Einstein Analytics

4.1
(31)

Business intelligence software for the everyday business user. Unlock the power of your Salesforce data with Wave Analytics.

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Showing 36 Einstein reviews
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Einstein review by Sean R.
Sean R.
Validated Reviewer
Verified Current User
Review Source

"Has come along way since the product was called Wave Analytics"

What do you like best?

The fact this product is within the salesforce platform to me is its best features. It brings over the data we need to provide to end users in a very seamless fashion (once you have it setup correctly). System latency is never an issue. End user experience is top of the line for sure.

What do you dislike?

As with all salesforce products, you run into times when the feature you are trying to access is just not ready to be rolled out yet and is on a long product road map to hit one of their 3 yearly releases. There are limitations to the product which have seemed to diminish as Wave was acquired by salesforce and is now finally part of the Einstein stack. Simple things like data binding in the JSON layer can be cumbersome to a non-super technical user.

Recommendations to others considering the product

As with any salesforce product that you intend on customizing out of the box to meet your business use cases, be ready for lots of setup and configuration. If you are deploying it for Sales out of the box, you will be up in a snap.

What business problems are you solving with the product? What benefits have you realized?

Our company built out an entire operational system on the salesforce cloud and needed something better than standard salesforce reports and dashboards to provide to our end users and clients. We implemented wave (Einstein) mainly because it was part of the salesforce tech stack.

Users from various roles now have access to interact with their data in a very visual way. We also deliver Wave via the salesforce community product to our clients and partners in our ecosystem.

Future revenue potential has also been recognized as we start to charge for this more robust analysis and BI delivery.

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Einstein review by Stephen M.
Stephen M.
Validated Reviewer
Verified Current User
Review Source

"New User - Loving It So Far"

What do you like best?

We're just now in the process of setting up Wave at our company. I think there is a steeper learning curve than we would have hoped, but it is a new software to us, so we did expect to be a little slower on the uptake.

What do you dislike?

The documentation is a little confusing - it presumes a certain amount of knowledge about the product which we may not have had. I would suggest running through the Trailheads before diving into Wave to have a deeper understanding of the terminology.

Recommendations to others considering the product

I would make sure that you have enough time to dedicate to learning the tool completely. There is a learning curve, but once you start to get the hang of it, things begin to come together more easily.

What business problems are you solving with the product? What benefits have you realized?

We had limited insight into trends in both our sales funnel and our customer health metrics. With just one dashboard, we've enabled our Customer Success Manager's to be able to slice their data a variety of ways to get a better understanding of their book's of business.

What Self-Service Business Intelligence solution do you use?

Thanks for letting us know!
Einstein review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Verified Current User
Review Source

"Using Einstein anayltics for every day reporting"

What do you like best?

The fact that I have access to nearly all my data, without having to create report after report is amazing. The visual clarity and simple point and click interface are a God send compared to the static reporting of other platforms

What do you dislike?

There is a fairly steep learning curve that comes with it. You definitely need to understand your data and which "bucket" they reside in. but once you learn it, you're flying.

Recommendations to others considering the product

If you know what you're doing with your data, and know how to analyze it correctly and segment into the correct market, then Einstein analytics will show you a whole new world of managing, tracking, and reporting on your data. The use case of being able to generate a beautiful report that interacts with a simple point and click to sift through tons of data is more than enough reason to make the switch. Instead of having to create multiple reports, you can have one analytics dashboard that can show all necessary information in a clean, simple to understand format.

What business problems are you solving with the product? What benefits have you realized?

The result of being able to see all my Sales people's activity, closure rate, top performers, etc all in one place!

Einstein review by Olga V.
Olga V.
Validated Reviewer
Review Source

"Good for a not so complicated business"

What do you like best?

Pretty good platform if you are looking for basic analytics. It has a good amount of features like: basic reporting, setting up targets, variance analysis, basic graphs as well as top, bottom rules.

What do you dislike?

In case you are looking to do more complex analytics and add more BI intelligence to it - you will have to connect a different tool like Tableau, Quikview or anything else. Also the interface looks pretty old.

What business problems are you solving with the product? What benefits have you realized?

I'm using this tool for basic predictive analytics and most of the time its in-line with what basic tools will spit out to you (just based on trending)

Einstein review by Viresh H.
Viresh H.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Salesforce Analytics Cloud - Explore any combination of data , faster than ever before."

What do you like best?

Deliver new insights to your business users however, wherever, and whenever they want them. Uncover every opportunity at the speed of your business.

Build any analytic app for any business need. Through a rich, responsive analytic platform you can customize, connect, and deploy quickly. Salesforce.com's new Wave Analytics Cloud cause ripples in the enterprise tech sector.

With Salesforce running and managing the infrastructure for you, taking care of backups and maintaining performace, there’s a whole lot that IT doesn’t have to do anymore. As a result, Analytics Cloud has a lower total cost of ownership compared to traditional tools.

What do you dislike?

Difficulty getting data into the Cloud and On the other hand, Wave is undeniably cost prohibitive for small and medium sized business- whether they currently leverage a Salesforce product or not.

It will roll out slowly.

The impact of Wave is hard to gauge at this early stage, but there’s no doubt it will ultimately be a very good thing for customers, delivering new capabilities and stoking competition.

Recommendations to others considering the product

Salesforce analytics cloud review that is geared for those individuals who may be in the dark over the functionalities and benefits this application has to offer.

What business problems are you solving with the product? What benefits have you realized?

Data analysis is an important part of all business organization’s operational efficiency.

A highly intuitive search based approach to effective business analysis-

Wave’s approach to analytics is also markedly very different from other solutions currently available in the market. In that it offers a highly intuitive search based self service user interface, and all data is stored in a unique schema-less manner.

Einstein review by Rajkumar G.
Rajkumar G.
Validated Reviewer
Verified Current User
Review Source

"Salesforce Analytics Cloud - Customer Success Platform"

What do you like best?

It's a secure, cloud-based platform.

The underlying database is flexible.

Wave is based on a key-value-store, NoSQL database. Because there are no predefined schemas or cubes or requirements to conform all data to a fixed model, you can quickly bring any third-party app data, public data, or desktop data into the data store. The hardest part is extracting data from legacy systems and filtering or transforming it, if required. Salesforce does not have its own data-integration tools, but there's a long list of integration partners, including Dell Boomi, IBM CastIron, Informatica, and others.

Wave was designed first and foremost for smartphone and tablet interaction, but of course there are also designer- and power-user-oriented

What do you dislike?

Data-analysis capabilities aren't well known.

It will roll out slowly.

Once you're up and running on Wave, Dayon suggested customers will simply redirect existing ETL processes and point them at the Wave API.

Recommendations to others considering the product

Data analysis is an important part of all business organization’s operational efficiency and its robust and intuitive analytic tool.

What business problems are you solving with the product? What benefits have you realized?

Companies can now quickly deploy sales, service and marketing analytics, or build custom mobile analytics apps, using any data source—empowering everyone to make smarter decisions from anywhere

.

Einstein review by Parag V.
Parag V.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Excellent analytics cloud for Consumers as well as Suppliers"

What do you like best?

This is very Customizable as well as ease to use, I have used 4 different clous products, and Salesforce analytics is by far the best, Can be reached from anywhere and with any device. Also incredibly easy to customize in order to cater to you business and sales process.

What do you dislike?

A bit difficult to work with scheme and the workflows. It will be great if they are little easy and proper documentation can be provided for this.

Recommendations to others considering the product

You can never go wrong with Salesforce analytics, because this makes your work easy

What business problems are you solving with the product? What benefits have you realized?

Being a QA Lead of Enzigma Software company, salesforce really helps me keep track of my daily tasks in an easy manner, Reports, Dashboards are seems to be easy with this software, I know that all my contacts information is in one system, and it is so easy to contact them when I need too. Without salesforce, I would be less organized.

Einstein review by Sapana R.
Sapana R.
Validated Reviewer
Verified Current User
Review Source

"Best Business Intelligent Software "

What do you like best?

Salesforce Analytics Cloud is Valuable in areas rich with recorded information, analytics relies on the simultaneous application of statistics, computer programming and operations research to quantify performance. Analytics often favors data visualization to communicate insight, the best part is making reports and dashboards.

What do you dislike?

There is nothing to dislike in this software

Recommendations to others considering the product

Best analytical tool available in the market.. You just find the best development partner and it would make your business style far easier that what you even might not thought off!

What business problems are you solving with the product? What benefits have you realized?

As a Business development executive, in my day to day activities i.e from generating the Lead to Invoicing to the client done through the Salesforce CRM, preparing Reports and Dashboards, workflow rules all are easy through salesforce analytics.

This analytics applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers.

Einstein review by User in Insurance
User in Insurance
Validated Reviewer
Verified Current User
Review Source

"Keeps Getting Better!"

What do you like best?

The interface is awesome – very user-friendly. Very easy to filter results and drill down.

What do you dislike?

It's very much a GIGO sort of platform. If your data is dirty, forget about getting useful insights – and go clean up your data.

Recommendations to others considering the product

Get your data straightened out first; don't expect Einstein to work miracles with bad data.

What business problems are you solving with the product? What benefits have you realized?

We're starting to really see where our sales have come from on a longitudinal basis.

Einstein review by Nakul K.
Nakul K.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Consistent upgradation"

What do you like best?

Salesforce has increased our teams productivity significantly through task management. I can assign my team a number of given tasks per day and monitor its completion. As a result, it provides transparency into my team's workflow, and they can view their productivity with one click. Also, It manages the information of all of our prospects and clients, and even logs all of our communication with them.

What do you dislike?

I dislike how the colors on my bar graphs are always changing. For example, I have a report made that I check daily which consists of a bar graph with one bar and 7 categories within that bar. Each category is assigned a different color, but this color changes almost every time I leave the page and then return to it.

What business problems are you solving with the product? What benefits have you realized?

It is easy to create graphs and manipulate your data into a visual form.

It is also very easy to collaborate within the software. For example, different positions within a company can view what they colleges are doing and how they are interacting with a certain customer so that everyone is on the same page.

Einstein review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"intuitive dashboards"

What do you like best?

ability to quickly create complex intuitive dashboards connected to multiple sources

What do you dislike?

not real-time when connected to your CRM

Recommendations to others considering the product

Einstein Wave Analytics goes well with Salesforce CRM

What business problems are you solving with the product? What benefits have you realized?

predictions are reliable. manual consolidation of data took too much time. with Einstein Wave Analytics you can view actionable information any time without having to depend on a person

Einstein review by Mayuresh G.
Mayuresh G.
Validated Reviewer
Review Source

"Ride the Analytics Wave Cloud"

What do you like best?

Salesforce Analytics Cloud helps to keeps track of what you need to do on a daily or weekly or monthly basis.

Salesforce Analytics Cloud is nice and simple, which is exactly how products should be. Its self-service functionality helps to empowers all users to explore, measure, and share relevant findings from anywhere.

It's one of the first of its kind to be designed for mobile use, offering powerful visualization features across any device.

What do you dislike?

It's not really geared to handle lots of campaign changes.

It's a bit tough to pick up the logic at the beginning when you first use it.

Recommendations to others considering the product

Figure out who in your company will be using this software and why/how it'll be useful to them.

What business problems are you solving with the product? What benefits have you realized?

It helps to keeps track of what you need to do on a daily or weekly or monthly basis.

Einstein review by Santosh Y.
Santosh Y.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

" More Useful for Sales Reps"

What do you like best?

It keeps track of what you need to do on a daily or weekly or monthly basis. The product is nice and simple, which is exactly how products should be.

What do you dislike?

It's a bit tough to pick up the logic at the beginning when you first use it.

Recommendations to others considering the product

Definitely get a rep from SFDC to give you a demo first to see if it's the right product for you.

What business problems are you solving with the product? What benefits have you realized?

Being a developer in Enzigma Software Pvt. Ltd. , I use this analytics for my self improvements as well as I can easily prepare report of my team for performance monitoring process.

Einstein review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Wave can be difficult to set up if you have a lot of salesforce customizations"

What do you like best?

The visual effects are very good and that sold us and our executives.

What do you dislike?

It's not plug and play if you have a lot of customizations in your salesforce instance. If so, make sure you have an administrator or 3rd party consultant who has the analytical experience to set up analytics software.

Recommendations to others considering the product

Check how your salesforce instance is setup before considering Wave. If you have a lot of customizations, hire a 3rd party consultant or go with another product like tableau.

What business problems are you solving with the product? What benefits have you realized?

Ability to analyze sales process and deals to improve productivity and pin point areas for improvement

Einstein review by Rafael C.
Rafael C.
Validated Reviewer
Review Source

"Easy and Fast when you needed the most!"

What do you like best?

I like the CTI integration to when a customer calls, makes it quick and easier for the case creation and resolution for the customer.

What do you dislike?

I dislike that it logs you out due to inactivity after a couple of minutes, I don't see the option to change that.

What business problems are you solving with the product? What benefits have you realized?

Benefits the case creation, makes quick and easy!

Einstein review by Administrator in Management Consulting
Administrator in Management Consulting
Validated Reviewer
Verified Current User
Review Source

"Amazing Service, Not Much SUpport"

What do you like best?

Beautiful way to visualize company data quickly and easily

What do you dislike?

Not a lot of documentation has been provided for the service, so it's difficult to learn how to make more detailed optimizations (e.g., custom colors, year-over-year charts, etc.).

Recommendations to others considering the product

Get a Developer who knows what he/she is doing.

What business problems are you solving with the product? What benefits have you realized?

Can now easily view data without having to generate reports and charts in Excel.

Einstein review by Erik G.
Erik G.
Validated Reviewer
Verified Current User
Review Source

"Great customizable analytical tool"

What do you like best?

Sales force provides a complete customizable tool to analyze client outreach and potential leads on projects in the construction management industry. Allows us to track the leads through completion providing us with a number of statistics to verify successful business development attempts with each individual client.

What do you dislike?

At this point point there is nothing too negative to speak of. It is very user friendly and provides many valuable tools to our company

Recommendations to others considering the product

Great tracking tool!

What business problems are you solving with the product? What benefits have you realized?

Client tracking, project trackjng

Einstein review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Salesforce Analytics Cloud"

What do you like best?

I like that its Mobile First. It was designed for smartphone and tablet, but also works seamlessly on desktop and laptops. I have the ability to us NoSQL databases, meaning I can bring all data from 3rd party apps and your desktop into the system easily. It also provides me insights and reports for back-end, front-end, end-user and developers to query and analyze the KPIs that are needed. The most important thing to me is that I am able to create dashboards for multiple datasets and to meet a variety of business, departmental and individual KPI analyses.

What do you dislike?

It's not really geared to handle lots of campaign changes. It's a bit tough to pick up the logic at the beginning when you first use it.

Recommendations to others considering the product

Figure out who in your company will be using this software and why/how it'll be useful to them. Definitely get a rep from SFDC to give you a demo first to see if it's the right product for you.

What business problems are you solving with the product? What benefits have you realized?

Using this product for powerful insights and the ability to uncover new business opportunities

Einstein review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Love Love Love - Custom Queries w/ Results in Seconds"

What do you like best?

You are able to write custom SAQL queries and retrieve the results in less than a few seconds. Great visualizations and interactivity.

What do you dislike?

Lots of custom code has to be written to write anything of significant value.

Recommendations to others considering the product

Just make sure that you are able to write the custom code needed to create something of value or hire someone that can or find something that works for you as a plugin.

What business problems are you solving with the product? What benefits have you realized?

Ability to create any custom metric that you can dream of.

Einstein review by Glory P.
Glory P.
Validated Reviewer
Review Source

"Ride the salesforce analytics wave!!!!!!!!!"

What do you like best?

Up to date app that keeps track of what you need to do on a daily or weekly or monthly basis. Workflows and dashboards are the best part in it and it really helps me to do my work faster!!!

What do you dislike?

It's a bit tough to pick up the logic at the beginning when you first use it.

Can be collaborated in a more precise way and more fascinating

Recommendations to others considering the product

The collaboration workflows and reports formatting is recommendable feature in this cloud od Salesforce analytics

What business problems are you solving with the product? What benefits have you realized?

All the reports can be visualized in graphical format such as charts which make esierto analyse the data

Einstein review by Abhishek K.
Abhishek K.
Validated Reviewer
Verified Current User
Review Source

"Ride the wave"

What do you like best?

The product is nice and simple, which is exactly how products should be.

What do you dislike?

It's not really geared to handle lots of campaign changes.

Recommendations to others considering the product

Figure out who in your company will be using this software and why/how it'll be useful to them.

What business problems are you solving with the product? What benefits have you realized?

Definitely get a rep from SFDC to give you a demo first to see if it's the right product for you.

Einstein review by Tiffany W.
Tiffany W.
Validated Reviewer
Review Source

"Salesforce Analytics"

What do you like best?

The software is easy to use and helps with tracking phone calls.

What do you dislike?

Sometimes it takes a couple of minutes to load myschedule.

What business problems are you solving with the product? What benefits have you realized?

Salesforce Analytics provides many business benefits because it helps with daily workflow of outbound and inbound phone calls.

Einstein review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"Healthcare & Life Scienes Utilization of Wave Analytics"

What do you like best?

Quick and efficient deployment. We were/are able to quickly deploy analytics to our mobile users and have actionable intelligence.

What do you dislike?

Extra processes/add-ons to explore JSON code and modify data sets. A bit detailed/technical to modify JSON and/or update data sets once created.

Recommendations to others considering the product

Highly recommended

What business problems are you solving with the product? What benefits have you realized?

Mobilizing analytics and enabling actionable interactive Business Intelligence

Einstein review by Administrator in Transportation/Trucking/Railroad
Administrator in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Review Source

"Great for creating a 360 degree view of your customer!"

What do you like best?

The ability to combine data from multiple sources and marry it to a single profile is amazing!

What do you dislike?

Nothing! The tool is great! It’s a tremendous help!

What business problems are you solving with the product? What benefits have you realized?

Creating a one stop spot for comprehensive customer data

Einstein review by Consultant in Food & Beverages
Consultant in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"Best modern analytics app"

What do you like best?

Mobile first approach towards app building is one of the best thing about Wave Analytics

What do you dislike?

Overall app is really safe and well implemented but it's too expensive to use for small companies.

What business problems are you solving with the product? What benefits have you realized?

We use this to analyze our customer reports and come up with new products based on customer feedback.

Einstein review by Administrator in Oil & Energy
Administrator in Oil & Energy
Validated Reviewer
Review Source

"Great tool for your Salesforce reporting"

What do you like best?

I like that it's live and real time data.

What do you dislike?

If you aren't familiar with json it'll take some time to get use to.

Recommendations to others considering the product

Make sure you have a person who is great at helping you create a dataflow.You're going to need it.

What business problems are you solving with the product? What benefits have you realized?

Getting insight into how we can maximize our sales and where to shift our focus.

Einstein review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Review Source

"This Product is Still Too New"

What do you like best?

Integrate with Salesforce and dashboards are modern and easy to read at a glance.

What do you dislike?

This product is in its infancy. Very little pre-constructed dashboards to utilize. Most of the analytics have to be built.

Recommendations to others considering the product

Requires a heavy time investment.

What business problems are you solving with the product? What benefits have you realized?

Understanding vertical use of products and services. Year-over-year revenue generation to support go-forward sales and marketing strategy.

Einstein review by Sana I.
Sana I.
Validated Reviewer
Review Source

"Review"

What do you like best?

Very organized- i am very happy with the customization

What do you dislike?

Too many drop downs- it should be more simple

What business problems are you solving with the product? What benefits have you realized?

Lead generation/pipeline

Einstein review by Internal Consultant in Information Technology and Services
Internal Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Product is excellent for a business. "

What do you like best?

One stop shop for all colleagues to track and implement new sales ideas to in house employees

What do you dislike?

Doesn't always update immediately. It loses client information at times.

Recommendations to others considering the product

I can't think of anything they don't already do

What business problems are you solving with the product? What benefits have you realized?

Communication issues have been resolved as we know use sales force to keep track of all client information.

Einstein review by Sheetal P.
Sheetal P.
Validated Reviewer
Review Source

"Best Business Analytics Tool"

What do you like best?

We can explore any combination of data, share with your teamand get answers instantly,. From any device, anywhere, faster than ever before.

What do you dislike?

Analytics wave struggles to provide more complex analysis and it is often unable to provide answers within the broader context of the organization.

What business problems are you solving with the product? What benefits have you realized?

Provide insights to the business users whenever and wherever they want.

Einstein review by Olena K.
Olena K.
Validated Reviewer
Review Source

"sales manager"

What do you like best?

Analytics dashboards are with very detailed view

What do you dislike?

not very straight forward UI, need guidance when first using the software

What business problems are you solving with the product? What benefits have you realized?

detailed analysis of the pipeline,sales performance, to make more accurate forecasts in the future

Einstein review by Consultant in Internet
Consultant in Internet
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"salesforce"

What do you like best?

very intuitive - seems to remember certain pages to make it easier for me to get back to.

What do you dislike?

archaic with some interfaces...reminds me of the 'old' internet rather than easy to navigate webpages most of us have become accustomed to.

Recommendations to others considering the product

very easy for people not that entrenched in tech.

What business problems are you solving with the product? What benefits have you realized?

absolutely solves ways to track current clients as well as the big one's >> potential clients.

Einstein review by User in Electrical/Electronic Manufacturing
User in Electrical/Electronic Manufacturing
Validated Reviewer
Review Source

"Intuitive"

What do you like best?

Very intuitive tool. Easy to use! We were able to use Salesforce to create workflows for our onboarding processes. The end user capability is very intuitive and you do not need to be a programmer to utilize the tool.

What do you dislike?

U/I. The user interface is a bit outdated but Salesforce will be updating the user interface in the future.

What business problems are you solving with the product? What benefits have you realized?

Streamlining onboarding processes.

Einstein review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Great Analytical tool"

What do you like best?

Great analytical tool that helps in management of data and report generation .

What do you dislike?

Nothing so far, expect the fact that generating the report is little confusing at times

What business problems are you solving with the product? What benefits have you realized?

Data management and single view of the reports

Einstein review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Review Source

"Easy interface"

What do you like best?

Very easy to use interface and intuitive for those that are brand new to analytics

What do you dislike?

Nothings. They deigned the product well

What business problems are you solving with the product? What benefits have you realized?

Good visualizations if analytics

Einstein review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Rajni JAin"

What do you like best?

Analytics is much better . gives me desired results.

What do you dislike?

Need to take a deep dive to get desired results.

What business problems are you solving with the product? What benefits have you realized?

NA

Kate from G2 Crowd

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