexible that I could review my orders, add/update items, change settings and preferences as admin all the time with ease of use. My site became so colorful and attractive with site building options. I am having many visits from our customers. Now I can send promotions and coupons as the customer sign ins are in progress. Thanks a lot for your service.

What do you dislike?

At this moment, everything is working well. I see no problems in site management and development.

Recommendations to others considering the product

It is easy to use and reliable for your business.

What business problems are you solving with the product? What benefits have you realized?

Business is picking up, more customers are visiting site. Customers are having full information about our menu and prices. We are recommending and encouraging customers to order online by giving coupons and discounts.

Ecomchain review by <span>Shasta B.</span>
Shasta B.
Validated Reviewer
Verified Current User
Review Source

"Cloud-Commerce is the way to go !!"

What do you like best?

An excellent platform that meets our day to day retail needs. Found the team @ eComchain to be courteous, amazing knowledge and always there to help 24X7. I evaluated other platforms such as shopify, BigCommerce, PrestaShop and many others, before we picked eComchain. There are plenty of features and functionalities offered by eComchain that's not offered by many others who have been in the industry 10+ years, such as Subscription-based order process, integration to custom tax calculations important for our business in Australia, Shipping Charges that let us pick for Australia Post and many others.

What do you dislike?

Since its a new product in the market, there are growing pains, however this product will definitely deliver and work very well for small to mid-size fledgeling companies like ours.

Recommendations to others considering the product

If you are looking for the perfect after go-live support, they are the business to reach out to. They have responded to my emails in 5 mins and attended to my calls late in the nights and early morning. Very happy to have picked eComchain for our eCommerce site.

What business problems are you solving with the product? What benefits have you realized?

Be able to keep track of the stock in our inventory, templates that are manageable on the landing page, ease of catalog management along with image management. We got all these features in eComchain.

Ecomchain review by <span>Sunita M.</span>
Sunita M.
Validated Reviewer
Review Source

"Great platform with great service"

What do you like best?

Very easy to use with intuitive admin dashboard where we could create a site, add products to the catalog and customize the site using Site Builder tool to launch our amazing storefront in less than 3 days. eComchain has a range of features at the Product level and their drag & drop features using Site Builder, that creates a striking landing page, is the USP of this platform.

What do you dislike?

There's nothing I could find that I did not like about this product.

Recommendations to others considering the product

Looking to setup a storefront with a bunch of features, eComchain is a highly recommended platform.

What business problems are you solving with the product? What benefits have you realized?

A site that stands out compared to our customers. Using SeComchain's Site Builder we were able to build a great landing page.

Ecomchain review by <span>Chitra I.</span>
Chitra I.
Validated Reviewer
Review Source

"Website done beautifully"

What do you like best?

The design and layout were done brilliantly. Staff crafted the website very impressively and understood the requirements of the customer. They knew exactly what the customer wanted and is looking out for. There services and products are quite inexpensive.The staff is very courteous and polite.

What do you dislike?

No cons so far. We would like to see more integrations in future.

What business problems are you solving with the product? What benefits have you realized?

Konnected an education company in Mumbai needed a website to promote the products and services with an intention to solve student-teacher queries. Ecomchain connected the student with the tutors and vice versa on a simple website easily and conveniently at the click of a button.

Ecomchain review by <span>Gregory K.</span>
Gregory K.
Validated Reviewer
Review Source

"Our customers get the best shopping experience after we moved over to this platform"

What do you like best?

eComchain has the features that we have been looking for our valued customers. Our customers are able to drag and drop the chains and necklaces to the personal images they uploaded giving them a chance to see how it would look on them before buying the product. That's what makes eComchain stand apart from rest of the platforms we have worked on.

What do you dislike?

There's nothing to dislike about this great team of professionals.

Recommendations to others considering the product

If you are looking to increase online revenue quickly, eComchain is the platform for you.

What business problems are you solving with the product? What benefits have you realized?

Online business has done well with eComchain as our eCommerce platform.

Ecomchain review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great platform for B2B2C merchants"

What do you like best?

The platform has been built around the standard processes for Small-to-mid size businesses. Rich in features and functionalities, allows manufactures (for eg.) invite Distributors and Retailers to share the same eCommerce platform and personalize their own respect sites, resulting in a cost-effective platform at the same time increasing revenue for multiple organizations. Once the eCommerce platform is completely setup, businesses can almost leave it alone and just let it sell, bring in revenue at multiple levels on the same platform.

What do you dislike?

Since the concept of this B2B2C is new, every business who plan to use this application will need some hand holding from the eComchain pre-sales consultant for a couple of hours, before going live with an exemplary strikingly attractive site.

Recommendations to others considering the product

If you are interested in a multi-tenant, multi-language robust eCommerce solution on the Cloud, then this product is for you. Reach out to your clients much more easily with greater transparency at various levels.

What business problems are you solving with the product? What benefits have you realized?

There's not a single eCommerce platform that offers a B2B2C solution. This platform definitely helps manufactures and distributors reach out to their end clients with ease.

Ecomchain review by Administrator
Administrator
Validated Reviewer
Review Source

"Taking us to the next level in Digital Transformation"

What do you like best?

eComchain team was very quick and helpful in getting our site up and running in less than 2 weeks. With a wonderful design and amazing camaraderie among their team members, we got a site that accepts payments for various offerings we have on our site.

What do you dislike?

There's nothing to dislike about a professional organization and platform like eComchain.

Recommendations to others considering the product

If you are looking for an exemplary service model with amazing list of features, eComchain is the product for you.

What business problems are you solving with the product? What benefits have you realized?

We did not have a portal or a website to begin with. Neither did we have a way to increase our revenue. With this website, our visitors are now able to donate and request special offerings from different parts of the world increasing our revenue as well.

Ecomchain review by Administrator
Administrator
Validated Reviewer
Review Source

"Ecomchain delivers what they promise"

What do you like best?

Our lack of experience in the field of ecommerce was changed by the Ecomchain team .We are able to spread the sanctity and peace of Chirakkalsreekrishna Temple to different parts of the world. The busy lifestyles of people are considered so they can make the temple visit enriching which is what the ecom chain team has helped us achieve

What do you dislike?

Nothing that comes to my mind. They are a great team to work with.

Recommendations to others considering the product

Good product and great service

What business problems are you solving with the product? What benefits have you realized?

- Ease to donate from anywhere in the world

- Avoid lines for booking offerings online by being able to pay online and collecting the same in the temple

- Creating awareness and popularity of the temple

Ecomchain review by User
User
Validated Reviewer
Verified Current User
Review Source

"Amazingly scalable features on a Cloud platform"

What do you like best?

A lot of thought has gone into designing and developing this scalable Cloud platform that's being used by manufacturers at various levels, given that its a B2B2C model - a perfect fit in the manufacturing world.

What do you dislike?

There's nothing I could find that does not suit my requirements - hence no dislikes.

Recommendations to others considering the product

If you are looking for a scalable platform connecting your business to a dealer network and then connecting them via specialized branded sites to their end users, eComchain is the platform of choice, as there's no other platform in the market.

What business problems are you solving with the product? What benefits have you realized?

Being able to provide an eCommerce platform to our customers with enhanced AI and user experience.

Ecomchain review by <span>Archana D.</span>
Archana D.
Validated Reviewer
Verified Current User
Review Source

"Great experience with designing our website"

What do you like best?

Customer service is awesome! They update very regularly

What do you dislike?

I would like to have access to small edits so I can do it myself

What business problems are you solving with the product? What benefits have you realized?

Website

Ecomchain review by Administrator
Administrator
Validated Reviewer
Review Source

"Experienced team of professionals"

What do you like best?

All the requirements that we discussed with the team was implemented in a timely manner. They took care of special requests with the design of the landing page without using their canned templates as displayed on their gallery page.

What do you dislike?

There's nothing to dislike about them, when they do a good job.

Recommendations to others considering the product

Immensely experienced team.

What business problems are you solving with the product? What benefits have you realized?

We did not have a website for our business. With eComchain we are able to manage our own site, after the site has gone. We do not even need a technical help at our end, as the eComchain features are very simple to use.

Ecomchain review by Administrator
Administrator
Validated Reviewer
Review Source

"Implementing eComchain increased our sales revenue"

What do you like best?

eComchain's B2B2C model first very well with our business, allowing our dealers and retailers to setup specialized branded sites on the same platform where we have a B2B site hosted for the Dealers / Retailers

What do you dislike?

eComchain is a great platform and it takes time to pick the various features and functionalities - we are sure all these features will be useful for us to streamline our business.

Recommendations to others considering the product

If you are looking for scalable B2B2C features, eComchain is the product for you.

What business problems are you solving with the product? What benefits have you realized?

Reaching out to Dealers / Retailers has become easy.

Ecomchain review by <span>Joe M.</span>
Joe M.
Validated Reviewer
Review Source

"Digital Marketing and Sales Director"

What do you like best?

Great team with excellent communication and customer first mentality. The platform is robust with easy to use controls.

What do you dislike?

As they are evolving the solution there are always bugs to be found. However, they are always quick to resolve.

What business problems are you solving with the product? What benefits have you realized?

I can build on the platform knowing that specialized solutions for my customers are possible when needed.

Ecomchain review by <span>Merrimac D.</span>
Merrimac D.
Validated Reviewer
Review Source

"Best template for on line showcase and transactions"

What do you like best?

How easy it is to upload photos, change prices and add SEO search terms

What do you dislike?

I do not like the shopping cart check out process -think it could be easier

What business problems are you solving with the product? What benefits have you realized?

Ecommerce is much easier. Keeping our website updated is much less time consuming.

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