What do you like best?
Leads coming in are easy to notice and follow up. The system is relatively intuitive to the next step of the process in following up. Data recall is quick!
What do you dislike?
There is a LOT of clicking. Depending on the browser, using keyboard shortcuts (tab, enter, etc.) are useless. For the spots that tabbing through fields is available, the sequence is not always in order.
Recommendations to others considering the product
When adding additional departments (ie: your company purchased another computer and are integrating it into elead1one), don't make it a separate database that the end users have to switch back and forth to work the system. It is a terrible waste of time.
What business problems are you solving with the product? What benefits have you realized?
The company I work for now uses it for the automotive sales process.