What do you like best?
This system helps speed through cold, warm and hot calls quickly
What do you dislike?
Sometimes there are glitches and the system seems to crawls at a slow pace.
Recommendations to others considering the product
Dial, log, record every call w one click. Salesforce native
Detailed call reporting, analytics, call scoring. Local caller ID; voicemail drop.
Record calls, control caller ID. Inbound call routing, voicemail. Sales Console. International dialing
What business problems are you solving with the product? What benefits have you realized?
FastCall easily logs and score each sales phone call saving minutes on each call. Call duration, results, call count are reported using native Salesforce reports and dashboards.
Calls are made using your office phone, mobile phone or using the FastCall softphone option. FastCall either works along with your existing phone or can replace your office phone.