EspoCRM

(4)
4.6 out of 5 stars

Open Source CRM application that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities - all in an easy and intuitive interface.

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EspoCRM Reviews

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Showing 4 EspoCRM reviews
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EspoCRM review by <span>Jose C.</span>
Jose C.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Solid, open source CRM for small business.

What do you like best?

Clean UI.

Entity/table creation and relation.

100% Open Source.

Regular improvements.

Fast, good performance.

Simple admin panel and option.

Easy to implement.

What do you dislike?

More options would be cool, but at this point, is fine as is.

Recommendations to others considering the product

Despite its lack of documentation, EspoCRM is pretty straight forward to use and implement.

What business problems are you solving with the product? What benefits have you realized?

For small business, like real estate firms, this does the job (and well).

There are thousands (if not millions) of SMB's who still use spread sheets or local database apps, but are still lacking a centralized tool for their company. EspoCRM fits perfectly in this niche.

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EspoCRM review by <span>Hugo-Lupin C.</span>
Hugo-Lupin C.
Validated Reviewer
Verified Current User
Organic
Reviewed On

One of the best PHP product I have seen so far

What do you like best?

EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome.

I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with typical open source CRM, but this is what I wanted. I needed something where you can build upon and fast, not something that you need to disable a lots of annoying or imperfect modules and mostly not something where you need to review a lot your settings. Also, it is so simple of use, doesn't took so much time to explain and train my colleagues, on how to use it... and this is wonderful!

What do you dislike?

Lack of documentation. There is still some tutorial and big lines are exposed, but you will find it difficult to get to know how everything works (under the hood) without asking directly in the forum. Fortunately, the forum is very active and the authors are always responding with complete answer, it is really helpful. The authors already told me they haven't sufficient time for now for making a comprehensive documentation, they are certainly putting their time in the product itself which is understandable.

Recommendations to others considering the product

Take your time ;)

What business problems are you solving with the product? What benefits have you realized?

It is a CRM, it can be use to gain incredible gain on managing data about customers, sales, relations between those and others kind of data. You need to be specific with your organization, it is the right choice because it's main purpose is to be really adaptable... it's fast, convenient and the ui is clean and useful.

What CRM All-in-One solution do you use?

Thanks for letting us know!
EspoCRM review by Administrator
Administrator
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Better than other CRM out there in my opinion.

What do you like best?

Simple, easy to use, customize and manage for both technicals and non-technicals.

What do you dislike?

Incomplete in some area. You won't notice it until you use it fully for quite a while. Most of them are non-critical.

What business problems are you solving with the product? What benefits have you realized?

CRM for Call Center and BPM for Operation and Accounting teams.

EspoCRM review by Administrator in Motion Pictures and Film
Administrator in Motion Pictures and Film
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Great and quick personal support!

What do you like best?

Ik like the great and quick support, helping mee personal with solving my problems.

What do you dislike?

A specific user guide would be nice. so i don's need to contact the support for every little problem.

What business problems are you solving with the product? What benefits have you realized?

Great for managing contacts leads and contract. Also great for working with collega's

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