Event Management Cloud from EventBank

(14)
4.6 out of 5 stars

Event Management Cloud from EventBank is an all-in-one event management software integrating the best event management, event CRM, email marketing, event apps and other tools.

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Showing 14 Event Management Cloud from EventBank reviews
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Event Management Cloud from EventBank review by Brecht T.
Brecht T.
Validated Reviewer
Verified Current User
Review Source

"Excellent All-in-One Platform to manage Events, Memberships, CRM, Email Marketing and More"

What do you like best?

EventBank's software is indispensable in our daily work at the chamber. We manage our events, memberships, email campaigns, CRM, collect payments and even update our website with EventBank.

Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Creating events has never been easier with members now being able to sign up online and pay for the event using their preferred method.

Personally, I am also a big fan of the EventBank Manager mobile app. It is now so easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot .

What do you dislike?

Can't think of anything we would dislike. If we have any issue, our account manager is always there to help us.

Recommendations to others considering the product

I couldn't advocate more for EventBank as the software is saving us so much time.

What business problems are you solving with the product? What benefits have you realized?

We wanted to replace several out-dated technologies and instead use one integrated software for our internal operations to manage our events, memberships, email campaigns and .

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Event Management Cloud from EventBank review by Tiffany O.
Tiffany O.
Validated Reviewer
Verified Current User
Review Source

"Very Useful Event Management Software"

What do you like best?

It's super easy to create event pages, send out event invitations and check in attendees when they arrive. We can also track the whole history of engagement so we know who attended which events, which emails they opened etc.

What do you dislike?

The software itself is not in Danish, so we can't publish our events in Danish, but it's okay as our attendees can all speak English.

Recommendations to others considering the product

We switched from eventbrite because now we can manage our multiple events better and easily duplicate all the settings, payment methods, design etc.

What business problems are you solving with the product? What benefits have you realized?

Saving a lot of time with the software, also our event pages look much more professional and mobile app for attendees is another premium service that we can now offer to our attendees.

What Event Management Platforms solution do you use?

Thanks for letting us know!
Event Management Cloud from EventBank review by Martina  H.
Martina H.
Validated Reviewer
Review Source

"Event Management for the 2018 St Patrick's Day Irish Ball"

What do you like best?

EventBank is a very user friendly platform. It allows you not only to create and mange events but also has the added functions of financial management, reporting and creating and sending emails. Not only was the software great to use the Customer Support provided by EventBank was excellent, all our queries were dealt with in a timely and professional manner no matter how trivial. Eventbank also provided a support team on the night of our event which helped with the smooth running of the check in process.

What do you dislike?

This is not a dislike and is very much an event specific "bug" while individual tickets can be created very easily as a back end user there is no function to create a batch of tickets for a whole table. It is not a necessity, however, if possible would be a great time saver.

Recommendations to others considering the product

I would recommend EventBank for event management for not only the quality of the software package but also the great customer support service provided.

What business problems are you solving with the product? What benefits have you realized?

EventBank allowed us to monitor revenue from sales, issue information via batch emails and to add to and update our contacts database. The EventBank made suggestions on updating and refreshing the webpage making it more attractive to customers and sponsors.

Event Management Cloud from EventBank review by Sophie L.
Sophie L.
Validated Reviewer
Verified Current User
Review Source

"Great product for event management and email marketing with fast & efficient customer support!"

What do you like best?

EventBank allows us to build great-looking event pages in few minutes. Platform is easy to use and offers everything that modern event organizers need in 21st century. Great thing is that the platform is in several languages, including Korean and we have an option to publish events in multiple languages. EventBank apps are also great and they come with the software for free! Their customer service is great – can speak both English and Korean and we get a reply to every query super-fast.

What do you dislike?

Minor bugs appear here and there, but they are always resolved quickly.

What business problems are you solving with the product? What benefits have you realized?

We are saving a lot of time and are more efficient when it comes to our events and email marketing campaigns.

Event Management Cloud from EventBank review by Karri K.
Karri K.
Validated Reviewer
Review Source

"ED comments on EventBank app for Chambers of Commerce"

What do you like best?

The system is taylor made for a chamber of commerce. Once mastered by the chamber staff this application saves lots of time in managing chamber day to day work, especially related to event management and member CRM. It also raises the quality of chamber communication to a professional level

What do you dislike?

Our Chamber (Thai-Finnish Chamber of Commerce ) has had problems with our staff resources and people operating the EventBank system change too often. Now when we still invoice our members the system sends our members notifications to renew their membership but by clicking the renewal the system will not lead them anywhere as we do not have the invoicing done by EventBank. Maybe we should as this also reduces the chamber workload AND we then know who actually paid for their memberships as the Thai banks do not give you information as who has paid. Without the scanned payment slips we have no idea who paid. We are changing our bank to Bangkok Bank that is a commercial bank and hopefully this change will give us better service. However paying EventBank a % of the invoices would still be the best solution. Now as more organizations are organizing events together there usually is now a google cloud page created for sign-ins and TFCC either gets the sign-ins from the EventBank site and adds every signed person to the dedicated google cloud excel sheet OR we then inform our members and other invitees only of the link to the sign-in. So basically there are always sync problems with the other sign-in solutions among many organizers who do not use EventBank app and then again with the existing websites of the organizations as linking the new member application page directly to the EventBank system seems to cost a lot to do with the APIs and other technical work.

Recommendations to others considering the product

When business potential is there translate to local language

Use local partners with JVs to reach the local potential in highly corrupted markets

The system works very well for the chambers

These comments above were targeted to EventBank management not to other users

What business problems are you solving with the product? What benefits have you realized?

I cannot really give you detailed info having not used the cloud service so long. However the total package solves a huge communication and CRM need.

Event Management Cloud from EventBank review by Evander W.
Evander W.
Validated Reviewer
Review Source

"Effective Events Management in a Multi-lingual Platform "

What do you like best?

It's pretty easy to use EventBank to promote events via mailings and set up RSVP. Also, I have found it convenient to check in guests onsite to verify their registration.

Moreover, the EventBank supports several languages and meanwhile it works fast in China, unlike some international websites working slowly in China or Chinese apps without a Chinese surface.

What do you dislike?

Sometimes, I get confused about the two EventBank websites -.com and .cn because they both have English home pages while my administrator account is only valid in one website. So, upon logging in a new device where the right website is not saved as a bookmark, I have to try both sites before I log in successfully.

I think it would be even better if there are more styles to choose from in the publishing events page?

What business problems are you solving with the product? What benefits have you realized?

Events Management.

I mainly use EventBank to set up events registration whenever EO organises any external/sometimes internal events.

Event Management Cloud from EventBank review by <span ue="safe-name" data-safe-name-id="b51e85e8-bd3d-47dd-b7ae-e00f6d33b23e">Debra M.</span>
Debra M.
Validated Reviewer
Review Source
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"Best Event Management Software We Used"

What do you like best?

I love we can build our own dedicated event websites in few minutes and they all look great. We can easily add other subpages like Sponsors / Bios / Map etc. EventBank apps are also great, the one for organizers let us manage our events anywhere we go and is also very helpful for checkins. The other app for attendees is also great as attendees can see all the info about the event and network with other attendees.

What do you dislike?

It would be great if I could add custom button to event invitations, at the moment this is only possible in regular email campaigns.

Recommendations to others considering the product

If you run multiple events, this is probably the best software for you - scaling up with EventBank is super easy and we are able to host multiple events each week and easily copy custom design and other settings.

What business problems are you solving with the product? What benefits have you realized?

Before:

- manual tracking

- complicated checkins

- low attendance at events

- multiple different technologies for different functions

Now:

+ collecting all data automatically in the event CRM with interactions history

+ able to promote events efficiently

+ smooth checkins via QR codes

+ all-in-one technologies - don't need MailChimp and others now

Event Management Cloud from EventBank review by Petros D.
Petros D.
Validated Reviewer
Review Source

"Extremely impressed and satisfied"

What do you like best?

Incredibly easy to use, both for our admin who created the event online but also for our staff at the check-in desk on the day of the event. Seamless and customizable excel sheets for attendees information makes CRM simple and enjoyable. Excellent user support and customer service - EventBank team members supported throughout the process of setting up the event, polite and helpful. Can't wait to use it again!

What do you dislike?

Nothing negative to say! This was our free trial, looking forward to using the software again in future events.

What business problems are you solving with the product? What benefits have you realized?

Save time to create and promote events online.

Makes registration before the event but also the signing of people in on the day of the event easy and smooth.

Event Management Cloud from EventBank review by Rhea S.
Rhea S.
Validated Reviewer
Verified Current User
Review Source

"With back-to-back events, our experience has been generally positive and seamless."

What do you like best?

The comprehensive team and roles/permissions have been very useful.

What do you dislike?

Apart from the EDM and CRM features, there are limited attendee engagement features.

What business problems are you solving with the product? What benefits have you realized?

We mainly use eventbank to manage our event registrations globally and though there are a couple more features that we would've liked added, the current ones suit my organization's needs perfectly and the global usability (language, templates, and server options) and ease of use make it event more perfect.

Event Management Cloud from EventBank review by Jason Frank B.
Jason Frank B.
Validated Reviewer
Review Source

"All in one solution"

What do you like best?

Integrated member, event, marketing and finance modules provide a comprehensive solution to our chamber needs. This allows all members of our team to integrate our work across departments.

What do you dislike?

We have only encountered minor issues with EventBank that have been quickly responded to and resolved by their customer service team. Bonus system improvements have also been made based on our suggestions.

Recommendations to others considering the product

Recommend it especially for member-based organizations.

What business problems are you solving with the product? What benefits have you realized?

EventBank's member function helps us differentiate between general clients and our members, which is important to us as a member-based organization. Its event function allows us to automate registration which saves us a lot of time.

Event Management Cloud from EventBank review by User
User
Validated Reviewer
Verified Current User
Review Source

"Beautiful platform with close-contact customer support team"

What do you like best?

The Eventbank layout is the best I've seen on the market. It is miles ahead of the next best looking event management platform UI.

What do you dislike?

The back-end user interface is a bit complicated. The platform could benefit from more documentation or a more intuitive design. Many of the ticket features aren't immediately comprehensible.

It's not easy for us to find time to sit down and train interns on how to use Eventbank.

What business problems are you solving with the product? What benefits have you realized?

We've centralized all of our event planning on the Eventbank platform. It makes it easy to collect fees or share event information.

Event Management Cloud from EventBank review by Yun X.
Yun X.
Validated Reviewer
Verified Current User
Review Source

"Generally great tool but still need to improve"

What do you like best?

The way to creat the event page and campaign

What do you dislike?

when there's error 404 and the system was crashed cause of server

What business problems are you solving with the product? What benefits have you realized?

sending out invitation letter one by one in outlook but in event bank i can do with one click.

Event Management Cloud from EventBank review by User
User
Validated Reviewer
Review Source

"Easy to Use, Great Product for Events"

What do you like best?

The software has customization options that allow you to modify event pages and other things such as speakers, maps, bios etc. easily and quickly. Software speeds up check in processes and makes data input more effective and streamlined.

What do you dislike?

Can't think of anything at the moment. Having platform in French would be helpful.

What business problems are you solving with the product? What benefits have you realized?

We used EventBank for a networking event of about 100 people at our university. Event Cloud has all the features we needed at a very reasonable price. It has simplified and modernized our registration system.

Event Management Cloud from EventBank review by Administrator
Administrator
Validated Reviewer
Review Source

"EventBank"

What do you like best?

The link of CRM with event and membership.

What do you dislike?

The notification sending out to members.

What business problems are you solving with the product? What benefits have you realized?

The online payment function. Members can pay for the evnt directly with their credit cards.

Kate from G2 Crowd

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