Einstein Analytics

(30)
4.0 out of 5 stars

Business intelligence software for the everyday business user. Unlock the power of your Salesforce data with Wave Analytics.

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Showing 35 Einstein reviews
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Einstein review by <span>Sean R.</span>
Sean R.
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Has come along way since the product was called Wave Analytics

What do you like best?

The fact this product is within the salesforce platform to me is its best features. It brings over the data we need to provide to end users in a very seamless fashion (once you have it setup correctly). System latency is never an issue. End user experience is top of the line for sure.

What do you dislike?

As with all salesforce products, you run into times when the feature you are trying to access is just not ready to be rolled out yet and is on a long product road map to hit one of their 3 yearly releases. There are limitations to the product which have seemed to diminish as Wave was acquired by salesforce and is now finally part of the Einstein stack. Simple things like data binding in the JSON layer can be cumbersome to a non-super technical user.

Recommendations to others considering the product

As with any salesforce product that you intend on customizing out of the box to meet your business use cases, be ready for lots of setup and configuration. If you are deploying it for Sales out of the box, you will be up in a snap.

What business problems are you solving with the product? What benefits have you realized?

Our company built out an entire operational system on the salesforce cloud and needed something better than standard salesforce reports and dashboards to provide to our end users and clients. We implemented wave (Einstein) mainly because it was part of the salesforce tech stack.

Users from various roles now have access to interact with their data in a very visual way. We also deliver Wave via the salesforce community product to our clients and partners in our ecosystem.

Future revenue potential has also been recognized as we start to charge for this more robust analysis and BI delivery.

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Einstein review by <span>Stephen M.</span>
Stephen M.
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New User - Loving It So Far

What do you like best?

We're just now in the process of setting up Wave at our company. I think there is a steeper learning curve than we would have hoped, but it is a new software to us, so we did expect to be a little slower on the uptake.

What do you dislike?

The documentation is a little confusing - it presumes a certain amount of knowledge about the product which we may not have had. I would suggest running through the Trailheads before diving into Wave to have a deeper understanding of the terminology.

Recommendations to others considering the product

I would make sure that you have enough time to dedicate to learning the tool completely. There is a learning curve, but once you start to get the hang of it, things begin to come together more easily.

What business problems are you solving with the product? What benefits have you realized?

We had limited insight into trends in both our sales funnel and our customer health metrics. With just one dashboard, we've enabled our Customer Success Manager's to be able to slice their data a variety of ways to get a better understanding of their book's of business.

What Self-Service Business Intelligence solution do you use?

Thanks for letting us know!
Einstein review by User in Management Consulting
User in Management Consulting
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Using Einstein anayltics for every day reporting

What do you like best?

The fact that I have access to nearly all my data, without having to create report after report is amazing. The visual clarity and simple point and click interface are a God send compared to the static reporting of other platforms

What do you dislike?

There is a fairly steep learning curve that comes with it. You definitely need to understand your data and which "bucket" they reside in. but once you learn it, you're flying.

Recommendations to others considering the product

If you know what you're doing with your data, and know how to analyze it correctly and segment into the correct market, then Einstein analytics will show you a whole new world of managing, tracking, and reporting on your data. The use case of being able to generate a beautiful report that interacts with a simple point and click to sift through tons of data is more than enough reason to make the switch. Instead of having to create multiple reports, you can have one analytics dashboard that can show all necessary information in a clean, simple to understand format.

What business problems are you solving with the product? What benefits have you realized?

The result of being able to see all my Sales people's activity, closure rate, top performers, etc all in one place!

Einstein review by <span>Olga V.</span>
Olga V.
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Good for a not so complicated business

What do you like best?

Pretty good platform if you are looking for basic analytics. It has a good amount of features like: basic reporting, setting up targets, variance analysis, basic graphs as well as top, bottom rules.

What do you dislike?

In case you are looking to do more complex analytics and add more BI intelligence to it - you will have to connect a different tool like Tableau, Quikview or anything else. Also the interface looks pretty old.

What business problems are you solving with the product? What benefits have you realized?

I'm using this tool for basic predictive analytics and most of the time its in-line with what basic tools will spit out to you (just based on trending)

Einstein review by <span>Viresh H.</span>
Viresh H.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

Salesforce Analytics Cloud - Explore any combination of data , faster than ever before.

What do you like best?

Deliver new insights to your business users however, wherever, and whenever they want them. Uncover every opportunity at the speed of your business.

Build any analytic app for any business need. Through a rich, responsive analytic platform you can customize, connect, and deploy quickly. Salesforce.com's new Wave Analytics Cloud cause ripples in the enterprise tech sector.

With Salesforce running and managing the infrastructure for you, taking care of backups and maintaining performace, there’s a whole lot that IT doesn’t have to do anymore. As a result, Analytics Cloud has a lower total cost of ownership compared to traditional tools.

What do you dislike?

Difficulty getting data into the Cloud and On the other hand, Wave is undeniably cost prohibitive for small and medium sized business- whether they currently leverage a Salesforce product or not.

It will roll out slowly.

The impact of Wave is hard to gauge at this early stage, but there’s no doubt it will ultimately be a very good thing for customers, delivering new capabilities and stoking competition.

Recommendations to others considering the product

Salesforce analytics cloud review that is geared for those individuals who may be in the dark over the functionalities and benefits this application has to offer.

What business problems are you solving with the product? What benefits have you realized?

Data analysis is an important part of all business organization’s operational efficiency.

A highly intuitive search based approach to effective business analysis-

Wave’s approach to analytics is also markedly very different from other solutions currently available in the market. In that it offers a highly intuitive search based self service user interface, and all data is stored in a unique schema-less manner.

Einstein review by <span>Rajkumar G.</span>
Rajkumar G.
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Organic
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Salesforce Analytics Cloud - Customer Success Platform

What do you like best?

It's a secure, cloud-based platform.

The underlying database is flexible.

Wave is based on a key-value-store, NoSQL database. Because there are no predefined schemas or cubes or requirements to conform all data to a fixed model, you can quickly bring any third-party app data, public data, or desktop data into the data store. The hardest part is extracting data from legacy systems and filtering or transforming it, if required. Salesforce does not have its own data-integration tools, but there's a long list of integration partners, including Dell Boomi, IBM CastIron, Informatica, and others.

Wave was designed first and foremost for smartphone and tablet interaction, but of course there are also designer- and power-user-oriented

What do you dislike?

Data-analysis capabilities aren't well known.

It will roll out slowly.

Once you're up and running on Wave, Dayon suggested customers will simply redirect existing ETL processes and point them at the Wave API.

Recommendations to others considering the product

Data analysis is an important part of all business organization’s operational efficiency and its robust and intuitive analytic tool.

What business problems are you solving with the product? What benefits have you realized?

Companies can now quickly deploy sales, service and marketing analytics, or build custom mobile analytics apps, using any data source—empowering everyone to make smarter decisions from anywhere

.

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