Faye Business Systems Group

Faye Business Systems Group

(11)
4.9 out of 5 stars

FayeBSG helps organizations optimize their business systems with creative and innovative solutions using SugarCRM, Sage 100 ERP & custom software.

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Faye Business Systems Group Features

Planning
Needs Assessment

Consultant understood business requirements and prioritized project tasks according to needs

91%
(Based on 7 reviews)
Resource Allocation

Provided appropriate resources required to complete work on time

91%
(Based on 5 reviews)
Stayed within Budget

Services were provided at price point as promised without the purchasing of additional services

97%
(Based on 5 reviews)
Statement of Work

Provide adequate documentation on project plan and scope

93%
(Based on 6 reviews)
Best Practices

Provided good advice on implementation decisions based on best practices

93%
(Based on 6 reviews)
Delivery
Technical Expertise

Resource provided had skillset required to complete the work

98%
(Based on 7 reviews)
Met Deadlines

Services were provided in timeframe promised

91%
(Based on 7 reviews)
Meeting Management

Planned and led effective meetings as required

97%
(Based on 6 reviews)
Project Updates

Provided approprate project updates to appropriate stakeholders thoughout project

90%
(Based on 6 reviews)
Scope Management

Managed project within scope while still meeting business goals

97%
(Based on 5 reviews)
Roll-out

Executed rollout to user base well

95%
(Based on 6 reviews)
Support
Go Live Support

Provided appropriate support during and after go-live

Not enough data available

Documentation

Provided quality documentation to be used to support implementation after go-live

Not enough data available

Training

Provided training to users/administrators to ensure ongoing success after consultanting engagement was complete

Not enough data available

Metrics

Implemented appropriate metric to ensure ongoing project success

Not enough data available

Admin Services

Manage admin changes on an ongoing basis

Not enough data available

Team Quality
Change Management Skills

Team helped facilitate positive change within organization

n/a
Executive Presence

Consulting executives were present and available to resolve issues

100%
(Based on 6 reviews)
Vertical Expertise

Understood and had expertise in industry vertical the software was being implemented for

95%
(Based on 6 reviews)
Technology Partnerships

Strength of relationship and knowledge sharing with software vendor

96%
(Based on 7 reviews)