Encompass Event Management

(10)
4.2 out of 5 stars

iModules is a constituent engagement management provider or educational institutions that provides modules to help you manage events, websites and content, data, and more.

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Encompass Event Management Reviews

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Encompass Event Management review by Jennifer J.
Jennifer J.
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Verified Current User
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"Used to update website, records, send emails, and more."

What do you like best?

Being able to use one program to manage multiple things. It makes it easier when everything is working together.

What do you dislike?

Having to create a new email template to send out reoccurring emails. There isn't a way to reuse an email and send it out to reoccur. You would have to copy and paste the html into a new reoccurring email template and schedule it to reoccur.

What business problems are you solving with the product? What benefits have you realized?

All of the contacts for emails communicate with our records so you can search different types of information and filter who you would like your emails to go to. Being able to filter down through our list of contacts is important when dealing with targeting members only, or alum from a particular college, etc. You can continue to dive down through the information to get exactly what you need.

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Encompass Event Management review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Streamlined and efficient event management tool"

What do you like best?

iModules/Encompass Event Management is easy and intuitive to use, provides great analytical tools, and seamless integrates its email marketing platform with its event registration software. They also provide great resources/customer support.

What do you dislike?

A lot of the products and services as well as training opportunities come at an additional cost. It is good to make the investment in this additional training but can be hard to identify the right timing with staff turnover (at our institution) over the years.

Recommendations to others considering the product

Invest in the initial training for your employees to ensure you're using the platform to its fullest potential.

What business problems are you solving with the product? What benefits have you realized?

Our institution uses iModules/Encompass to streamline our online event calendar, event registration and email marketing. This past year we worked with the iModules design team to redesign our online community and event pages, resulting in a cohesive brand that matches the university's visual identity. We also worked with iModules to create a custom e-newsletter template and launched a new alumni e-newsletter, now sent quarterly to over 30,000 constituents. We've seen a remarkable increase in alumni profile updates - resulting in better data, improved outreach and more meaningful relationships with our alumni.

What Event Registration & Ticketing solution do you use?

Thanks for letting us know!
Encompass Event Management review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Great integrated tool for higher-ed communications and marketing"

What do you like best?

I like that iModules provides a comprehensive approach to alumni engagement. I love the versatility of the tool and the ability for admins to exercise control over many parts as deep as you wish. It is a reliable company with an amazing support staff and account managers who are always available to assist and provide extensive examples of best practices in uncertain situations. As a new user, coming up to speed was super easy thanks to the online education center.

What do you dislike?

I wish the admin dashboard was more modern and not so cumbersome. It is outdated in the look and function take several steps to set up, whereas competitors like WordPress have a more clear and streamlined process for setting up content.

This was not true maybe a year ago, but over the last several months there has been a lot of downtime in the system which sometimes mean down time in the system.

Recommendations to others considering the product

Invest in setting it up properly and entirely the first time around. Take the time to explore all of its capabilities and implement it properly. It is a big investment and it is worth it if done properly.

What business problems are you solving with the product? What benefits have you realized?

We are looking to provide alumni with one-stop-shop experience for all of their needs. iModules is known to be a multi-tasking tool that does that for several hundred institutions and does it well.

Encompass Event Management review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Long Time User at Two Institutions"

What do you like best?

Customer service is very responsive and great to work with. Their user conference is outstanding and invaluable for learning new tips and tricks, as well as meeting other users and staff.

What do you dislike?

Every other week there seems to be an issue that they're working on updating.

Recommendations to others considering the product

Even if you do research, you'll still probably arrive at Encompass/iModules. They're a leader in the industry, plain and simple.

What business problems are you solving with the product? What benefits have you realized?

We use the platform for email marketing, event registration, fundraising, etc. It's really a one stop shop for us aside from our alumni database and reporting tools.

Encompass Event Management review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Great platform for streamlining alumni relations processes"

What do you like best?

iModules offers email marketing, website hosting, event management, data, and forms in one place. It is a powerful and useful tool for any alumni relations office. As a leader in its field, iModules is becoming the standard -- and with good reason. The company supports users and listens to customer feedback, even if it does take longer than we would like for them to add new features.

What do you dislike?

Sometimes iModules can be "behind the times" when it comes to technology, responding to events or user requests instead of anticipating them. For example, email reporting was only recently improved, but users still cannot A/B test subject lines.

What business problems are you solving with the product? What benefits have you realized?

We needed all of our information -- alumni data, forms, web, etc. in one place.

Encompass Event Management review by User
User
Validated Reviewer
Review Source

"Useful Software and Great Platform"

What do you like best?

I appreciate that iModules provide so many different types of platforms all in one place. It is capable of offering a wide range of functions.

What do you dislike?

I wish the dashboard looked more modern and was up-to-date with the latest trend in website design.

What business problems are you solving with the product? What benefits have you realized?

We use this to send emails to all of our alumni, create events for large-scale events and track data.

Encompass Event Management review by Administrator in Public Relations and Communications
Administrator in Public Relations and Communications
Validated Reviewer
Verified Current User
Review Source

"As good as you want to make it"

What do you like best?

iModules has a ton of capalities and constantly seeks to add more functions suggested by its users.

What do you dislike?

The email client editing can be a little buddy.

What business problems are you solving with the product? What benefits have you realized?

We use iModules for website, registration and email. Its by no means a perfect solution but certainly one of the best I've used.

Encompass Event Management review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Imodules Review"

What do you like best?

One program to manage multiple tasks can be useful at times.

What do you dislike?

Functionality of the software and the data tracking are way behind its peers.

What business problems are you solving with the product? What benefits have you realized?

We are able to better see the real time event attendance during our largest events.

Encompass Event Management review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Helpful for university advancement "

What do you like best?

Multi-use software that helps with data collection, email marketing & information organization

What do you dislike?

Still feel like they are working through some bugs - to be expected

What business problems are you solving with the product? What benefits have you realized?

It is helpful software to house everything in one place for development / alumni relations / events. Fewer databases to check in with / update.

Encompass Event Management review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Easy to use for events! "

What do you like best?

Imodules is great for organizing event registration and participant information. It is easy to use on the back end along with easy for guest to register as well.

What do you dislike?

A better communication with our internal data system would make archiving events easier.

What business problems are you solving with the product? What benefits have you realized?

Very helpful in organizing RSVP and attendees for large events. Helps maintain organization and efficiency in our organization.

Kate from G2 Crowd

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