What do you like best?
Its excellence in finding hidden emails - finds ones that similar services can't!
What do you dislike?
Chrome extension needs UX improvements - but I overlook because the information is so reliable. The main issue with it is having to log in every single time you want to search. I hear they're working on improvements for the extension.
Recommendations to others considering the product
This product is definitely worth a go. The team is making updates all the time, and they're willing to listen to suggestions. If you have any issues, definitely reach out and they'll do whatever they can to help
What business problems are you solving with the product? What benefits have you realized?
It's my job to contact all kinds of people in the media and get their feedback, but that's hard to do when they won't respond to social messages and their email isn't out in the open. FTE saves me and my team a lot of time searching for emails and gives us more time to talk to the people we're reaching out to.