Open Source CRM application that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities - all in an easy and intuitive interface.
EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome.
I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with typical open source CRM, but this is what I wanted. I needed something where you can build upon and fast, not something that you need to disable a lots of annoying or imperfect modules and mostly not something where you need to review a lot your settings. Also, it is so simple of use, doesn't took so much time to explain and train my colleagues, on how to use it... and this is wonderful!
What do you dislike?
Lack of documentation. There is still some tutorial and big lines are exposed, but you will find it difficult to get to know how everything works (under the hood) without asking directly in the forum. Fortunately, the forum is very active and the authors are always responding with complete answer, it is really helpful. The authors already told me they haven't sufficient time for now for making a comprehensive documentation, they are certainly putting their time in the product itself which is understandable.
Recommendations to others considering the product
Take your time ;)
What business problems are you solving with the product? What benefits have you realized?
It is a CRM, it can be use to gain incredible gain on managing data about customers, sales, relations between those and others kind of data. You need to be specific with your organization, it is the right choice because it's main purpose is to be really adaptable... it's fast, convenient and the ui is clean and useful.
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