The software can do a lot and the main features we use are all readily accessible to use. It's easy to go between the different computers and remotely access each one.
What do you dislike?
You can resize the windows of the different computers smaller but if there aren't many computers you need to monitor then it would be helpful if you could make them bigger. You can only have it be small or full screen. There are also, too many options on the home screen that I don't use frequently or at all.
Recommendations to others considering the product
Make sure to deselect the computer you are viewing when you are done with it. If you are using it with others then they will not be able to access the computer if you have a computer selected.
What business problems are you solving with the product? What benefits have you realized?
We use it to monitor students' computers while they are testing. Before beginning the test we use the remote access to put in the test passwords in order for them to begin.
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