FastCall Salesforce-native Dialer

(4)
4.1 out of 5 stars

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

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Showing 4 FastCall reviews
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FastCall review by Agency in Public Relations and Communications
Agency in Public Relations and Communications
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Speed up cold, warm and HOT calling

What do you like best?

This system helps speed through cold, warm and hot calls quickly

What do you dislike?

Sometimes there are glitches and the system seems to crawls at a slow pace.

Recommendations to others considering the product

Dial, log, record every call w one click. Salesforce native

Detailed call reporting, analytics, call scoring. Local caller ID; voicemail drop.

Record calls, control caller ID. Inbound call routing, voicemail. Sales Console. International dialing

What business problems are you solving with the product? What benefits have you realized?

FastCall easily logs and score each sales phone call saving minutes on each call. Call duration, results, call count are reported using native Salesforce reports and dashboards.

Calls are made using your office phone, mobile phone or using the FastCall softphone option. FastCall either works along with your existing phone or can replace your office phone.

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FastCall review by <span>John K.</span>
John K.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

dialer review

What do you like best?

I really liked this dialer because you could click to dial and whip through 100 calls a day

What do you dislike?

I didnt like the static and frequent dropped calls which angered sales reps

What business problems are you solving with the product? What benefits have you realized?

make a high volume of outbound calls

What Salesforce AppExchange Tools solution do you use?

Thanks for letting us know!
FastCall review by Internal Consultant in Public Policy
Internal Consultant in Public Policy
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

One of the best dialers hands down

What do you like best?

We used this with the Salesforce Leads CRM system and this dialer was perfect. Pin drop call quality, seamless call transfers, and just a fantastic, quick loading system to keep your CS team on the ball.

What do you dislike?

the price wasn't that great, could have had a better deal than the one we got.

Recommendations to others considering the product

Check out the add on svcs, its worth it.

What business problems are you solving with the product? What benefits have you realized?

n/a

FastCall review by User in Broadcast Media
User in Broadcast Media
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Fastcall salesforce

What do you like best?

It doesn't have any lag time between the calls. Very efficient platform to use.

What do you dislike?

Nothing at all. This platform is the highest quality of its kind.

What business problems are you solving with the product? What benefits have you realized?

We are reaching out to other business vendors for prospective sales.

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* We monitor all FastCall Salesforce-native Dialer reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.