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FileHold Document Management Software

4.7
(6)

Document and Records Management Software

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FileHold Document Management Software Reviews

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Showing 6 FileHold reviews
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FileHold review by Chad H.
Chad H.
Validated Reviewer
Verified Current User
Review Source

"Scalable EDRMS that is easy to use and cost effective. "

What do you like best?

FileHold has a user friendly interface that makes it easy to use and has a wide range of features that can help any organization improve their records management practices. The software has a wide range of searching capabilities and offers significant improvement in locating needed documents quickly and easily. Support has always been easy to work with when needed.

What do you dislike?

There could be improvements with reporting capability however there are a number of effective report types available currently.

Recommendations to others considering the product

FileHold is a great software. However, as with any ERMS the organization needs to be prepared and dedicated to a successful implementation. There needs to be buy-in from the top and appropriate resources allocated to the implementation.

What business problems are you solving with the product? What benefits have you realized?

The ability to easily apply security to documents, manage workflow and retention process as well as minimizing the requirement for document duplication (version control) are the main problems/issues we have been able to improve with the use of FileHold.

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FileHold review by Sam M.
Sam M.
Validated Reviewer
Verified Current User
Review Source

"Administrator Managing users of fileHold"

What do you like best?

Security, administration, Simplicity and ease of use. comprehensive online KB.

What do you dislike?

I can not thing of anything that i don't like. nothing that warrant mentioning.

What business problems are you solving with the product? What benefits have you realized?

transforming documents to digital, storing and retrieving information, security control user access, version control, report user usage, mobile accessibility to files from mobile devices, internal & external users. storage of many types of documents, integrates seamlessly with MS office and outlook. enormous search capability.

What Enterprise Content Management (ECM) solution do you use?

Thanks for letting us know!
FileHold review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Efficient document management software"

What do you like best?

Solid performer and quick response. Technical support is great and while rarely used, is very efficient when contacted.

What do you dislike?

Minor logic that doesn't make sense. Being a designer of software myself, I am sometimes critical of other products not being logical enough since some of the information is known and should be acted upon.

Recommendations to others considering the product

FileHold is an easy to use and easy to setup. However, to set up you need a clear understanding of how you wish to store documents and the metatags that will be used for searching. While it may seem initially that there is a lot of work storing documents, the value will be realized when one is able to retrieve documents in a flash. FileHold does this very effectively and efficiently.

What business problems are you solving with the product? What benefits have you realized?

Ability to find documents quickly that others in the organization create. Benefits have been the time saved not having to search around for these documents.

FileHold review by Eric P.
Eric P.
Validated Reviewer
Verified Current User
Review Source

"Strong DM System that can integrate"

What do you like best?

Affordable with key functionality included

What do you dislike?

Implementation of any DM system is tough

Recommendations to others considering the product

Attend the webinars and do a thorough comparison

What business problems are you solving with the product? What benefits have you realized?

Compliance. Growth of operations with consistent or reduction of staffing/systems. Reduction in process time for quicker delivery of services

FileHold review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"We have been very pleased with the ease of use and scalability. "

What do you like best?

We found the tight integration with Microsoft Office made it easy to train our staff. Regular users can be shown how to use FileHold in a couple of hours. The scanning software that is included allowed us to hire a summer student to start replacing our paper files with digital ones. Best of all, we did not have to purchase new scanning equipment. We started with a five user license and have no increased on an incremental basis as we can purchase individual user licenses and grow the system.

What do you dislike?

The main thing we dislike is that we are tied to MIcrosoft SQL and Servers although the ability to integrate with SharePoint is important to us. Occasionally, we find that users do no log out of the system which ties up one of the licenses.

Recommendations to others considering the product

I would sign up for a introductory webinar to get a fuller understanding of the product.

What business problems are you solving with the product? What benefits have you realized?

The biggest problem we have solved is the ability to find documents quickly. With the use of Meta Data, searches are performed in seconds and not the minutes that a Windows search takes. In addition, we now have version control which prevents multiple users working on the same document at the same time. The optional WorkFlow feature means that a document can be sent to multiple persons in order for review and approval.

FileHold review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great product for price point + Very capable and responsive support"

What do you like best?

Windows-like navigation

significant resources for admin and user training

What do you dislike?

Occasionally license configuration planning can be challenging for groups

What business problems are you solving with the product? What benefits have you realized?

Assisting in replacement of paper archives with searchable, organized on-line documentation - tuned to internal business process

Kate from G2 Crowd

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* We monitor all FileHold Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.