Ecomchain

Ecomchain

(11)
4.9 out of 5 stars

eComchain is a cloud-based eCommerce solution that allows an organization to invite their distributors or resellers to register online and build a custom website for their end consumer (B2B2C).

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Ecomchain review by <span>Faisal M.</span>
Faisal M.
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What do you like best?

We have been in the brick and mortar business of selling electronic goods the past 25+ years. We had to get our feet wet in the eCommerce space to stay competitive. Picking eComchain as our Cloud-based eCommerce platform has been one of the best decisions we made in the past few years. Our customers have been able to relate with our brand of products and this has helped us grow our business exponentially.

What do you dislike?

Before we implemented eComchain, we received quotes from few others like Shopify, Magento partners and even thought of implementing Wix or Woo commerce internally. Personally we disliked all those products as it did not have the functionalities and features offered by eComchain. There's nothing we dislike about eComchain.

Recommendations to others considering the product

10 out 10 for the platform, its features and its amazing team with tons of experience, having implemented Enterprise eCommerce in the past.

What business problems are you solving with the product? What benefits have you realized?

We needed to be ahead of the competition by increasing our in-store and online sales. With eComchain we have improved our branding considerably and increase our online presence as well. Fact that its hosted on Amazon's Cloud-platform, we have never seen a down time of our site in the past 18+ months.

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Ecomchain review by <span>Chase H.</span>
Chase H.
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Legendary Customer Service

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What do you like best?

Sandeep and the rest of the eComChain team have worked tirelessly over the past couple of months (mornings & evenings, weekends and holidays) to implement our first e-commerce website for the government. The team at eComChain even spent a week out in Virginia Beach to introduce themselves and help us get familiar with their platform. We have been live for a couple weeks now and any additional changes needed for the site they have jumped on right away. Would recommend the eComChain because of their legendary customer service and the product’s ease of use.

What do you dislike?

I have had the opportunity to work with the team at eComChain for a couple months now and currently do not have any dislikes or negative experiences.

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Our company is reaching a whole new set of government customers now that we have the ability to create an online ordering system. Our company is winning new contracts and seeing new revenue streams for e-commerce sites.

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Ecomchain review by <span>Nithin K.</span>
Nithin K.
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Fantastic Product !

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What do you like best?

eComchain perfectly fits our model of B2B2C, although we haven't officially ventured in to the B2B space as soon as we thought. With this unique B2B2C platform offered by eComchain, we were able to invite our dealers to setup their own B2C branded sites, which increased our sales channels and revenue.

What do you dislike?

There's nothing to dislike about this product because there's no other product or platform that offers B2B2C functionalities.

Recommendations to others considering the product

If you are looking for a platform that's easy to use and administer with 10 times more features offered compared to other platforms out there, eComchain is the platform for you.

What business problems are you solving with the product? What benefits have you realized?

Increasing sales channels and revenue has been very easy with eComchain. A lot of the features related to Order Management, Quote Management, multiple SKU with Warehouse management including Purchase Order Management are some of the highlights of this product.

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Ecomchain review by <span>Ashley T.</span>
Ashley T.
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Great Experience !

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What do you like best?

I found the eComchain team to be most responsive and supportive of my ideas. They understand the business processes unlike other organizations I have tried to work with. One can see their professional approach to any business requirements, with a vast amount of 15+ years of experience having implemented 200+ eCommerce sites for Starbucks, TaylorMade, McGrawHill, BIC and many others.

What do you dislike?

They are too agile and fast for me, which could benefit many others, but not for a laid back person like me.

Recommendations to others considering the product

Value for money and immediate ROI

What business problems are you solving with the product? What benefits have you realized?

A facelist to our existing site and be able to provide a lot of back office functionalities such as being able to Manage Quote, Orders and email workflows - eComchain has all those functionalities which others like them do not have.

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Ecomchain review by User in Restaurants
User in Restaurants
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What do you like best?

Site features are so flexible that I could review my orders, add/update items, change settings and preferences as admin all the time with ease of use. My site became so colorful and attractive with site building options. I am having many visits from our customers. Now I can send promotions and coupons as the customer sign ins are in progress. Thanks a lot for your service.

What do you dislike?

At this moment, everything is working well. I see no problems in site management and development.

Recommendations to others considering the product

It is easy to use and reliable for your business.

What business problems are you solving with the product? What benefits have you realized?

Business is picking up, more customers are visiting site. Customers are having full information about our menu and prices. We are recommending and encouraging customers to order online by giving coupons and discounts.

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Ecomchain review by <span>Shasta B.</span>
Shasta B.
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Cloud-Commerce is the way to go !!

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What do you like best?

An excellent platform that meets our day to day retail needs. Found the team @ eComchain to be courteous, amazing knowledge and always there to help 24X7. I evaluated other platforms such as shopify, BigCommerce, PrestaShop and many others, before we picked eComchain. There are plenty of features and functionalities offered by eComchain that's not offered by many others who have been in the industry 10+ years, such as Subscription-based order process, integration to custom tax calculations important for our business in Australia, Shipping Charges that let us pick for Australia Post and many others.

What do you dislike?

Since its a new product in the market, there are growing pains, however this product will definitely deliver and work very well for small to mid-size fledgeling companies like ours.

Recommendations to others considering the product

If you are looking for the perfect after go-live support, they are the business to reach out to. They have responded to my emails in 5 mins and attended to my calls late in the nights and early morning. Very happy to have picked eComchain for our eCommerce site.

What business problems are you solving with the product? What benefits have you realized?

Be able to keep track of the stock in our inventory, templates that are manageable on the landing page, ease of catalog management along with image management. We got all these features in eComchain.

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