What do you like best?
The anti-virus engine was great, we did independent tests and this product always came out on top. They also have an offline scanner that you can boot the CD too to help scan for malware outside of windows. The management dashboard, we are an MSP, was helpful and gave good stats. I do not know what the management portal looks like for non MSP clients. The firewall was at times too aggressive by default and caused some issues.
What do you dislike?
On older machines it really was a resource hog. As mentioned above, firewall was at times hard to manage for a diverse set of computers. When I used the product there was no ESXi plug in for vShield to scan virtual machines. The server anti-virus was clunky to manage - it had to be done through a web browser, often times we did not not an extra web server running on a server.
Recommendations to others considering the product
I still think this product is one of the best at catching viruses early on. Despite some management issues this is still a solid product which a good track record.
What business problems are you solving with the product? What benefits have you realized?
Anti-virus and computer protection