What do you like best?
The various templates, I have personally used the Stageplay and Screenplay templates the most and can attest that they are industry standard.
What do you dislike?
Honestly, nothing. It's a well designed piece of software!
Recommendations to others considering the product
Well worth the price, perfect for any creative writers, particularly for Scripts, Screenplays and Novels. Well produced tutorial videos allow you to get a basic understand of the software in a matter of minutes, and while it is geared towards creative industry professionals, the ease of use and industry standard formatting are great for someone who is just starting out as a writer.
What business problems are you solving with the product? What benefits have you realized?
The templates are all industry standard, so regardless of personal experience my work will at least always look professional! The story map and beats function allows me to write in a non-linear way, but still keep everything organized.