FileWave Multiplatform Endpoint Management

4.0
(6 reviews)

FileWave gives IT the ability to proactively and automatically provision and maintain every device. FileWave makes multi-platform endpoint management simple.

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Showing 6 FileWave Multiplatform Endpoint Management reviews
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FileWave Multiplatform Endpoint Management review by Mirko H.
Mirko H.
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"A new way of our “deployment-thinking”! And still a great choice..."

What do you like best?


Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented.

What do you dislike?

I am just worried about the fact, that it took us such a long time for choosing this product.

Recommendations to others considering the product

Give it a try! You will not regret.

What business problems are you solving with the product? What benefits have you realized?

Our impressions on FileWave: Sureley it is all about technology. But we are only a small team of 5 admins for all our apple clients. So we need a strong partner with an outstanding support. 
This includes various in-house and almost worldwide (even if only sporadically) departments with several demands on software, settings and needs. Before the decision to FileWave, various adjustments were only possible to a limited extent and with considerable effort. It already started with an elaborate process to create, test, re-adapt, and distribute packages to the right places. Without a meaningful booster process in a DMZ this was hardly possible. We can now finally rethink - filesets replace the time-consuming use of packages in almost allplaces. And this in a mostly simple but always complex way to expand. Includes all software, preferences, setting, access permissions and pre-post-whatever scripts. Thus complex installations can be summarized wonderful simply and still be arranged in individually. 
This was one of the outstanding features of Filewave, as it saves us a lot of time and takes our thinking about the distribution of needs of all kinds to a new level. Second: With the booster technology, we now have access to all our employees, no matter where, at what time or in what network. The Internet is all it takes for our IT to act. For changes and updates of security settings and innovations of our production software, this procedure is unremitting and gives us an immense time advantage compared to the past. Third: The third big and for us immensely important advantage is an intelligent and foresighted sorting and division of the client groups. In Filewave we can now work with different recognition features to guarantee a meaningful grouping of our clients.

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FileWave Multiplatform Endpoint Management review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"FileWave is the Complete Device Management Suite for Multi Platforms"

What do you like best?

FileWave is the all in one Swiss army knife of device management tools. We chose this product because of its ability to help us with managing our iPad's, MacBook's and Windows PC's. The support and leadership are also the reason our company chose FileWave. They really listen to the customer and want to make the experience a positive one. They believe the product is the what makes "IT the Easy Button". In many ways FileWave has done that for us. I am not sure how we could manage over one thousand devices on a daily basis with out it!

What do you dislike?

I have not had any negative issues with FileWave.

What business problems are you solving with the product? What benefits have you realized?

We are able to manage multiple devices from one admin console. We are able to have an inventory system within FileWave that can export device information for easy access. Also patch management and application deployment with one system. The Benefits are decreased time in management and support for devices. Also lower hardware overhead costs and decreased enterprise support for servers.

What Mobile Device Management (MDM) solution do you use?

Thanks for letting us know!
FileWave Multiplatform Endpoint Management review by Consultant
Consultant
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Verified Current User
Review Source

"Killer features not found in competitive solutions"

What do you like best?

Booster technology (= scalability)

Self healing (= huge time - life saver)

Cross platform

What do you dislike?

every feature we needed was swiftly implemented by the dev's. Noting to dislike...

What business problems are you solving with the product? What benefits have you realized?

We want our devices to be in a defined state. FileWave helps us archiving that by self healing the software or settings. If a user performs an unwanted update, that update is "rolled back".

FileWave helps us to maintain a fleet of devices with minimal effort.

FileWave Multiplatform Endpoint Management review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Full featured, reliable MDM solution"

What do you like best?

Regular updates with new features, fantastic support team that provides outstanding remote service, easy to learn and constantly improving.

What do you dislike?

My only gripes are really specific feature requests that I wish were here sooner.

What business problems are you solving with the product? What benefits have you realized?

Provides centralized management for thousands of desktop and mobile clients. Simplified the process of pushing files, apps, and updates to every device in our organization.

FileWave Multiplatform Endpoint Management review by User
User
Validated Reviewer
Review Source

"Much better than Jamf"

What do you like best?

I enjoy using Filewave for locating, tracking ipads and generating filesets and associations. I use it for all my ipads in two schools to manage, wipe and refresh them.

What do you dislike?

It takes a long time to receive new updates, and then you usually need a new update by that point to keep it working well.

What business problems are you solving with the product? What benefits have you realized?

We solve our management with filewave. We also use it to keep track of where the ipads are, and for creating different groups so we can have student and teacher ipads.

FileWave Multiplatform Endpoint Management review by Administrator
Administrator
Validated Reviewer
Review Source

"Engage "

What do you like best?

That we can see what apps students are using

What do you dislike?

Not as many features as Apple Classroom. Wish Windows 10 was supported.

What business problems are you solving with the product? What benefits have you realized?

Allowing teachers to control student devices.

Kate from G2 Crowd

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