What do you like best?
They cater to all levels of businesses and also suit various feature requirements - including PCI Compliance Solutions, Card on File.
What do you dislike?
For new merchants its sometimes not clear which is the best way to contact support.
Recommendations to others considering the product
First Data is a hassle free Payment Solution Provider that carters to most business needs. Their PCI compliant solutions allow small business to go online safely. They have a very knowledgable team working behind - though sometimes, you will need to know the right way to get to them. Yes, it is a bit on the pricey side and there is a bit of paper work to be done to get signed up but, it is worth it for the smooth service that you will get for years. We have been using their services for almost a decade now and have also integrated their solutions into various eCommerce platforms. The best part is that they are constantly upgrading their systems and solutions.
What business problems are you solving with the product? What benefits have you realized?
We have used First Data to support customer requirements such as capture payments on shipment, card on file, partial payments.