What do you like best?
Easy to add expenses once you get past the initial training phase, excellent record keeping, ability to retrieve old expense reports from the past.
What do you dislike?
Clunky interface, confusing process to start adding expenses, old looking user interface, analytics portion is very confusing.
Recommendations to others considering the product
Make sure you put together some pretty solid training and reference material. One thing that made me nervous is for larger expenses and filling out the documents correctly. Also editing can be a pain as I have mistakenly submitted numerous reports for the wrong date only to have to delete them all to update the date again. I have tried to play with the analytical portion but got frustrated and moved on.
What business problems are you solving with the product? What benefits have you realized?
Easily submit and tracking of expense reports. Email updates when supervisors approve/deny expense reports are great, ability to keep track of all my expense reports paperless.