FieldFX

(4)
4.4 out of 5 stars

changing the way companies in the oil & gas, and industrial and environmental service industries manage their mobile field operations

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FieldFX review by Internal Consultant in Oil & Energy
Internal Consultant in Oil & Energy
Validated Reviewer
Review Source

"Versatile System That Can Be Fitted to Your Needs, Requires Advanced Administration"

What do you like best?

I believe the best pro for FieldFX is the versatility.

What do you dislike?

Out of the box, the product lacks features that would be beneficial to the targeted industry. While the Salesforce platform is relatively easy to work with, there are limitations that wouldn't be present in a custom platform.

Recommendations to others considering the product

Clearly define your expectations and requirements prior to deciding on this software and before implementing. Involve both business and technical resources in the contract process for a clearly defined statement of work. Additionally, build resources for regular maintenance and administration into your business case and budget.

What business problems are you solving with the product? What benefits have you realized?

Consistency, tracking, and organization of work orders and billing for field tickets. The largest benefit is the visibility and accuracy of the data.

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FieldFX review by Carolyn W.
Carolyn W.
Validated Reviewer
Verified Current User
Review Source

"Powerful Business Tool For Even The Most Unique Operations"

What do you like best?

Implementation of FieldFX has been incredible. The personalization of the platform to be able to work on our unique business has been priceless!

What do you dislike?

So far we haven't had any major dislikes. Every obstacle had been worked through and solutions created.

What business problems are you solving with the product? What benefits have you realized?

We are using Field FX to electronically link contracts, to Field operations, to accounting and will eventually incorporate scheduling and dispatching.

What Field Service Management solution do you use?

Thanks for letting us know!
FieldFX review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Review Source

"Good company like good friend"

What do you like best?

about e-ticketing : automatic fully response, free-worried ticket process, that's make fieldFX good partner for business, comes with friendly interface, good interaction with personnel and invoice. and also document can attach offline and online whenever we need.

What do you dislike?

a little bit about promotion, good partner should promote more and more, yes g2crowd one of them.

Recommendations to others considering the product

good managing contract and invoice, even attachment can be offline for future references

What business problems are you solving with the product? What benefits have you realized?

we don't need to managed by our self about managing invoicing with personnel, all in one feature, e-ticketing, and attachment can be attach even we are in offline, just need to waiting for connection and all is done

FieldFX review by Chris C.
Chris C.
Validated Reviewer
Review Source

"Field Ticketing Simplified"

What do you like best?

Native SFDC mobile field ticketing that makes it easy for oilfield end users to capture and return data. This product will change multiple departments within any company that implements.Field FX. Cross functional teams will do best when implementing because the breadth is so wide.

The implementation forces you to look at the entire process of operations and back end office functions and allows for them to be optimized during implementation.

What do you dislike?

There isn't anything to dislike about this app except no built in mobile device management for the fleet of mobile devices required.

Recommendations to others considering the product

Do the demo, get it set up and try it out. It will revolutionize multiple departments within your organization.

What business problems are you solving with the product? What benefits have you realized?

Moved all paper operations to electronic which speeds up time to cash as well as decreases back end processing.

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