What do you like best?
ExpressPigeon is incredibly easy to use. You can go from creating an account to sending a beautifully created email to your ENTIRE contact list in minutes! The system lends itself to be simple yet powerful, a huge plus in a world full of bloated and confusing email marketing tools.
What do you dislike?
Nothing floats to the top of my mind. I switched to ExpressPigeon because I was tired of MailChimps "tunneled" UX interface, where you had to complete step 1, 2, 3, without an easy ability to "jump" to where I wanted to in their application. MailChimp's customer support, while always attentive, wasn't as nearly personal as ExpressPigeon has been. ExpressPigeon has been much more responsive to my custom integration needs, giving me the support I need to keep email an easy part of my business responsibilities.
Recommendations to others considering the product
Give it a shot! The ExpressPigeon staff is incredibly easy to work with, day or night! The tools provided are powerful, yet simple to use, providing a robust arsenal of capabilities.
What business problems are you solving with the product? What benefits have you realized?
Transactional email! We originally joined ExpressPigeon for the email marketing capabilities, but quickly discovered how easy it was to integrate transactional emails into our system by utilizing their tools.
ExpressPigeon has been a huge help in us sending out our email newsletters, lead follow-ups for our sales & marketing teams, managing our contacts to see who is responsive to what, and, as mentioned before, the easy of use for transactional emails. The transactional dashboard has been so so so informative for us!