ExpressPigeon
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ExpressPigeon

26 ratings
4.7 out of 5 stars
27 9.4 / 10
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Email marketing service and software with full creative control. Design, send and track professional campaigns.
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ExpressPigeon Reviews (27 reviews)

  • The designer is extremely simple to work with and EP has incorporated some nice touches including embedded Youtube videos which will play on the web hosted version of... Read More
    0 rnyrik9tre2arhjijqs7i6nxmiwit dim9e7i6qtqsx1sfowbtup5q87b6ipakhfvbyaxtezuu2
    Chirag P.
    User in Health, Wellness and Fitness
  • Designing an email is honestly so much simpler with their product than with the two others I have tried in the last three years. I used to take about 30 to 45 minutes... Read More
    0 4db698zc83d wu0pn2fz9gebhg0cigfpsa m9grc03itqj41nfbozc7jaexgesaxjov4j5lzduep
    Seth K.
    User in Information Technology and Services
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Great User Experience & Robust Backend!

What do you like best?

We've tried out so many ESP, working with almost all of them at one point or another, but until Express Pigeon we haven't found one with such an easy to use and intuitive interface where almost anyone in our organization can use the system. While at the same time having the technical muscle to handle the complex integrations and functionality we require.

With the flexibility of Express Pigeon's API and ability to merge in so many custom fields we are able to generate truly 1:1 personalized emails. Additionally, Express Pigeon offers the ability to set a custom/unique delivery time for each subscriber allowing us to further target everyone on our list. No other ESP offers this, PERIOD.

What do you dislike?

Only that more people aren't using Express Pigeon!

What business problems are you solving? What benefits have you realized?

Everyone in our organization can interact with the platform regardless of technical proficiency. Our marketing and press team can create and send as needed while our data and IT team can integrate with the system via the API to develop the custom solutions we need.

Express Pigeon allows us to generate truly unique and personalized emails on the fly at a rate we haven't been able to find any where else. It takes no time at all to setup a campaign and sync it with your data!

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Express Pigeon Support and Usability is Great!

What do you like best?

Express Pigeon has an easy to use design for navigating all the different functions including how to create, send, add contacts and review results. The overall usability is great for someone who has never used an email marketing service before but also is robust enough to create unique and customized designs without being limited to templates.

Also, the customer support for Express Pigeon is outstanding! Anytime I have a question or concern, I receive feedback within the hour if not almost immediately. This is extremely important for me as I usually needs answers for my clients asap. It helps me stay efficient throughout the workday.

What do you dislike?

It would be beneficial to have more robust analytics and results to deep dive from the Express Pigeon platform.

What business problems are you solving? What benefits have you realized?

One great benefit is being able to create customized templates for each client that can be easily be used again. This helps myself as a marketing associate stay efficient.

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All the features without all the gimmicks.

What do you like best?

A/B Subject testing, the overall superb ease-of-use of the e-mail builder, unlimited sending, and so much more. The customer support is better than the support you'll receive anywhere, let alone the ESP space.

What do you dislike?

That I didn't know about them a few years ago. When you're sending e-mail campaigns, sometimes you don't have time to wait around for support to answer your question. They ALWAYS get back to me right away.

Recommendations to others considering the product

It's better than MailChimp, Benchmark, iContact - all ones I have used before. I would tell you that this is a phenomenal tool with even better service. They're absolutely incredible. Give it a shot!

What business problems are you solving? What benefits have you realized?

We've been able to successfully engage our user base in a way we couldn't have done otherwise. From referral campaigns to newsletters to promotional blasts, Express Pigeon has delivered.

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So happy that we switched

What do you like best?

Designing an email is honestly so much simpler with their product than with the two others I have tried in the last three years. I used to take about 30 to 45 minutes to prep and send one email and with ExpressPigeon I would say it's maybe 10 minutes or less.

What do you dislike?

After about 9 months of using it, I don't have any significant complaints. Just little tweaks here and there that I hope they will make to the analytics, but that's about it.

Recommendations to others considering the product

Definitely a great fit for anyone who doesn't have a strong understanding of design or who doesn't want to mess with HTML at all when building emails. The learning curve on using their email designer is minutes.

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Express Pigeon designer and support are exceptional

What do you like best?

The designer is extremely simple to work with and EP has incorporated some nice touches including embedded Youtube videos which will play on the web hosted version of the email. Their support has been even more fantastic, they are extremely responsive and complete what they say they will. I've also been very happy with the transactional API

What do you dislike?

Copying and pasting formatting from once cell to another removes the formatting. Wish we had the option to remove.

Recommendations to others considering the product

If you're looking for an excellent email designer with nice templates, this is the best I know of on the market. Also customer support always delivers and new features are released quickly.

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