For a long time, we were seeking a solution that is both scalable, easy to use and reflect this needs of having countries and departments exchangement information. As a global pharma company, regulations is key and having a repository where not only you can track document changes, but you can unleash comments on them sparks the whole company internal communication.
I also like the fact that this is not just a tool, someone from the company came and tried to guide us as best as possible to the maximum usage of the platform.
What do you dislike?
Still a bit too work on for instance on external sharing capabilities and overall customisations of the platform. It is pretty rigide compare to a true Intranet but more flexible that social intranets such as Yammer. Not cheap neither.
Recommendations to others considering the product
If you were strugling between Yammer and Sharepoint and looking to a challenger, this is it. It is not as pharma regulated as Zinc ahead, but we decided to take a platform doing 90% of what we need then using something heavier and using only 50%.
What business problems are you solving with the product? What benefits have you realized?
Removing fences between departments and countries by using shared spaces. Ensure regulatory approval of marketing materials through workflows. Avoid the mess on our hard drive by making sure no duplicates polutte the server.
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