Fiserv

4.3
(10)

Fiserv is a global leader in financial services technology solutions that help clients to move and manage money with ease, speed and convenience.

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Fiserv Reviews

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Showing 10 Fiserv reviews
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Fiserv review by Brad W.
Brad W.
Validated Reviewer
Review Source

"An all-in-one company for Financial Institutions, with some caveats "

What do you like best?

They are a very large company so they have the resources to develop new products and solutions that help solve problems our institution faces. The fact they offer almost every single thing a financial institution would need for their core business allows you to save quite a bit of money by bundling everything together.

What do you dislike?

Fiserv has several different platforms they call "cores" this can fragment their customer base. For example we are using a core system that is not quite as robust as those banks using a different core system. Fiserv also has a tendency to nickel and dime you for everything. They like to charge installation fees for every product they offer as well as charge you a recurring monthly fee for every individual module. We've also experienced issues with them keeping their circuits up and issues with their hosted software staying up and running efficiently.

Recommendations to others considering the product

Make sure you evaluate which core would work best for you.

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Fiserv review by Sagar A.
Sagar A.
Validated Reviewer
Review Source

"Conversion Timeline Requires Commitment From Customer And Vendor To Ensure Success!"

What do you like best?

I like that we don't feel like we had to go with a product that is suited towards a large institution, given our size and client-base.

What do you dislike?

I dislike that we would need to pay for access to the more modern API, which is referred to as their Enterprise Service Framework.

What Financial Consulting solution do you use?

Thanks for letting us know!
Fiserv review by Bethany  A.
Bethany A.
Validated Reviewer
Review Source

"Fiserv Review"

What do you like best?

I've had the best experiences with the customer service technicians who help install software for our clients

What do you dislike?

The Access Manager module is a little bit outdated but we are moving into the Commercial Center module. The initial training was very promising.

Recommendations to others considering the product

n/a

Fiserv review by G2 Crowd User in Government Administration
G2 Crowd User in Government Administration
Validated Reviewer
Review Source

"Fiserv baking software review"

What do you like best?

It is highly convient and efficient. All of the options and services you need are on the front screen, you do not have to go into multiple options just to finish a transaction, and it is very user friendly.

What do you dislike?

It needs a little update on how to get into the user's accounts, which is a few steps more than it should be.

Fiserv review by G2 Crowd User
G2 Crowd User
Validated Reviewer
Review Source

"FIserv review "

What do you like best?

I like the account screen to the left that reminds you of the info and how you can’t load a bankruptcy unless all the proper information is filled in

What do you dislike?

The soft keys sometimes don’t have enough options

Fiserv review by G2 Crowd User in Financial Services
G2 Crowd User in Financial Services
Validated Reviewer
Review Source

"Fiserv"

What do you like best?

Once you learn, it is used friendly and has a ton of info.

What do you dislike?

It has so many avenues it can be overwhelming if you're not familiar with the program.

Recommendations to others considering the product

For large amounts of info this is a great program.

Fiserv review by G2 Crowd User in Banking
G2 Crowd User in Banking
Validated Reviewer
Review Source

"Fiserv review"

What do you like best?

Very user friendly, it does exactly what you need it to do when you need it to.

What do you dislike?

That a user can only sign in to the program from one terminal at a time.

Fiserv review by G2 Crowd User in Management Consulting
G2 Crowd User in Management Consulting
Validated Reviewer
Review Source

"Helpful often innovative"

What do you like best?

Tax plannning and pricing. Good employee knowledge

What do you dislike?

Very little to dislike but consistency is not perfect

Recommendations to others considering the product

Know the competition and check who is working with you for comfort

Fiserv review by G2 Crowd User in Financial Services
G2 Crowd User in Financial Services
Validated Reviewer
Review Source

"Very reliable"

What do you like best?

I like the navigation, it's not too hard to learn and not too hard to do

What do you dislike?

When they do updates and sometimes you have to relearn everything

Fiserv review by G2 Crowd User
G2 Crowd User
Validated Reviewer
Review Source

"FISERV is helpful"

What do you like best?

using your keyboard to navigate through screens

What do you dislike?

very old looking UI that can be difficult to navigate sometimes.

Recommendations to others considering the product

update the UI

Kate from G2 Crowd

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* We monitor all Fiserv reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.