It is the easiest and safest way to execute any legal document. No more scheduling an appointment and driving someplace to sign paperwork. Upon completion, you receive a digital copy, not a hard copy that I have to retain.
In order to log in and sign, there are specific pieces of info required. They should be pretty straightforward, top-of-mind pieces of info, but it can still be a hassle.
One critical thing that would have helped us right out of the gate was to have the workflow and e-mail templates before we started our own planning. The e-mail templates were limiting, but it would have saved us some delays. Likewise, the decision regarding whether to assign a "package owner" is significant with significant downstream impacts. I am not sure that we truly understand that fact. I think we may have made a different choice if this was impressed upon us.
Provides agent and applicant the ability to sign application documents anywhere at anytime
Provides ready copy of signed documents to all parties
Increases agent staff efficiency by eliminating follow-up calls, e-mails and mailings
Decreases risk or exposure of personally identifiable information (addresses, dates of birth, social security #’s)
Eliminates application retention requirements for agents
Eliminates inclusion in the annual upload audit process
Guarantees all the right applications documents are available and signed by the right individuals
Provides fully executed applications for claim investigation and handling
Increased efficiency in responding to market conduct audits
No postage expense
No fuel expense
Using new technology enables all of us to meet the learning curve. The use of electronic signature is only going to increase, and in some instances be required.