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EnerGov

3.9
(17)

EnerGov is designed to automate and centrally connect critical processes, including land use planning and project review, regulatory management, inspections, code enforcement, citizen requests, asset management, work order management and more.

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Showing 17 EnerGov reviews
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EnerGov review by Ryan N.
Ryan N.
Validated Reviewer
Review Source

"EnerGov is a great municipal regulatory application!!!"

What do you like best?

EnerGov has the best support of any software company I've ever worked with in over 20 years in IT. Their development teams make a concerted effort to understand and implement the best user experience and interface for their diverse customer base. You always feel that the EnerGov team CARES about you and your needs.

What do you dislike?

No major dislikes. Had some issues with implementing add-on prpoducts and not having excellent communication from the project team, but we worked through those and all was on-time and as-promised.

Recommendations to others considering the product

I highly recommend you talk to other municipalities who are users.

What business problems are you solving with the product? What benefits have you realized?

We are implementing an etirely electronic business process for our municiaplity. This electively allows our customers to not have to phyiscally visit us, which is a great time and efficiency boost!

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EnerGov review by june a.
june a.
Validated Reviewer
Review Source

"Im am the GIS Administrator for Energov at the City of Carlsbad."

What do you like best?

I like the that the Energov software is GIS centric. There is still a lot work that is needed in regards to functionality for our city staff to see the full value of this software.

What do you dislike?

The business license module is not fully functional for business at Carlsbad. Business license staff is not happy with the product.

What business problems are you solving with the product? What benefits have you realized?

From a GIS perspective, it allows the various city departments to work from one address source instead of having various versions of addressess across systems

What US State & Local Government solution do you use?

Thanks for letting us know!
EnerGov review by Gail L.
Gail L.
Validated Reviewer
Review Source

"The Best software for permittig"

What do you like best?

The ability to issue and track permits anywhere i am located at.The abillty to see and result inspections with out having to go into the office

What do you dislike?

The code enforcement software needs to be more stream lined.

Recommendations to others considering the product

This is a great software to with multiple modules to connect multiple departments.

What business problems are you solving with the product? What benefits have you realized?

The ability to have multiple departments used the same software and see what each department has going on.

EnerGov review by Chris A.
Chris A.
Validated Reviewer
Review Source

"EnerGov Streamlines Process"

What do you like best?

With the online portal a citizen can complete one application and it can be processed by many individuals internally

What do you dislike?

No ability to change a workclass after the case has been saved.

What business problems are you solving with the product? What benefits have you realized?

Streamlined the special event process. Citizens can fill out one online application and then the application is worked internally. This has saved a ton a time, plus the citizens love the fact that it's one application.

EnerGov review by Administrator
Administrator
Validated Reviewer
Review Source

"Energov Review - G2 Crowd"

What do you like best?

The software is robust and easy UI interface for users.

What do you dislike?

The lack of including training materials. Tyler U training videos should be included in the cost of the yearly license fees.

Recommendations to others considering the product

Over estimate support needs and budget for additional support for training and setup.

What business problems are you solving with the product? What benefits have you realized?

We currently have not solved any real problems. Our current software Smart Gov is actually more user friendly with a better flow. We are hoping the intergration between the other Tyler products will make the transition worth it.

EnerGov review by Harold R.
Harold R.
Validated Reviewer
Review Source

"Energov Permits & Code Enforcement"

What do you like best?

New user, still have not experienced all of product's functionality, but very impressed so far.

What do you dislike?

Nothing yet. Too new to properly evaluate. Previously used Munis for code enforcement. Energov is a much better product.

What business problems are you solving with the product? What benefits have you realized?

Tracking of inspection records.

EnerGov review by Angelique C.
Angelique C.
Validated Reviewer
Review Source

"EnerGov Tyler Connect"

What do you like best?

Networking and learning new features and hearing other jurisdictions' issues and problem solving tips.

What do you dislike?

Not enough exhibitors and unforuntately hearing thata lot of solutions is in the roadmap .

What business problems are you solving with the product? What benefits have you realized?

User experiences.

EnerGov review by stacey v.
stacey v.
Validated Reviewer
Review Source

"energov manage permit lab"

What do you like best?

very detail demo

step by step

on hand lab

What do you dislike?

partial search is not available

and multiple permits

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

html5

EnerGov review by Administrator
Administrator
Validated Reviewer
Review Source

"The fog of confusion is clearing"

What do you like best?

EnerGov offers one place that all of our data lives. Planning, permitting, EvH, Engineering, which is what we want.

What do you dislike?

Updating, things breaking during updates

Recommendations to others considering the product

Do your homework, take the time for Discovery. Ask all the questions until you are satisfied

What business problems are you solving with the product? What benefits have you realized?

Again, having everything in one place. Everyone can see what everyone else is doing

EnerGov review by Administrator in Civil Engineering
Administrator in Civil Engineering
Validated Reviewer
Review Source

"EnerGov Review"

What do you like best?

The product is moving the right direction, but is currently lagging behind the heavy hitters in the work order market.

What do you dislike?

The set up is cumbersome and the multiple windows of entering the same data is unappealing. The newer versions I have seen coming will vastly reduce this conerns.

What business problems are you solving with the product? What benefits have you realized?

Work Order Management

EnerGov review by Administrator
Administrator
Validated Reviewer
Review Source

"A Step Forward"

What do you like best?

Global search and reporting functionality. User friendly interface, strong online community for support issues.

What do you dislike?

On my current version 2016.3 and others I have moved from, the requirement to clear cache to reflect changes is challenging.

Recommendations to others considering the product

Spend more time on building and testing than directed.

What business problems are you solving with the product? What benefits have you realized?

Business License, Permits, Inspections and planing.

EnerGov review by Administrator
Administrator
Validated Reviewer
Review Source

"Overall satisfied, would always like more faster"

What do you like best?

I really like the direction that the html and css projects are going

What do you dislike?

it's great to see all of the new stuff, but then to actually get the new products installed with new server requirements, it's been very challenging

What business problems are you solving with the product? What benefits have you realized?

integrated permit processing, review, inspection, code enforcement and planning functions

EnerGov review by Administrator in Government Administration
Administrator in Government Administration
Validated Reviewer
Review Source

"Review after a year"

What do you like best?

Mapping and inspections in field is easy as well as provides more detail than previous systems

What do you dislike?

support is slow to respond occasionally. They are bogged down with requests. White papers are hard to obtain.

What business problems are you solving with the product? What benefits have you realized?

integrations with other city systems is difficult

EnerGov review by Administrator
Administrator
Validated Reviewer
Review Source

"Initial assessment"

What do you like best?

Integration of components and the customer self-service application

What do you dislike?

Complexity of overall system in relation to our legacy system

Recommendations to others considering the product

Evaluate on-prem vs hosted in great detail

What business problems are you solving with the product? What benefits have you realized?

EH, Soil Erosion and Building Inspection programs. Still within implementation process.

EnerGov review by User
User
Validated Reviewer
Review Source

"Environmental management and Energov"

What do you like best?

The ability to complete inspections on the mobile apps. The automated workflows

What do you dislike?

Current version is not intuitive, however the new html5 UI looks promising

What business problems are you solving with the product? What benefits have you realized?

Managing and scheduling workload

EnerGov review by Agency
Agency
Validated Reviewer
Review Source

"In the beginning phase"

What do you like best?

Energov ties alot of process together - On-line processes.

What do you dislike?

They are in the beginning phases of incorporating Environmental Health.

What business problems are you solving with the product? What benefits have you realized?

N/A - Have not gone live at time.

EnerGov review by User
User
Validated Reviewer
Review Source

"Financial Analyst perspective "

What do you like best?

Clear user interface, staff has more clean view of functionality

What do you dislike?

Not able to accept credits/process refunds

What business problems are you solving with the product? What benefits have you realized?

Program that is supported

Kate from G2 Crowd

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