FieldPulse is your business hub, helping you run your mobile service or contracting business. Because you work in the office and on-the-go, FieldPulse is available on iOS, Android, and the web. Scheduling, Customer Management, Estimates/Invoicing, Digital Payments, Timesheets, GPS-location tracking, and more. FieldPulse gives you the tools to build your business by cutting down on paperwork, making your team more efficient, and building better relationships with your customers.
The adoption was easy due to the helpful videos. Whenever we had an issue, support chat was almost instant and answered all of our questions perfectly. This is the best on boarding and support Inhave ever had.
What do you dislike?
The CRM could use a bit more funtionality. Our sales guy is working through it, but it would be nice to log calls as calls instead of just as notes so that we can run reports to see who we need to communicate with. Support says they are adding this type of functionality.
What business problems are you solving with the product? What benefits have you realized?
Field dispatch, planning and scheduling have been a nightmare for our company. We are using this to properly plan for appointments and schedule technicians. The technicians are able to see their schedule easily with accurate maps and can drill down for client info when needed. This has removed a pain point from when we were just using 365 calendar.
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