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Epsilon

3.2
(12)

Epsilon provides a services including marketing data, insights-strategy, marketing technology, creative services and media reach to create connections between people and brands.

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Epsilon Reviews

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Showing 12 Epsilon reviews
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Epsilon review by G2 Crowd User in Information Technology and Services
G2 Crowd User in Information Technology and Services
Validated Reviewer
Review Source

"Campaign implementation"

What do you like best?

1. access to data

2. huge workforce

3. end to end capabilities to run a campaign so dont have to go to multiple vendors

What do you dislike?

1. Poor time management

2. Do not use top in class technology.

3. very old school

4. very expensive and traditional

Recommendations to others considering the product

Please look for new firms. they provide end to end solution but very expensive and old school

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Epsilon review by Meggan W.
Meggan W.
Validated Reviewer
Review Source

"Easy to use, easy to learn "

What do you like best?

The efficiency and how easy it is to use the system

What do you dislike?

I wish there were more options for tasks

What Digital Marketing solution do you use?

Thanks for letting us know!
Epsilon review by G2 Crowd User in Marketing and Advertising
G2 Crowd User in Marketing and Advertising
Validated Reviewer
Review Source

"Epsilon Review"

What do you like best?

Ease of use, a lot of detailed data, I love their website design

What do you dislike?

I haven't ran in to anything that I've had an issue with yet.

Recommendations to others considering the product

As long as you provide the correct information they will get you what you need.

Epsilon review by G2 Crowd User in Automotive
G2 Crowd User in Automotive
Validated Reviewer
Review Source

"Substandard"

What do you like best?

Our rep is fantastic in that she responds quickly to communication and often will have or immediately seek the answer to our question.

What do you dislike?

It's Epsilon. See review above pointing to poor creative, symmetry across competition and lackluster delivery.

Epsilon review by G2 Crowd User
G2 Crowd User
Validated Reviewer
Review Source

"Good Service, Short Staffed"

What do you like best?

Primary contact is knowledgeable and efficienf

What do you dislike?

If our primary contact is OOO then nothing gets done because he doesn’t have a backup that has been trained.

Epsilon review by G2 Crowd User in Automotive
G2 Crowd User in Automotive
Validated Reviewer
Review Source

"Good product, setup of it was not so great"

What do you like best?

Once setup correctly you can almost set and forget it.

What do you dislike?

Support and setup are not great, make sure you go over your setup very carefully before you implement anything.

Epsilon review by G2 Crowd User
G2 Crowd User
Validated Reviewer
Review Source

"Epsilon is great"

What do you like best?

We like their efficiency, professionalism, and customer service.

What do you dislike?

There is nothing we dislike at this time

Recommendations to others considering the product

Definitely use them for direct mail campaigns.

Epsilon review by G2 Crowd User in Entertainment
G2 Crowd User in Entertainment
Validated Reviewer
Review Source

"Marketing Pioneers "

What do you like best?

Useful partner that helps us engage with consumers using targeting and predictive analytics.

What do you dislike?

Nothing at point. The relationship was very productive.

Epsilon review by G2 Crowd User in Entertainment
G2 Crowd User in Entertainment
Validated Reviewer
Review Source

"Epsilon is great"

What do you like best?

had great service with our partners and detailed audience planning

What do you dislike?

wish there was a client dashboard we could access directly

Epsilon review by G2 Crowd User
G2 Crowd User
Validated Reviewer
Review Source

"Good vendor for retageting and data management"

What do you like best?

Good customer service, responsive and willing to work with you

What do you dislike?

Their tools can be more user friendly

Need better reporting

Epsilon review by G2 Crowd User in Transportation/Trucking/Railroad
G2 Crowd User in Transportation/Trucking/Railroad
Validated Reviewer
Review Source

"Epsilon was easy to work with"

What do you like best?

Easy to work with and they produced our product quickly.

What do you dislike?

Only allow a few revisions without getting charged extra.

Epsilon review by G2 Crowd User in Retail
G2 Crowd User in Retail
Validated Reviewer
Review Source

"Meh"

What do you like best?

The customer rep was great. communication was prompt.

What do you dislike?

performance of the groups they targeted for customer acquisition

Kate from G2 Crowd

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* We monitor all Epsilon reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.