Eyefinity OfficeMate

4.0
(13)

Eyefinity OfficeMate automates daily tasks in a practice management environment. It can only be deployed on-premise, and is suited for a wide range of specialities.

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Showing 13 Eyefinity OfficeMate reviews
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Eyefinity OfficeMate review by Rebekah R.
Rebekah R.
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"Great Software for Many Uses"

What do you like best?

I love how easy it is to use, we can literally do everything in it! It makes it easy to schedule appointments, print receipts, put orders in, and even bill insurance. VSP is integrated into it so billing that is a breeze!!! Also, we use Weave and that is integrated into Officemate as well. The reports that Officemate offers are great for recalls and other business related reports that you might need.

What do you dislike?

They make it difficult to do some transactions and do VSP insurance at times. Sometimes when you go to bill a VSP claim (especially for materials), the claim does not go through the first time which means you have to go through the hassle and extra time to get a new authorization to bill it yet again. It seems that this is an Officemate glitch as we have called about this issue before and it is something on their end. They document it though and seem to continue to improve their software.

Recommendations to others considering the product

It will save you so much time and money by using this software. It makes the transition into Electronic Medical Records so easy and all the information that you need is right there at your fingertips. You have to make sure though that you are using the software to its full potential otherwise you will think you have wasted your money. Officemate offers a lot and if you don't use everything, then you are seriously missing out on such a great product!!!

What business problems are you solving with the product? What benefits have you realized?

It solves having to keep everything on paper. It saves us time with the Scheduler as far as booking appointments and allows us to easily process glasses and contact lens orders.

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Eyefinity OfficeMate review by Administrator
Administrator
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"TIME SAVER"

What do you like best?

What I like best about Eyefinity OfficeMate is the time it saves our office staff of appointment scheduling. It somewhat cuts out the middle man (office staff person) of having to call patients to see if a certain appointment works for them. With this software, patients can log in themselves and choose an appointment that is available and best fits their schedule. I consider it a win by all parties.

What do you dislike?

The downside to using this is if the patient does not have internet access, they wouldn't be able to login and see important information and office staff would have to continue to call patient with pertinent info.

What business problems are you solving with the product? What benefits have you realized?

We have realized there are so many benefits of using Eyefinity OfficeMate seeing improvements in appointment scheduling, billing, patient portal (patient charts) and more. Patients are able to login to the site and see their appointment day/time, how much they owe, their chart, appointment reminders and even send a message to the nurse with questions. It takes a lot of the front-work off of the office staff that go through the pain of calling patients to setup/cancel appointments and even remind patients of upcoming appointments.

What Optometry solution do you use?

Thanks for letting us know!
Eyefinity OfficeMate review by MEGHAN H.
MEGHAN H.
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"Great Asset for Business!"

What do you like best?

Eyefinity organizes patient charts effortlessly and efficiently. This program makes customization of a patient's health records better than ever before, as well as insuring that the chart is meeting all the insurance requirements. Because we use this chart in the Optometrist's Office I work for, I love the new feature where you can click exactly the part of the eye you're describing, whether you're documenting a hemorrhage, freckle, cataract, etc. This software is amazing!

What do you dislike?

Although we're used to it now, it takes a LONG time to get in the swing of operating this program. The other staff in the office hated it for a long time, and charts were taking three times the amount of time they typically were. Expect to schedule LIGHT for several weeks while getting the hang of this new system.

Recommendations to others considering the product

Plan to schedule lightly for several weeks while your staff gets used to a new charting system. If we had continued with a full schedule, it would have been a DISASTER, since this takes a while to get used to.

What business problems are you solving with the product? What benefits have you realized?

Old charting systems typically rely on only checkboxes to describe what you're seeing in a patient. However, patients don't always fall within a checkbox. Eyefinity OfficeMate makes it much easier to document cleaner, meet insurance and government standards, and provide a thorough examination of your patient while they are in the office. Love, love, love this system!

Eyefinity OfficeMate review by User
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"Great software for your practice"

What do you like best?

We like almost everything about this software. It is easy to book appointments, print receipts, create orders, bill insurance, etc. It is also integrated with VSP which makes billing those claims a breeze as well as with Weave which is great for our patient communications. There are so many awesome qualities to this software and as long as you fully use all that it has to offer, you will not be disappointed in purchasing it!

What do you dislike?

If there was one thing that I like the least about it, it's that sometimes the VSP claims don't go through to the lab the first time. It doesn't happen very often but we think that it is an Officemate glitch. Other than that, no issues to report!

What business problems are you solving with the product? What benefits have you realized?

It saves us so much time and paperwork!!! We like almost everything about this software. It is easy to book appointments, print receipts, create orders, bill insurance, etc. It is also integrated with VSP which makes billing those claims a breeze as well as with Weave which is great for our patient communications. There are so many awesome qualities to this software and as long as you fully use all that it has to offer, you will not be disappointed in purchasing it

Eyefinity OfficeMate review by Carry W.
Carry W.
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"Wonder EHR!"

What do you like best?

The eyefinity integration is wonderful and has little to no issues. Overall this is an excellent EHR system that can handle everything our office needs from check-in to check-out.

What do you dislike?

The occasional glitches and crashes can be pretty frustrating.

Recommendations to others considering the product

Do it!!!

What business problems are you solving with the product? What benefits have you realized?

Saving time and the safteynet of emliminating error in billing prevents payment denials and our payments are quicker and maximized.

Eyefinity OfficeMate review by Rachel S.
Rachel S.
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"Eyefinity OfficeMate has helped me streamline my patient's medical and appointment information."

What do you like best?

It clearly organizes my patient's information so I can reference their history, book appointments and create orders while also giving my patient my full attention.

What do you dislike?

The only con I have encountered is that updates need to be done manually on each work station, which can be time-consuming.

What business problems are you solving with the product? What benefits have you realized?

Eyefinity OfficeMate allows me to conduct business more efficiently and effectively. The software allows me to stay organized, more quickly do recording and billing tasks, and minimize paperwork. More importantly, the improved organization and ease of use have allowed me to focus more on patients.

Eyefinity OfficeMate review by Gabriela O.
Gabriela O.
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"Has Potential"

What do you like best?

You are able to generate some pretty specific reports, track your business income, and compare to other years. The Prescriptions transfer from eyefinity to officemate and allows you to order directly though officemate.

What do you dislike?

Dislike the two step process, and would be nice if the system just did everything together

What business problems are you solving with the product? What benefits have you realized?

We were are able to keep track of our income, patient flow, and stock. Notifying patients their orders were in was also available. The officemate also had a scheduler that allowed for booking appointments and adding alerts for patients.

Eyefinity OfficeMate review by Alexis G.
Alexis G.
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"Officemate is a thing of the past"

What do you like best?

I was never a huge fan of the program. The best thing about it is the abiliTy to program prices for inventory.

What do you dislike?

It was very old school. There was no security with the program because anyone could change anything at any time.

What business problems are you solving with the product? What benefits have you realized?

There aren’t any real benefits officemate offers. We switched to the EHR system which has been significantly better.

Eyefinity OfficeMate review by Christine C.
Christine C.
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"Excellent EMR!"

What do you like best?

SO many features, very convenient to chart, can't miss any meaningful use! user-friendly

What do you dislike?

Sometimes there are just TOO many features and charting can sometimes take long because there's just unnecessary boxes or things to click. Also, the data needs to be backed up on a server since the information isn't on a cloud

What business problems are you solving with the product? What benefits have you realized?

electronic health medical records, e-prescribe, business management (reports, analysis),

Eyefinity OfficeMate review by User
User
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"Eyefinity for Infinity"

What do you like best?

I love the simplciity of it. Makes booking appointments and the flow of patient check in smooth and painless for the staff and patient!

What do you dislike?

Sometimes the labs don't go through the first time and that can be a bit annoying. It crashes quite a bit, but you get used to it and learn to work around it.

What business problems are you solving with the product? What benefits have you realized?

When it isn't crashing, the ease of using and the simplicity of it make patient check in and check out quick and help to minimize wait times!

Eyefinity OfficeMate review by Amanda C.
Amanda C.
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"Ophthalmic technician"

What do you like best?

The ability to navigate easily through each section, easily shift.

What do you dislike?

How when you go from one section to the next it defaults to a certain format.

What business problems are you solving with the product? What benefits have you realized?

It is much easier to keep track of groups and subgroups of people.

Eyefinity OfficeMate review by User
User
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"Time Saver"

What do you like best?

User friendly, billing claims is easy and efficient.

What do you dislike?

Crashes from time to time. If they would update the software and fix bugs quickly, this would help out

What business problems are you solving with the product? What benefits have you realized?

Tracking and managing our data has helped streamline our processes

Eyefinity OfficeMate review by User in Hospital & Health Care
User in Hospital & Health Care
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content

"Easy to use, simple software"

What do you like best?

The simplicity of the content and ease of use.

What do you dislike?

I can't think of a feature that I dislike about Eyefinity.

What business problems are you solving with the product? What benefits have you realized?

Insurance benefits layout is easy and simple to review

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