What do you like best?
If I had to choose one feature - the simple act of being able to take pictures of receipts with my phone for collection is the best and most useful part of Expensify. SmartScan is a super added bonus that just adds so much depth to the usefulness of Expensify.
What do you dislike?
I'm a little uncertain about the new pricing scale (significantly less expensive annual contracts or more expensive month-to-month subscription). We're a fairly small company and headcount fluctuates so it was a little unnerving deciding the number of annual subscriptions to set up but then again, it's now structured more like other large-scale products so we will get used to it. Regardless, for the cost, it's so worth it.
Recommendations to others considering the product
I came from a large corporation where my team got together monthly to put together our receipts, tape them to paper, and scan them to our email to be sent and filed by the finance department. Can you say stone age?! THIS IS SO MUCH EASIER. Your admins and team will thank you for the time they'll get back from the days of manual expense reporting!
What business problems are you solving with the product? What benefits have you realized?
We use Expensify internally between three subsidiaries and it's been such a work-hack. Everyone loves using Expensify and our new-hires are amazed at the ease of use. I also use Expensify with our consultants, contractors, and accountants. I appreciate how much work is all in one place. It makes expenses and reporting so easy.