What do you like best?
The regular and thorough support from the Entomo team! It helps that they are available at pretty much any time to help resolve issues that are extremely time-sensitive.
What do you dislike?
I dislike the lag times when the analyzers are running, that makes it hard to process my work throughout the day. But this is fairly infrequent, and I tend to move on to other tasks.
Recommendations to others considering the product
Maybe a monthly visit to customer, to have a meeting to hash out any reporting issues, rather than frequent emails about reporting problems
What business problems are you solving with the product? What benefits have you realized?
I am solving business problems related to incentive program reconciliation and analysis. Entomo helps to provide insight and clarity, so that upper management can see what's going on in the business.