FastCall Salesforce-native Dialer

(5)
4.1 out of 5 stars

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

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FastCall Salesforce-native Dialer Reviews

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Showing 5 FastCall reviews
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FastCall review by Daniel M.
Daniel M.
Validated Reviewer
Review Source

"Effective software with both high rates of efficacy and efficiency "

What do you like best?

I like how convenient and efficient it makes my job. It allows me to devote more time to other important tasks.

What do you dislike?

I dislike how difficult it is to learn how to use the software when initially starting to use it. It is not the most user-friendly software on the market.

Recommendations to others considering the product

Stay the course and learn how to effectively use the software before giving up or becoming discouraged.

What business problems are you solving with the product? What benefits have you realized?

Our business saves significant amounts of time and we are not forced to complete repetitive and redundant tasks.

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FastCall review by Agency in Public Relations and Communications
Agency in Public Relations and Communications
Validated Reviewer
Review Source

"Speed up cold, warm and HOT calling"

What do you like best?

This system helps speed through cold, warm and hot calls quickly

What do you dislike?

Sometimes there are glitches and the system seems to crawls at a slow pace.

Recommendations to others considering the product

Dial, log, record every call w one click. Salesforce native

Detailed call reporting, analytics, call scoring. Local caller ID; voicemail drop.

Record calls, control caller ID. Inbound call routing, voicemail. Sales Console. International dialing

What business problems are you solving with the product? What benefits have you realized?

FastCall easily logs and score each sales phone call saving minutes on each call. Call duration, results, call count are reported using native Salesforce reports and dashboards.

Calls are made using your office phone, mobile phone or using the FastCall softphone option. FastCall either works along with your existing phone or can replace your office phone.

What Salesforce AppExchange Tools solution do you use?

Thanks for letting us know!
FastCall review by John K.
John K.
Validated Reviewer
Review Source

"dialer review"

What do you like best?

I really liked this dialer because you could click to dial and whip through 100 calls a day

What do you dislike?

I didnt like the static and frequent dropped calls which angered sales reps

What business problems are you solving with the product? What benefits have you realized?

make a high volume of outbound calls

FastCall review by Internal Consultant in Public Policy
Internal Consultant in Public Policy
Validated Reviewer
Verified Current User
Review Source

"One of the best dialers hands down"

What do you like best?

We used this with the Salesforce Leads CRM system and this dialer was perfect. Pin drop call quality, seamless call transfers, and just a fantastic, quick loading system to keep your CS team on the ball.

What do you dislike?

the price wasn't that great, could have had a better deal than the one we got.

Recommendations to others considering the product

Check out the add on svcs, its worth it.

What business problems are you solving with the product? What benefits have you realized?

n/a

FastCall review by User in Broadcast Media
User in Broadcast Media
Validated Reviewer
Review Source

"Fastcall salesforce"

What do you like best?

It doesn't have any lag time between the calls. Very efficient platform to use.

What do you dislike?

Nothing at all. This platform is the highest quality of its kind.

What business problems are you solving with the product? What benefits have you realized?

We are reaching out to other business vendors for prospective sales.

Kate from G2 Crowd

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* We monitor all FastCall Salesforce-native Dialer reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.