What do you like best?
An excellent platform that meets our day to day retail needs. Found the team @ eComchain to be courteous, amazing knowledge and always there to help 24X7. I evaluated other platforms such as shopify, BigCommerce, PrestaShop and many others, before we picked eComchain. There are plenty of features and functionalities offered by eComchain that's not offered by many others who have been in the industry 10+ years, such as Subscription-based order process, integration to custom tax calculations important for our business in Australia, Shipping Charges that let us pick for Australia Post and many others.
What do you dislike?
Since its a new product in the market, there are growing pains, however this product will definitely deliver and work very well for small to mid-size fledgeling companies like ours.
Recommendations to others considering the product
If you are looking for the perfect after go-live support, they are the business to reach out to. They have responded to my emails in 5 mins and attended to my calls late in the nights and early morning. Very happy to have picked eComchain for our eCommerce site.
What business problems are you solving with the product? What benefits have you realized?
Be able to keep track of the stock in our inventory, templates that are manageable on the landing page, ease of catalog management along with image management. We got all these features in eComchain.