Exponea

Exponea

(121)
4.8 out of 5 stars

Exponea Experience Cloud is a customer experience and data management platform that not only boosts e-commerce growth with AI-powered engagement automation, but also helps improve company culture with improved cross-department collaboration and customer centricity. The company empowers e-commerce organizations to deliver highly personalized experiences to their customers, raising conversion rates and maximizing customer lifetime value. Exponea focuses on fast-growing online retail companies and fashion brand leaders around the world.

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Exponea Features

Email Marketing
Automated Email Responses

Set up automated nurturing emails based on events, online activities, and lead scores

93%
(Based on 55 reviews)
Building and Personalizing Emails

Create and design emails with an editor; manage templates; personalize dynamically

92%
(Based on 73 reviews)
Sending Outbound Emails

Create targeted lists, schedule and manage bulk email sending.

93%
(Based on 71 reviews)
Manage Email Deliverability

Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.

90%
(Based on 68 reviews)
Online Marketing
Mobile Optimized

Support mobile-optimized emails, online forms, and landing pages.

89%
(Based on 63 reviews)
A/B Testing

Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.

94%
(Based on 72 reviews)
Dynamic Content

Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.

92%
(Based on 62 reviews)
Landing Pages and Forms

Build dustomized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information

84%
(Based on 47 reviews)
Search Tracking and Optimization

Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.

92%
(Based on 41 reviews)
Lead Management
CRM Lead Integration

Sync lead, contact, account, and opportunity information with your CRM system.

90%
(Based on 44 reviews)
Automated Alerts and Tasks

Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.

89%
(Based on 51 reviews)
Online Behavior Tracking

Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.

94%
(Based on 67 reviews)
Lead Nurturing

Automate ?drip marketing? campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.

91%
(Based on 43 reviews)
Lead Scoring and Grading

Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.

90%
(Based on 42 reviews)
Segmentation

Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.

94%
(Based on 73 reviews)
Data Quality Management

Data quality consists of deduplication, cleansing, and appending your marketing database.

91%
(Based on 63 reviews)
Marketing Lead Database

A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.

91%
(Based on 65 reviews)
Campaign Management
Budgeting

Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices.

91%
(Based on 15 reviews)
Calendaring

Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.

92%
(Based on 17 reviews)
Event / Webinar Marketing

Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.

96%
(Based on 17 reviews)
Program Management

Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.

92%
(Based on 41 reviews)
Social
Social Ads

Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time

91%
(Based on 20 reviews)
Social Sharing

Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.

97%
(Based on 13 reviews)
Social Campaigns

Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.

94%
(Based on 19 reviews)
Social Engagement

Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.

94%
(Based on 13 reviews)
Social Listening

Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.

96%
(Based on 12 reviews)
Reporting & Analytics
Basic Reporting

Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives.

96%
(Based on 74 reviews)
Revenue Analytics

Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.

94%
(Based on 50 reviews)
ROI Analytics

Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.

92%
(Based on 48 reviews)
Web Analytics

Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity..

94%
(Based on 66 reviews)
SEO / Keyword Analytics

Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.

95%
(Based on 17 reviews)
Platform
Sandbox / Test Environments

Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.

89%
(Based on 17 reviews)
Customization

System provides sufficient customization to meet business requirements

93%
(Based on 28 reviews)
Workflow Capability

Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

89%
(Based on 24 reviews)
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

88%
(Based on 27 reviews)
Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

93%
(Based on 20 reviews)
Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

97%
(Based on 26 reviews)
Output Document Generation

Allows adminstrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

94%
(Based on 14 reviews)
Integration
Data Import & Export Tools

Ability to input, modify and extract data from the application in bulk through a structured file.

88%
(Based on 28 reviews)
Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

94%
(Based on 23 reviews)
Breadth of Partner Applications

To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

91%
(Based on 18 reviews)