Email and Mobile Preview
Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues.
Manage Email Lists
List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences.
Ability to send thousands of unique, personalized emails per second.
Building and Personalizing Emails
Sending Outbound Emails
(Based on 62 reviews)
Manage Email Deliverability
Automated Email Responses
(Based on 44 reviews)
Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates.
Preset Template Availability
Quantity and quality of preset email templates for administrators to construct their own emails.
Able to customize the unsubscribe templates, handler, and tracking.
Able to segment transactional emails based on their purpose.
Detailed Server Logs
Detailed logs for tracking and debugging mail server activity.
Alerts administrator whenever a pre-set event occurs.
(Based on 73 reviews)
Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.)
Event Tracking API
API used to track the status of emails.
(Based on 47 reviews)
Mail Send API
API used to send emails (e.g. Web API, SMTP API)
(Based on 67 reviews)
Spam Filter Testing
Testing to ensure emails do not go to recipient's spam folder.
Records the rate at which emails are opened.
(Based on 35 reviews)
Records the rate at which links in emails are followed.
(Based on 34 reviews)
Records the rate at which email attachments are opened or downloaded.
(Based on 18 reviews)
Custom Tracking Domain
Ability to define a custom domain from which emails are sent.
Able to send emails from multiple domains.
(Based on 63 reviews)
Ability to use a dedicated IP for deliverability.
(Based on 52 reviews)
Availability and quality of documentation for API, code library, implementation, and set up.
(Based on 81 reviews)
Sender Reputation Management
Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others.
(Based on 75 reviews)
Tracking & Reporting
Tracks emails sent and delivery rates and compiles them into standard reports.
Provides features and infrastructure to allow scaling for large organizations.
Performance and Reliability
Emails are consistently received and software performs reliably.
Email Platform Integration
Syncs information from other software such as contacts, emails and calls to reduce manual data entry.
Allows administrators to schedule out emails in advance.
(Based on 26 reviews)
Reminds administrators to follow-up on emails based on pre-set reminders.
Allows for the categorization of emails.
(Based on 20 reviews)
Allows for the creation of templates for frequently-sent emails.
Run A/B tests on subject lines, areas of content (both images and text), from names, or send dates.
(Based on 39 reviews)
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
(Based on 31 reviews)
Performance and Reliability
(Based on 49 reviews)
Data Import & Export Tools
(Based on 41 reviews)
Breadth of Partner Applications