What do you like best?
It's nice that you can upload receipts and supporting documents to support your reimbursement requests! It makes it very easy to see exactly what and how much the reimbursement is for. You can attach an invoice, a receipt, a photo, a PDF...pretty much any format that you can think of, you can upload.
It's also super easy to name your reports and attachments in case your office has a specific naming or filing system.
What do you dislike?
The system is a little tough to figure out at first, it's not too user friendly. But it seems to work okay once you get a handle on it. If you can get someone who knows how to use it walk you through the process one time, you'll be great! It's just that initial "huh" reaction that might make the software seem intimidating.
Recommendations to others considering the product
It's a really good piece of software if you're looking to try and cut down on paper clutter in your office. You can upload receipts and documents, and store them on ExpenseWire -- you can access past reimbursement requests very easily!
What business problems are you solving with the product? What benefits have you realized?
It's really nice that my files and my desk are no longer crowded by paper receipts! I can scan them and upload them to the site right away, and toss my receipts. It also means that receipts are less likely to get lost in your wallet, a purse or briefcase, or wind up in a drawer somewhere never to be found again.