Want to see who topped the 2019 Best Software Awards?

eGain Alternatives & Competitors

Request More Information

Best rated eGain Alternatives & Competitors

Best overall eGain alternatives according to reviewers

How products compare to eGain, based on review data.
NameRatingDescription
Reward for good CX Social reviews
CX Social
4.2
110 Ratings
Better at support
Optimized for quick response
Reward for good Conversocial reviews
Conversocial
4.5
45 Ratings
Better at support
Better at meeting requirements
More usable
Optimized for quick response
Contact Conversocial
Cisco SocialMiner
4.0
30 Ratings
Better at meeting requirements
Request More Information
Reward for good Sparkcentral reviews
Sparkcentral
4.1
26 Ratings
More usable
Better at support
Contact Sparkcentral

Best for SMB eGain alternatives according to reviewers

How products compare to eGain, based on review data.
NameRatingDescription
Reward for good Zoho Desk reviews
Zoho Desk
4.3
801 Ratings
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue th...
Reward for good Freshdesk reviews
Freshdesk
4.4
1,929 Ratings
Better at support
Reward for good LiveAgent reviews
LiveAgent
4.5
868 Ratings
Better at support
More usable
Better at meeting requirements
Reward for good Zendesk Support reviews
Zendesk Support
4.2
1,336 Ratings
Give customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Contact Zendesk

Easiest to use eGain alternatives according to reviewers

How products compare to eGain, based on review data.
NameRatingDescription
Reward for good Re:amaze reviews
Re:amaze
4.6
87 Ratings
Better at support
Better at meeting requirements
More usable
Reward for good LiveAgent reviews
LiveAgent
4.5
868 Ratings
Better at support
More usable
Better at meeting requirements
Reward for good Freshdesk reviews
Freshdesk
4.4
1,929 Ratings
Better at support
Reward for good Sprout Social reviews
Sprout Social
4.4
798 Ratings
Better at support
More usable

Easiest to implement eGain alternatives according to reviewers

How products compare to eGain, based on review data.
NameRatingDescription
Reward for good Freshdesk reviews
Freshdesk
4.4
1,929 Ratings
Better at support
Reward for good Sprout Social reviews
Sprout Social
4.4
798 Ratings
Better at support
More usable
Reward for good LiveAgent reviews
LiveAgent
4.5
868 Ratings
Better at support
More usable
Better at meeting requirements
Reward for good Re:amaze reviews
Re:amaze
4.6
87 Ratings
Better at support
Better at meeting requirements
More usable