I love the customer service! They are always there to help. Its always a personal service and doesn't feel like you've been FAQ'd. THe feature set is always improving as well and they seem to be responding to customer demand pretty quickly.
What do you dislike?
There's nothing to dislike. THe only thing that sometimes occurs is that because its an online service you can suffer from the vageries of the internet in terms of connection or access to content in the cloud.
Recommendations to others considering the product
It's really worth exploring to see if it meets your needs because the team behind it are so helpful and always there to help and go further to suppoprt you than any other vendor i've come across.
What business problems are you solving with the product? What benefits have you realized?
We are building out a great training resource for our whole workforce as well as a commercial elearning offer.
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