FinancialForce Billing

(18)
4.0 out of 5 stars

FinancialForce Billing gives you the tools to automate your billing process, making sure that what your customer ordered is exactly what you invoice. Take the heavy lifting out of your invoicing process by eliminating manual intervention, automatically send bills to your customers and reduce the time it takes to get paid.

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Showing 16 FinancialForce reviews
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FinancialForce review by Huichang H.
Huichang H.
Validated Reviewer
Verified Current User
Review Source

"FinancialForce, make invoicing easier "

What do you like best?

It is a well designed billing system you can use in different business type like professional service. It is easy to be installed to your salesforce org and only need a little configuration.

FinancialForce also provide a timely support to its customer to make issues solved in time.

What do you dislike?

It is very easy to use since it is built on salesforce platform, but at the mean time, their are several restrictions on the platform. So it maybe hard to debugging errors because you cannot make sure which system the error encountered.

Another drawback is that their are some performance issue when billing a bunch of stuffs. I believe this is also caused by restriction of salesforce, but it is really a pain point for me.

What business problems are you solving with the product? What benefits have you realized?

We use this to billing our professional service invoice, we use timecard as billing materials and billing out to our customers. This product suit our business logic very well and we can use it with almost no modification. This saved us a lot of time to start our business.

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FinancialForce review by Sena B.
Sena B.
Validated Reviewer
Verified Current User
Review Source

"Amazing!"

What do you like best?

I like the ease of access, control, and navigation of the system. It is great how it is organized, so that even those who have not ever used it before, can easily learn and adjust to the changes.

What do you dislike?

There is not much to say here, really. We are mostly using Accounting app within FinancialForce, and have not come across any major issues. We have always had customer service quickly respond to our queries, where we would receive detailed and meaning explanation of the issue at stake.

Recommendations to others considering the product

Stay good and follow the steps of innovations - you are on a great track :)

What business problems are you solving with the product? What benefits have you realized?

We are solving different kinds of use cases, most of them concerned with communicating the right information to the customer quickly and accurately.

What Billing solution do you use?

Thanks for letting us know!
FinancialForce review by Chakra D.
Chakra D.
Validated Reviewer
Verified Current User
Review Source

"Financial Force Billing"

What do you like best?

AR, AP and Out of box Cash Matching and AR aging reports.

What do you dislike?

No out of box invoice generation product. Need better support to train on the product features. Conduct more training sessions and user group sessions.

Recommendations to others considering the product

Limited resources with product knowledge so give yourself enough time to find implementation partner or train your staff

What business problems are you solving with the product? What benefits have you realized?

Transaction Accounts Receivable and Accounts Payable, Invoice Generation and automated payments

FinancialForce review by Executive Sponsor in Automotive
Executive Sponsor in Automotive
Validated Reviewer
Verified Current User
Review Source

"Billing "

What do you like best?

It is inside the Force.com platform and you can use the capability of the platform to design a business process that fit your company needs.

What do you dislike?

When you have multiple countries on the same platform it is necessary to schedule some operations in order to do not reach some limitations that are actually of the force.com platform itself.

The invoice/credit notes layout is still a VF page and it is not easy to maintain especially with multiple countries.

What business problems are you solving with the product? What benefits have you realized?

Revenue Recognition could be a challenge when you have multiple countries.

It would be ideal to have the possibility to automate the Rev Rec.

FinancialForce review by Steve K.
Steve K.
Validated Reviewer
Review Source

"A new freedom in billing"

What do you like best?

I worked with OPENACCOUNTS, SAGE, FF billing feels more like this really awesome app with more flexibilities in billing clients and creating products.

What do you dislike?

To be hones, here is a question can FF really work in kinds of industry, across the board. Uploading data and synching with other softwares, requires a lot more validation then i expected.

What business problems are you solving with the product? What benefits have you realized?

Well i definitely love the option to control the billing from home.

FinancialForce review by Administrator
Administrator
Validated Reviewer
Review Source

"love the details"

What do you like best?

billing goes to the correct person at or client based on roles identified in SalesForce.

What do you dislike?

So much information available, it can get confusing where to look for what I want.

Recommendations to others considering the product

We have been using SalesForce for a few years. The addition of the Financial Force Billing module has created more timely billings which is good for the client as well as our cash flow.

What business problems are you solving with the product? What benefits have you realized?

more timely issuance of recurring invoices.

FinancialForce review by Elena A.
Elena A.
Validated Reviewer
Review Source

"FF Billing"

What do you like best?

Good reporting, more flexible reports, quick

What do you dislike?

Nothing, all works pretty well at our workplace

What business problems are you solving with the product? What benefits have you realized?

Quick and easy reports, easy to download

FinancialForce review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"FinancialForce Billing"

What do you like best?

We have always had a need to handle our many different billing types. FinancialForce Billing makes that happen.

What do you dislike?

I have not yet found any issues with FinancialForce Billing. I know that if I do, then FF will help to resolve them.

What business problems are you solving with the product? What benefits have you realized?

We have always had a need to handle our many different billing types. FinancialForce Billing makes that happen.

FinancialForce review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Powerful yet complicated "

What do you like best?

Our company uses Financial Force for almost everything. It's a great product that has powerful tools to help automate and track billing/staffing.

What do you dislike?

There's no standard forecasting and the numbers can get jumbled in the background.

Recommendations to others considering the product

FORECASTING

What business problems are you solving with the product? What benefits have you realized?

We use FF for financing and staffing

FinancialForce review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Review Source

"COO of a company that uses Financial Force"

What do you like best?

Integration is quite simple with our salesforce and netsuite systems

What do you dislike?

Overprice and a bit expensive to implement

Recommendations to others considering the product

Overall a great product, Make sure you get the planning right and select the right partner

What business problems are you solving with the product? What benefits have you realized?

Accuracy of quote to cash process

FinancialForce review by Executive Sponsor in Financial Services
Executive Sponsor in Financial Services
Validated Reviewer
Review Source

"Real time information for quality decision making "

What do you like best?

Flexibility in processing billing, automated billing process, sales force integration, Reporting capabilities

What do you dislike?

manual process for uploading the accounting transactions into Lawson General Ledger syatem

What business problems are you solving with the product? What benefits have you realized?

Outstanding Receivable is available instantly at any given point and time

FinancialForce review by Administrator in Information Services
Administrator in Information Services
Validated Reviewer
Review Source

"Billing "

What do you like best?

Scheduled billing and links to SF add richer data to report

What do you dislike?

Tax mapping tables when dealing with multiple tax regimes

Recommendations to others considering the product

Understand products and billing cycles

What business problems are you solving with the product? What benefits have you realized?

Billing for complex transactions and recurring billing

FinancialForce review by Administrator in Information Services
Administrator in Information Services
Validated Reviewer
Review Source

"Billing"

What do you like best?

Integrates with sales force, adaptable to business processes

What do you dislike?

Hard to customise in house, requires ff support

What business problems are you solving with the product? What benefits have you realized?

Automating the invoicing process

FinancialForce review by User in Events Services
User in Events Services
Validated Reviewer
Review Source

"Flexible"

What do you like best?

Good seamless integration with opportunities

What do you dislike?

Editing template can be a bit cumbersome

What business problems are you solving with the product? What benefits have you realized?

Automated billing from Cvent and from Opportunities

FinancialForce review by Consultant in Information Services
Consultant in Information Services
Validated Reviewer
Review Source

"Billing"

What do you like best?

Billing invoices credit notes cash entries

What do you dislike?

Customisation takes a long time to do ..

What business problems are you solving with the product? What benefits have you realized?

Billing

FinancialForce review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Good cloud based system"

What do you like best?

Good if integrated with other products.

What do you dislike?

Nothing really to dislike. Just needs fast internet.

What business problems are you solving with the product? What benefits have you realized?

Integation

Kate from G2 Crowd

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