Firm Central
Firm Central simplifies your workday by providing a single online location to access a wealth of features designed to make it even more efficient to manage your law firm and perform client work.
Firm Central Reviews
"Great integration and management"
What do you like best?
I really appreciated the integration with Outlook in regard to the calendar and emails. Super useful, and can keep a running tally of what is going on in the file, and saving the pertinent documents.
What do you dislike?
The integration of Outlook email and calendar system is for Windows users only. When the firm switched to Mac, that integration was lost, and the development team was not able to create that integration for over a year or more.
Recommendations to others considering the product
I would highly recommend it, if only for the fact of Outlook integration and the cloud-based structure for ease of use.
What business problems are you solving with the product? What benefits have you realized?
This was used as a case management program for the small firm I worked for, and was very useful for that purpose. I loved the cloud-based data saving, so you could potentially access this network from home or during trial..
"I thoroughly enjoy Firm Central"
What do you like best?
I liked the easily organized layout of the website. You can search easily for names of clients and specific documents that you are looking for. This makes it easier to locate the document rather than having to consult the physical file.
What do you dislike?
Some documents are difficult to search based on their name. For instance, if you are looking for a Motion for Summary Judgment in general to consult as a template, you may have to know the client's name or file name specifically in order to find what you are looking for. For law firms, it would be nice to have an option to "categorize" the type of document you are uploading to a file.
What business problems are you solving with the product? What benefits have you realized?
It allows access to client files by everyone working on them without having to consult the paper file. This is more organized and efficient.
"New to Firm Central"
What do you like best?
I like that all of the programs are together and easy to find. The virtual portal is very useful for clients.
What do you dislike?
Because the programs are all centrally connected, when one program crashes, sometimes they all freeze.
Recommendations to others considering the product
I recommend because the tech support is great.
What business problems are you solving with the product? What benefits have you realized?
The virtual online portal makes online file sharing interactions easy.
"Its ok..."
What do you like best?
The amount of infomation taken for the client
What do you dislike?
Majority of it. Too many actions for one simple function
Recommendations to others considering the product
N/A it might work for others.
What business problems are you solving with the product? What benefits have you realized?
None, used it 3 times and it wa horrible.
"Could Be Better"
What do you like best?
It is convenient for syncing different softwares but that is about it.
What do you dislike?
Customer service could be better. I was constantly on hold
Recommendations to others considering the product
Youre better off with MyCase.
What business problems are you solving with the product? What benefits have you realized?
There hasn't really been much benefits, we stopped using this.
