They provide a quality end-product. Their deliverables follow the scope of work and behave as expected. It is always great to have a team you can rely upon.
What do you dislike?
Timing is always difficult with ongoing projects and is sometimes the case here as well. Communication is a bit tough at times and depending on your consulting lead they may charge for areas that should be "pre-sale" (e.g. emails with simple questions).
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