What do you like best?
The tagging which is possible on transactions gives real value to slice and dice data when analysing, Assisting FF to develop the product is also a huge plus point. It's great that we're listened to.
Reduced month end close from ca 4 weeks to 1. Full reporting package sent into departmental heads monthly to tell them where they are financially. Dashboards created for each department head
FFR & XL+ have been a revolution, really helping us create our monthly reporting pack.
What do you dislike?
Can still experience lag with the system, and Action views is not usable at present. Think sometimes the new functionality isn't released with enough impact that it's difficult to know exactly the new features and how we roll them out in ouor org.
Recommendations to others considering the product
Keep highlighting problems when they arise, and engage with the FinancialForce community, there is a great knowledge base across other customers.
What business problems are you solving with the product? What benefits have you realized?
Reporting information has improved ten fold. We can now drill down on the data to get a real insight about what the numbers mean. We can push out departmental dashboards to the exec team, to show them their own financial position vs budget which adds real value to them.