Exago

Exago

(52)
4.7 out of 5 stars

Embedded Ad hoc Reporting and BI for SaaS

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Showing 52 Exago reviews
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Exago review by <span>Terry S.</span>
Terry S.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Working with Exago has been a pleasant experience

What do you like best?

I don't feel like we are just a number with Exago and that we truly are a business partner. Anytime a question or issue has come up, we get a quick response and work together to come up with a suitable solution.

What do you dislike?

I have nothing to report as a dislike at this time.

Recommendations to others considering the product

Anyone considering implementing a new reporting/BI software should definitely take a look at Exago for their customer centric approach to service and solutions.

What business problems are you solving with the product? What benefits have you realized?

Our customers want access to their data in a lot of different ways and our prior software was limited on what we could offer. Exago provides the capability of providing basic reports with filtering, dashboards, and true BI. This type of flexibility allows us to offer our customers several ways of accessing and viewing their data which is critical to the growth of their business.

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Exago review by <span>Scott D.</span>
Scott D.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Flexible tool, great support

What do you like best?

Our application works pretty seemly with the Exago tool. The support and assistance is great, new features added are often just what we need.

We would like to use more features available and need more time to appreciate all what the tool can offer.

What do you dislike?

We sometimes have issues keeping up with the upgrades. We can't take advantage of all the new features.

Demo database is often not like our product but usually pretty easy to move past this on a call or webex.

Recommendations to others considering the product

Please plan your implementation and phases with using it.

What business problems are you solving with the product? What benefits have you realized?

Awesome point in time reporting for all users and clients globally. In our old process reports were hard coded and not flexible. Now this is no longer an issue.

What Embedded Business Intelligence solution do you use?

Thanks for letting us know!
Exago review by <span>Jonathan G.</span>
Jonathan G.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Flexible and powerful reporting

What do you like best?

The ease to create simple to complex reports and dashboards that can be filtered dynamically. Casual users will easily be able to create reports with detailed ans summarized data while advanced users will be able to create complex reports with advanced calculations and graphs.

What do you dislike?

Some functional limitations. We faced some challenges with drill-down capabilities and with graphing but the support team at Exago was there and helped us find solutions and workarounds.

What business problems are you solving with the product? What benefits have you realized?

We integrated Exago into our HCM software to help our clients make some sense of the data handled by our software. We are supplying a library of generic reports and dashboards with our software so our clients already have something to work with. The goal is also to inspire them with our examples so they can start to think about new ways to analyse their data and build their own reports.

Also, the fact that we have a BI tool integrated is a nice selling point when approaching prospects.

Exago review by <span>Christien D.</span>
Christien D.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Choosing a Great Partner: Exago's BI Reporting Tool

What do you like best?

Fantastic Communication. Whether it is the Exago Team, or the system. I come from the business development side of our business and to be able to get immediate responses to questions, or that clients can get the same from the Exago system for their analysis needs, reflects positively on SMS's .

What do you dislike?

Seriously? Absolutely nothing. We are a relatively small start-up and as such can be proportionately overly demanding on vendors as we go through our own learning curve. The Exago team have taken the time to understand our business model to better respond to our questions and help our clients achieve the best results.

What business problems are you solving with the product? What benefits have you realized?

Our core business model deals with small businesses of 20 employees + in regulatory compliance. We have an enterprise division which then deals with large global clients. Our challenge was to support the smaller companies in their reporting when they did not have the level of data, or expertise to justify an overly complex BI reporting tool. SMS360 did not want to have a high maintenance product either. On the other end of the scale we have the large complex organizations (500-5000+ employees) who have more complex reporting requirements and who want either SMS or their own personnel to be able to manage their constantly changing reports requirements. Exago BI allows SMS to manage both options affordably, and in return pass across those savings to our clients.

Exago review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Verified Current User
Organic
Reviewed On

Wonderful Technology and Even Better People

What do you like best?

Exago is exactly what we've been looking for in a business partner and BI solution. Their BI tool is simple to learn and has every feature we we're looking for. They constantly add updates and do a great job of driving innovations that their clients want to see. Exago BI's roadmap is packed with exciting new features we're really looking forward to implementing. Everyone we've worked with in the company has been top notch and excellent to work with. They've been very responsive to our needs.

What do you dislike?

Some of the screens have smaller font and dropdown menu items so it can be challenging to use. We've recreated these screens on the front end so it became a non-issue.

Recommendations to others considering the product

We looked at 5 different BI companies. There are dozens out there that all have their own way of doings things as far as features/ look and feel goes. We knew their technology was great but their people really make the company who they are. Their ownership team have been amazing and their support team is second to none.

What business problems are you solving with the product? What benefits have you realized?

Our current solution has antiquated reporting capabilities and we've really reached the top of it's capabilities. We looked for a solution that would not only replace what exists today but also to add to the feature set we offer. Exago brings so much more to the forefront with Dashboards and several options for report creation. We've replaced our canned reports, added a report creator and built out several Dashboards that our clients will love. Exago does a great job supporting new clients and provides a great training program. Their monthly workshops have been great to insure we're taking advantage of all of their capabilities.

Exago review by <span>Bala S.</span>
Bala S.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Excellent Self Service BI tool with a modern, easy to use and intuitive user interface!

What do you like best?

- First Class Customer Support! (On an average we never had to wait more than a day to get any type of resolution)

- Express Reports (very popular with our users since it takes less than 3 minutes to create a simple report)

- Quick Dashboard (where you can drag and drop fields to create a dashboard)

- Themes (Yes - we often see people excited about this)

- Report Format Support (All popular formats are supported)

- Report Scheduler

What do you dislike?

- Exago doesn't offer a Central / Global Search

Recommendations to others considering the product

Exago offers a simple yet super intuitive BI tool along with top notch service and training! Exago can cater reporting needs of all types of end users regardless of their database knowledge or report writing skills! I highly recommend Exago to anyone who wants to provide exceptional BI experience to their user base!

What business problems are you solving with the product? What benefits have you realized?

We are trying to provide the end user with the power to write, share and schedule their own reports, especially users who have "NO" reporting/database background. This is where Exago scores the best. It is not only easy to implement but also has a fully interactive, easy to learn user interface which has become very popular amongst our user base. Exago has helped us save a considerable amount of time and also concentrate on other areas of our business by moving out of the traditional report writing process.

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