Want to see who topped the 2019 Best Software Awards?



Sales tax compliance

Work for Exactor?

Learning about Exactor?

We can help you find the solution that fits you best.

Exactor Reviews

Chat with a G2 Advisor
Write a Review
Filter Reviews
Filter Reviews
Company Size
User Role
For Category
Showing 1 Exactor review
LinkedIn Connections
Exactor review by Jonathan H.
Jonathan H.
Validated Reviewer
Review Source

"Poor customer service"

What do you like best?

The product did integrate fairly well with our ecommerce shopping cart which is a small part of our business.

What do you dislike?

Despite saying it would integrate with our ERP during the sales cycle, we quickly learned that it did not work at least with our version. We have tried to schedule numerous calls with them to fix the problem but they have been unresponsive. They have even schedule a call then emailed minutes before the appointed time for the call to cancel.

In addition, they have added on other fees that were not disclosed when we discussed our needs and requirements.

Recommendations to others considering the product

Too many hidden fees and lack of customer service to be worth the trouble of trying to integrate.

What business problems are you solving with the product? What benefits have you realized?

Instead of simplifying our sales tax compliance it has become tedious with many manual workarounds due to Exactor's lack of customer service and delivery on what was promised. We will be looking at other solutions.

Sign in to G2 Crowd to see what your connections have to say about Exactor

What Sales Tax Compliance solution do you use?

Thanks for letting us know!

There are not enough reviews of Exactor for G2 Crowd to provide buying insight. Below are some alternatives with more reviews:

Avalara Logo
(118 reviews)
Avalara helps businesses of all sizes achieve compliance with sales and use, excise, communications, VAT other transactional tax requirements by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use. Avalara’s Compliance Cloud™ platform is designed to effectively manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities in the United States and internationally.
Vertex O Series Logo
Vertex O Series
(69 reviews)
Vertex® Indirect Tax O Series® combines industry leading tax research with the latest software technology providing your tax department with the tools necessary to deliver accuracy and consistency in every transaction, every day.
Vertex Cloud Logo
Vertex Cloud
(39 reviews)
Vertex Cloud is a cloud-based sales and use tax automation solution that is designed to save time, effort, and risk associated with calculation, return, remittance, and compliance for businesses of all sizes.
TaxJar Logo
(21 reviews)
TaxJar is a technology solution designed for eCommerce businesses and developers to manage sales tax.
CCH Sales Tax Office Logo
CCH Sales Tax Office
(10 reviews)
Tax calculation system.
Thomson Reuters ONESOURCE Logo
Thomson Reuters ONESOURCE
(8 reviews)
Thomson Reuters ONESOURCE Indirect Tax Sales & Use Tax Compliance solution has the power and flexibility to streamline the tax return process. The end-to-end, Web-based solution empowers users with complete control. The outcome: improved efficiency, reduced costs and eliminated software maintenance.
Show more
Kate from G2 Crowd

Learning about Exactor?

I can help.
* We monitor all Exactor reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.