FinancialForce Accounting

(173)
3.8 out of 5 stars

FinancialForce Accounting is a full-featured financial system that takes a fresh approach to keeping track of the numbers, built on Force.com.

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Showing 179 FinancialForce reviews
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FinancialForce review by <span>Chris G.</span>
Chris G.
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Continued Improvement (internally and to the product)

What do you like best?

The tagging which is possible on transactions gives real value to slice and dice data when analysing, Assisting FF to develop the product is also a huge plus point. It's great that we're listened to.

Reduced month end close from ca 4 weeks to 1. Full reporting package sent into departmental heads monthly to tell them where they are financially. Dashboards created for each department head

FFR & XL+ have been a revolution, really helping us create our monthly reporting pack.

What do you dislike?

Can still experience lag with the system, and Action views is not usable at present. Think sometimes the new functionality isn't released with enough impact that it's difficult to know exactly the new features and how we roll them out in ouor org.

Recommendations to others considering the product

Keep highlighting problems when they arise, and engage with the FinancialForce community, there is a great knowledge base across other customers.

What business problems are you solving with the product? What benefits have you realized?

Reporting information has improved ten fold. We can now drill down on the data to get a real insight about what the numbers mean. We can push out departmental dashboards to the exec team, to show them their own financial position vs budget which adds real value to them.

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FinancialForce review by <span>Julia B.</span>
Julia B.
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Very convenient when using with SalesForce, but not overly user friendly

What do you like best?

I like that it sits on top of Salesforce, which makes it very easy to do billing for our existing opportunities.

It is easy to create different currency invoices and to consolidate all our international financials.

What do you dislike?

It is not very user friendly. The reports are a bit cumbersome and I mostly always have to download a few reports and do vlookups in order to get the results I need.

What business problems are you solving with the product? What benefits have you realized?

We had to manually upload invoices into quickbooks, which led to a lot of human error. This way we have easy access to invoices through the opportunities we have in Salesforce and the process is a lot more streamline.

We also needed a product that will help us create invoices in different currencies, which Quickbooks didn't allow.

We now have the possibility to consolidate all our financial from all our foreign entities.

What Accounting solution do you use?

Thanks for letting us know!
FinancialForce review by <span>Huichang H.</span>
Huichang H.
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Review from a developer's view

What do you like best?

Same with other FF productions, it has a very powerful support team and a very short response time . Other than that, FF accounting also have a lot of useful features like billing, forcasting and generate history report. It integrated with salesforce very well and very easy to setup(only a send a email to their onboarding team ). Their are also a lot of configurations you can change to fulfill your requirement.

What do you dislike?

The performance of FF accounting is really not very good, though I know this is mostly because of the restriction of Salesforce platform. When you do billing for big projects/accounts, it cost more a minute to generate the bill. Other than this, the document of FF accounting is not detailed, you will be confused if you are not familiar with it.

Recommendations to others considering the product

If you have decided to use salesforce, then psa accounting maybe the best accounting service you can find. It may have some problems, but you can trust the support team. They will help you in time.

What business problems are you solving with the product? What benefits have you realized?

We are using this product to do automatic billing, this saved our finance a lot of time. Also, we have a detailed history track and we can generate a report to see what we have done and what our feature looks like.

FinancialForce review by <span>Desireé F.</span>
Desireé F.
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New User

What do you like best?

I love the fact that the system is customizable, we were able to configure the templates to replicate what we were use to in our old system.

What do you dislike?

The reporting is a bit hard to configure. I have had a hard time creating the necessary reports from FFR so that I can use them in FFXL. I am confident that once I have everything mapped out further that the reports will be fine. It's just setting them up that is a bear.

Recommendations to others considering the product

I would definitely recommend it to others. i forgot the mention the other great part...THE COMMUNITY! I love the fact that I can go to a place where there are others who are users etc. who can answer questions about issues, or where you can offer suggestions. Really great.

What business problems are you solving with the product? What benefits have you realized?

Saving time. Our company used FF for our A/R but not for the rest of our accounting functions. With everything in one place we no longer have to download reports.

FinancialForce review by <span>Kristina C.</span>
Kristina C.
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Great product

What do you like best?

FinancialForce is works flawlessly with SalesForce making everything flow smoothly from Lead to Cash to Accounting.

What do you dislike?

We have millions of transactions and transaction line items and currently there is no functionality to store this data outside of SalesForce which increases our spending on storage. FinancialForce is currently working on a storage solution and we can't wait to see the functionality they create.

Recommendations to others considering the product

This is a great product and once they determine a solution for storage it will be the best product out there

What business problems are you solving with the product? What benefits have you realized?

Our business is very detailed billing down to the line item level. FinancialForce created some great custom functionality for us that allows us to bill, match and report on our data down to that level.

FinancialForce review by <span>Janeen M.</span>
Janeen M.
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Straightforward Implementation and Use

What do you like best?

Ease of configuration and setup. Once you have your data together, you can be up and running in hours. All data residing on Salesforce improves our overall productivity, we don't have to search for data in multiple systems.

What do you dislike?

Would like more flexibility in creating and configuring invoices, more ability to build visually. This is somewhat more tool than is needed for a small company. It is best suited for medium to larger sized businesses.

Recommendations to others considering the product

This is a great tool, and the integration with Salesforce and FinancialForce PSA makes it nearly required for anyone with services delivery.

What business problems are you solving with the product? What benefits have you realized?

Integrated project billing, ease of follow up and reporting.

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