What do you like best?
Everbridge offers so much in terms of mass communication. It's a very comprehensive system that you would think is complex, but is actually very simple when receiving the proper training. I'll admit when you first get in to the system it's overwhelming but once you get going it's very simple to follow.
What do you dislike?
I don't really care for the everbridge univeristy, which is the online database where they show you tutorials of how to use the software. I think it's only worth it if you can get the database to sync with a pre-existing system that stores contact information.
Recommendations to others considering the product
Definitely consider receiving a tutorial in person from an Everbridge consultant. They might try to have you take trainings online but it is really worth while to plan a class or training with your colleages with an Everbridge representative.
What business problems are you solving with the product? What benefits have you realized?
Mass communication is very important for large companies.. Everbridge can help account for missing employees during natural disasters, as well as alert them regarding ongoing incidents.