eIMMIGRATIONAIR is more than just a Case Management software. eIMMIGRATIONAIR offers Case Management as well as Contact Management, Process Management, Configuration Management, Reports Management, Questionnaire tracking, USCIS and Priority Times Tracking, E-Filing, E-Billing and many other modules to help you run your practice more efficiently and effectively.


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eIMMIGRATIONAIR review by Carolyn O.
Carolyn O.
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"Lifesaver for My Legal Office"

What do you like best?

Cerenade has done a wonderful job with its Client Training Academy, allowing me to easily train my staff on the basic features of the software. In addition, it has a fairly simple user interface with a separate site for administration of the site to prevent unwanted changes.

What do you dislike?

The support site needs some work because I sometimes it feels like it is not updated fast enough with new forms or it takes a while to get things to work again. However, they are generally responsive.

Recommendations to others considering the product

Set it up properly before you enter information. It is harder to make changes once you start using it...and have several clients/cases in it. Also, determine how change will be implemented as you progress with your office. There are a few changes I made after we started that are now to complicated to change so I'm stuck unless I want to go back. Also, determine who will have access to what in the system - your sr. legal person should make the most decisions with others have less authority - it will minimize unwanted to changes or changes that impact the organization as a whole.

Finally, set aside time to make updates/changes to the system. It's a pain to do it here and there. I now make revisions every 2-3 months with the exception of urgent changes.

What business problems are you solving with the product? What benefits have you realized?

This is the software we use to manage my office's immigration cases. It keeps everything organized, manages billing, and reminds me of client/case deadlines.

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eIMMIGRATIONAIR review by Mikaela H.
Mikaela H.
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Review Source

"Poor for Nonprofits"

What do you like best?

We like that Cerenade auto-populates into the immigration forms we need.

What do you dislike?

We are a nonprofit who uses Cerenade to pull reports for our funders and for our volunteer

Recommendations to others considering the product

Cerenade is not helpful when a nonprofit needs to pull reports. "Custom Feilds" is the best spot to put all the data you will need that cannot be found on the first page, but it is tedious to add these fields. We are a nonprofit who uses this to track information on volunteer attorneys and client data but will soon be switching to Salesforce's Justice Server because it will be more user-friendly for our organization and our unique needs as a nonprofit law firm. We also do not like that Cerenade doesn't automatically save data and will be looking forward to that in our new database. However, we do like that Cerenade automatically populates the immigration forms we need for our clients case- as this has saved us time from putting clients information in both our database (which we need to pull reports) and the immigration forms we need to apply for our clients cases (T-Visa's, U-Visa's, VAWA,'s, G-28, Asylum applications, etc). Overall, we would not use this product.

What business problems are you solving with the product? What benefits have you realized?

We are being able to track client data. This saves us time.

What Other Legal solution do you use?

Thanks for letting us know!

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