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Fishbowl Inventory

3.2
(43)

Fishbowl is a solution for QuickBooks users looking for manufacturing and warehouse management software.

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Fishbowl Inventory review by Nicholas L.
Nicholas L.
Validated Reviewer
Verified Current User
Review Source

"Best tool to manage your warehouse "

What do you like best?

The way I can control almost every aspect of the warehouse from one place. Easy access to data for better forecasting in the future. better and more efficient way to purchase, store and sell stock. Better use of time and better work flow for warehouse workers. Easy way to track your current orders, packed orders and whats shipping.

What do you dislike?

hard to customize reports, some issues with the Canadian version due to taxes and connectivity with other software like Quickbooks. The design is a bit rough,.

Recommendations to others considering the product

Be sure that the system is compatible with all your other software like quickbooks. Make sure to talk with your account manager in order to set up your custom reports from the beginning. Do not purchase the whole Bar code system if you are nor completely sure that you need it.

What business problems are you solving with the product? What benefits have you realized?

Better use of time, human resources and tracking every item going in and out of the warehouse. Many benefits including data capture which is the most important thing in order to forecast and never loose track of your goals.

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Fishbowl Inventory review by Jason F.
Jason F.
Validated Reviewer
Verified Current User
Review Source

"INVENTORY MANAGEMENT ON STEROIDS! make sure to get the onsite training and implementation package."

What do you like best?

The implementer that worked with me did a great job and we got a very personalized experience and a lot of up front training and support. They took care of all the hangups you're going to have when you implement new software to every employee at the company.

UPDATE:

We've been using Fishbowl for about 2 years now and we've been more happy then ever. We've moved a lot of our business online and we've been very happy with our integration with both our shopping cart, and shipping through shipstation. On another note, they've since moved to a new database system and it's much smoother and faster. But more important than anything else is the fact that they've decreased their support teams response time significantly. I almost always get through to the support team the same day with someone who is ACTUALLY an expert in the software. It's such a breath of fresh air to get support from someone who actually knows the software instead of someone in some other building who seems to have a list of canned responses to the questions I ask.

What do you dislike?

If you want to split hairs this is a box type software and if you want to customize things in the UI there really isn't an option.

Recommendations to others considering the product

Make sure to get at least an on-site training, and preferably an implementation package. They will even migrate your data for you if needed.

What business problems are you solving with the product? What benefits have you realized?

Solved all of my manufacturing tracking problems including tracking serial numbers and warranty expiration, and serial number tracking throughout my manufacture process. The barcode generation system and scanning options has really optimized the speed by which we find SOs and get product picking and shipping done.

What Inventory Control solution do you use?

Thanks for letting us know!
Fishbowl Inventory review by Stephanie C.
Stephanie C.
Validated Reviewer
Verified Current User
Review Source

"Fishbowl is a great product for a small to mid-sized company using Quickbooks "

What do you like best?

I like our implementation specialist, Anthony Mann, the best of all of the features of fishbowl. He has been amazing to work with. Extremely responsive, he has an amazing understanding of the product, he has gone above and beyond in helping us with both issues and just simple questions. Additionally the software is compatible with many platforms and if there isn't a native integration already available it is somewhat simple to have a new integration created. It is pretty user friendly, and anyone with moderate IT experience/interests will be able to set up the product. I implemented the system entirely on my own (I'm a CPA and have a decent understanding of IT and how systems communicate with each other.)

What do you dislike?

I think the reporting capabilities are limited. You are able to set up as many custom fields as you want that are specific to your business, but unless you get a custom report created or understand how to write in jasper files. The reporting in quickbooks is way more robust. This has been probably the biggest frustration.

Recommendations to others considering the product

Make sure you fully understand the implementation process and follow the set up steps in order. They all build on each other. I would also request that a test database is set up for you (this was done for us for free which I think is standard) so that you can test transactions without messing up your real inventory or sales channels. I made the mistake of not doing this and had to have fishbowl reverse a bunch of transactions for me. It was a nightmare, but totally my fault. Had I tested everything in a non-live version I could have avoided this headache. I also recommend purchasing the number of training hours they recommend based on your consultation. You will definitely need them, even if it isn't used for training, but help in implementing. It's worth it.

What business problems are you solving with the product? What benefits have you realized?

The biggest reason we implemented fishbowl is because we were trying to find a system that was user friendly enough that someone who was not an accountant could process orders from start to finish. Additionally we needed to be able to track our inventory more automatically. Quickbooks was too manual.

Fishbowl Inventory review by Sheldon Z.
Sheldon Z.
Validated Reviewer
Verified Current User
Review Source

"It feels "half baked""

What do you like best?

It allows us to more easily track what is being manufactured and to make work orders that can go through the factory with the product as it is being made. Sales order entry is pretty easy.

What do you dislike?

Things I hate about Fishbowl -

- Their tech support. When you're selling a product that someone is going to run their entire company with, you'd better have outstanding tech support. Not so with Fishbowl. Their chat support staff are next to useless unless one of their canned responses helps out. Don't count on them unless you have an easy problem that you could figure out on your own unless you had to. If you need remote assistance, the chat people can't help out there either. You'll need to call the phone support and wait your turn.

- You can't customize it. Our salesperson told us of all the super awesome features that Fishbowl would do. Once we started setting it up, we found out that most of them cost between $300 and $1000 extra to use. You can't even customize a report to your liking. You've got to pay them to do it.

- Shipping. Shipping is a giant pain in the a**. We bought their $1000 ShipExpress plugin to make it easier. Ha! Not so much. ShipExpress works fine if you're shipping a single package per order because it will only print one UPS label. If you're shipping more than one box, you've got to use the Fishbowl shipping option. Unless you're shipping UPS 3rd party or Internationally. Then you've got to use UPS Worldship. Sound confusing? It is.

- Finance. You're still stuck with Quickbooks as well. Now you've got to maintain and be good at running two programs.

- Their updates. Every time a new update comes out, be prepared to limp along for a few days because something is pretty well guaranteed not to work for a while.

- The server. Be ready to have to restart the server, kicking everyone out of Fishbowl every week or so. It seems to be the best way to fix access issues.

Recommendations to others considering the product

I'd say don't do it. Save your money until you can afford a proper ERP.

What business problems are you solving with the product? What benefits have you realized?

The learning curve is so steep and the support is so poor, we're basically doing things the same way we did with Quickbooks, just using Fishbowl.

Fishbowl Inventory review by Lisa S.
Lisa S.
Validated Reviewer
Verified Current User
Review Source

"It's almost a good program"

What do you like best?

It does keep track of inventory well, and it syncs with Quickbooks. Once it's synced with Quickbooks nothing can be changed or corrected, so that's a pain.

What do you dislike?

No one with Fishbowl seems to have any idea what a business does on a day to day basis, or what features would actually be helpful to someone who is selling the inventory Fishbowl is helping them keep track of. Being able to quickly and easily print a receipt is a tiny little detail that they evidently don't find important. It's a three-step process and it required a phone call to support to find where to go to find the option of printing it.

Recommendations to others considering the product

If you're looking at Fishbowl because it's compatible with Mac... spoiler alert--it's not.

Be prepared for a friendly, helpful support staff that's very familiar with how the program is coded and absolutely no idea of how a business works or the day to day requirements. For instance, the most recent upgrade made printing a paid invoice receipt a three-step process. It doesn't sound like a lot, but I have to print a receipt for every order and now EACH ONE takes three times as long.

Another for instance... it took THREE MONTHS and probably 80 hours on the phone with support for them to figure out how to make Fishbowl sync with Woocommerce, a feature that the program supposedly already had. I honestly felt like I was the only client they had and they were figuring out how the program worked as we went along.

What business problems are you solving with the product? What benefits have you realized?

It does keep track of my inventory, and it syncs with Woocommerce so inventory stays current as orders come in. One of the reasons I went with Fishbowl was because it advertised the ability to sync with Woocommerce. I guess that was just an aspirational thing though, because it took three months of never-ending support phone calls for them to figure out how to make it sync.

Fishbowl Inventory review by Gina R.
Gina R.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Independent Report Writer Consultant "

What do you like best?

When I was creating custom reports for Fishbowl I loved how easy it was to really customize the program for each company's individual needs.

What do you dislike?

At the time I disliked that you could not get snap shots of past inventory levels. The company I worked for was creating after market solutions that could be integrated with Fishbowl to make that a reality. Perhaps that function has become standardized now.

Recommendations to others considering the product

This is a great software product not just for the functionality currently available in the product, but because of all of the available add-ons through third party companies out there. Fishbowl can be turned into something completely custom for each company.

What business problems are you solving with the product? What benefits have you realized?

When I used Fishbowl I helped companies create a variety of solutions. I helped them structure their Manufacturing process. I helped streamline their shipping processes by creating fast printing label reports. Overall Fishbowl just gets every aspect of your business more organized.

Fishbowl Inventory review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Won't run, full of bugs, no refund provided"

What do you like best?

We couldn't find anything we liked because we were never able to get the software to run.

What do you dislike?

The product looks like it hasn't been updated since the 1990's. The sales pitch does not include the technical skills you need to get the product to work. Installing servers, remote desktops, etc. They have a 30 day return policy, however it took us that long to get things set up. At that time the product failed to even open. We had had enough, and requested a refund but were denied, even though we had not entered one piece of data into the software yet, and we were not able to get it to run. We then asked for a partial refund to compromise, and were denied again.

Recommendations to others considering the product

Unless you have an IT department willing to work with out dated software full of bugs, I'd stay away. We lost $10k because we were just outside the 30 day return window, because it took that long for us to get it set up, only to realize it was full of bugs and did not run properly. We had never even used the product or were able to get our data into it. The only upside is we will able to write off what we paid as an expense. Otherwise we just wasted $10k of our money. Don't make the same mistake

What business problems are you solving with the product? What benefits have you realized?

We haven't been able to use the product because it doesn't work, and they refuse to provide us with a refund. We are submitting a screen shot of our invoice to prove we are a customer, since we cannot even open the software right now to take a screen shot of the dashboard.

Fishbowl Inventory review by Ernest K.
Ernest K.
Validated Reviewer
Verified Current User
Review Source

"Excellent customer service "

What do you like best?

Fishbowl Inventory is a great software and it meets the majority of the operation needs for our Sales Division. However, the outstanding issue with any implementation of new/existing software workflow is the different skill set and knowledge towards the platform.

Having Zach perform a 2 days on-site training was an excellent idea. He was able to be here to answer various type of questions face-to-face along with a demonstration of the system, it helps the ease of onboarding all level of users.

What do you dislike?

The downside to an out-of-box software solution is the level of customization with the platform itself.

What business problems are you solving with the product? What benefits have you realized?

- Inventory and warehouse management

- Manufacturing process ( MO)

- Barcoding system

Fishbowl Inventory review by Administrator in Wholesale
Administrator in Wholesale
Validated Reviewer
Verified Current User
Review Source

"Used to be great, now filled with bugs and customer support is a joke"

What do you like best?

Its potential. Can be a great program, and used to be, but too many bugs in newer versions.

What do you dislike?

We experience daily glitches in the software, ever since they migrated to a mysql database. We use their mobile app to pick orders, which is great in theory. We experience problems with picks daily and have to call their tech support to remove the corrupt orders from the database. We give them feedback and thoughts on when and why these errors occur and they don't seem to care to address the problem. It's been nearly a year and nothing has been resolved. We've been loyal to them since 2014, but the quality of the software has gone down hill. Their support staff is seriously lacking as well, and is a cause of much frustration. If you stick to only using their client, you'll probably be fine. If you use their mobile app, which is an ADDITIONAL charge, mind you, you will probably face similar problems to what we are experiencing.

Recommendations to others considering the product

If you want to pick orders via mobile, do not use. They're mobile app cannot handle simple requirements. If you stay on a computer client only, you're probably fine.

What business problems are you solving with the product? What benefits have you realized?

Good inventory management in theory and the program is powerful, but for us, it is causing us so much headahche we've begun to look for alternate solutions. Software bugs are cause daily disruptions to our business.

Fishbowl Inventory review by Daria G.
Daria G.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Fishbowl is great for fitment for the auto industry"

What do you like best?

If you have a list of over 1,000 products, Fishbowl is great. It integrates well with accounting and fitment for auto/boat parts. It saves every customer's order which is very useful because we get repeat customers, however it may have been years since they last ordered a certain part. We can look up previous orders from them which aids in customers only ordering what they need and no more. That in turn keeps the customers happy and coming back.

What do you dislike?

its a little clunky to use, could definitely be a bit more user friendly. There is a bit of a learning curve and does take time to train new employees.

What business problems are you solving with the product? What benefits have you realized?

For the most part it keeps everything running smoothly from each e-commerce platform (cold fusion for website, Amazon and Ebay)

Fishbowl Inventory review by Jose M.
Jose M.
Validated Reviewer
Verified Current User
Review Source

"It is missing some essentials, but overall is good"

What do you like best?

The platform and the UI, it is easy to move through modules.

What do you dislike?

It does not accept payments to balance or payments to an account. Customers are only seen by their name and not by their account number. Customers cannot have same name, so you have to be creating differences between them like putting a number to them ( ex: John Doe 1, 2 ,3 ,4.....). Estimates run inside the balance when they shouldn't.

Recommendations to others considering the product

You will need to pay a lot of extras for it to work like you want to.

What business problems are you solving with the product? What benefits have you realized?

Wholesales, and inventory management

Fishbowl Inventory review by Laurie E.
Laurie E.
Validated Reviewer
Review Source

"Stay away from this product"

What do you like best?

This program might work for a company that is all in one location, but I have several remote employees - this did not serve my business needs as I had hoped.

What do you dislike?

Technical support was lacking in knowledge and not always available for scheduled training; delivery of barcode scanners was not timely, couldn't customize the way I wanted to. Took five months to get the system mostly running, then when I tried to return the product because I was tired of the aggravation, they told me I was out of the return policy period and I had to involve my lawyers. Not good customer service at all.

Recommendations to others considering the product

Stay on top of the 30 day return policy, if you have any doubts what so ever, CANCEL IMMEDIATELY. The management will try to make it difficult for you to make that decision within the 30 day period.

What business problems are you solving with the product? What benefits have you realized?

I wanted to be able to see my inventory in real time, QB's online cannot do that. No benefits from this product, just aggravation.

Fishbowl Inventory review by Bradley D.
Bradley D.
Validated Reviewer
Review Source

"Worst decision in my business history"

What do you like best?

It had a lot of advanced features, which, if set up and used correctly, could make a business more organized and proficient.

What do you dislike?

Fishbowl is a very misleading company that does not have the customers best interest in mind. The software layout is quite difficult to navigate and understand. It claims to integrate well with Quickbooks, but you will constantly find things which are not transferred. They give you a demo bike company system to start out with, but no instruction on how to start a fresh company or to connect it with quickbooks. We also came across a "bug" in their system which doubled our customers grand totals on sales orders & invoices. Customer service has unwilling to try and make things right. We attempted to get our money back after 45 days and are not being heard. Fishbowl does not care about their customers, after they are past their (hidden) 30 day return policy. Save yourself the stress & find another company.

Recommendations to others considering the product

I would not recommend switching to fishbowl with an established company. It may work better if starting from scratch, but I wouldn't risk the merge of data.

What business problems are you solving with the product? What benefits have you realized?

None, it only created more.

Fishbowl Inventory review by Mother Earth P.
Mother Earth P.
Validated Reviewer
Verified Current User
Review Source

"I greatly enjoy fishbowl"

What do you like best?

easy of use is a big one. so many different functions. easy to find items for inventory. reps are always kind and patient. it pretty much syncs with any applications.

What do you dislike?

for some reason it will duplicate (etc) items on a sales order that is pulled over from our website. it logs off a lot. would be nicer if i could just stay logged in all day without having to re-sign in.

What business problems are you solving with the product? What benefits have you realized?

keeping track of all our inventory, what goes in and out, customer information, etc. // it's easily adjustable with forms, searches, custom reports, labels, etc.

Fishbowl Inventory review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Good Addition to QuickBooks"

What do you like best?

I used a license from one of my manufacturing clients. FIshbowl made it easy to find information for transactions that were flagged in QuickBooks for my review. This application seemed to integrate very well and was fairly simple for a new user in myself.

What do you dislike?

Pulling some reports was a bit slow and exporting of data to Excel was not in a very useful format (it required some cleaning up for my purposes).

Recommendations to others considering the product

Customer support is excellent. Jason help with an issue (pulling a report) for me on a very quick turnaround.

What business problems are you solving with the product? What benefits have you realized?

I used it to pull information for an audit, but I can see that this could help a growing business to manage incoming inventory and where that inventory is eventually used for a product ultimately sold.

Fishbowl Inventory review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Excellent for standardized assembly and manufacturing"

What do you like best?

Modules are fantastic. Great for inventory management. Accountants will love it. Great for managing POs and adding landing costs. Manufacturing module and BOM is great. Simple and intuitive yet very comprehensive.

What do you dislike?

We had a custom manufacturing shop and Fishbowl did not seem to be the best setup for this. Better fit for assembly of components or standardize manufacturing. Did not support multiple currencies. Some challenges at times with Quickbooks integration.

Recommendations to others considering the product

This is a fantastic product that if you and your team commit to it will meet your needs for inventory management including maintaining minimum inventory levels, auto POs. Manufacturing and BOM is a breeze especially if you are assembling stocked components or have standard BOMs. Easily create sales orders (nothing flashy) but gets the job done. Lastly, the exports are really great and allow the user to analyze data outside the software.

What business problems are you solving with the product? What benefits have you realized?

Inventory and manufacturing process management

Fishbowl Inventory review by User in Aviation & Aerospace
User in Aviation & Aerospace
Validated Reviewer
Verified Current User
Review Source

"Easy to use. User friendly. Not ideal for big businesses."

What do you like best?

Simple to navigate, user friendly, easy layout, quick to fix any user errors. Also, to place a RFQ/Bid Request into a PO, all you have to do is "Issue" the order! This is much more simple than previous quote to purchase order processes than I've dealt with on other systems. It is also one-click to un-issue a order as well.

What do you dislike?

Basic reports that most companies would utilize such as "Vendor Open Orders, Reorder Report, Receiving History, and Purchase Order Summary" all have to be customized and are not standard reporting features. Another burdening issue is that the reports do not export cleanly into Excel, or at all for that matter. Last, the program is very slow for me and will sometimes glitch. I am sure there is Fishbowl support that can fix they difficulties but it is interesting to me that they are even issues to begin with.

Recommendations to others considering the product

Make sure to utilize any support they have to offer.

What business problems are you solving with the product? What benefits have you realized?

Fishbowl has the basic modules for manufacturing companies: Materials, Sales, Purchasing, Manufacturing, Accounting, and Set Up.

Fishbowl Inventory review by Administrator
Administrator
Validated Reviewer
Review Source

"Fishbowl is a step up!"

What do you like best?

We added Fishbowl to our Quickbooks and it has been a huge improvement. It lets you do so many things that you could not previously with only Quickbooks. It is super simple to use and the implementation has been easy. Anthony, our rep has been extremely helpful and very patient! He answers emails very quickly and is always willing to schedule time to meet to go over specific issues and questions. We are fairly new to Fishbowl but happy so far!

What do you dislike?

Unfortunately some of the reporting capabilities are limited in that you cannot customize them yourself. It does not allow you to add or delete columns/data. In order to do so, you have to request a quote, wait for a response and then pay for a custom report.

What business problems are you solving with the product? What benefits have you realized?

Fishbowl is helping us track our inventory better and allowing for more accurate job costing.

Fishbowl Inventory review by Robert A.
Robert A.
Validated Reviewer
Verified Current User
Review Source

"Fishbowl changed our business"

What do you like best?

Fishbowl is easy to use and set up. Love the visual aids in identifying item status.

What do you dislike?

Nothing really comes to mind. If I had to include something would say import and export functions could use some improvement

Recommendations to others considering the product

Great product!! Don't hesitate.

What business problems are you solving with the product? What benefits have you realized?

Inventory management was a big problem for us at a component and finished goods level. Fishbowl has solved the problem for us

Fishbowl Inventory review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy to use and navagate between things needed"

What do you like best?

I like being able to fine a PO and receive it then go to a sales order and confirm for billing. Also look up a part number in our inventory and see history of sales, how many on hand.

What do you dislike?

Sometimes the systems gets confused if you have different discounts for the same part sold to different customers, or different discounts to the same customer that come from different vendors. i.e.. impco carb parts 10% off , oil filters 20% off.

What business problems are you solving with the product? What benefits have you realized?

It helps us to keep track of things sold and things returned in our inventory and history of sales. in the parts dept.

Fishbowl Inventory review by Pedro G.
Pedro G.
Validated Reviewer
Review Source

"Great Warehouse Tool"

What do you like best?

The ability to manage, move, and transfer inventory throughout your warehouse with a few key strokes on your handheld... Also having Anthony as our key contact in helping us learn Fishbowl.

What do you dislike?

I would have to say my only real dislike would be the inability to correct an order once it’s process and fulfilled.

What business problems are you solving with the product? What benefits have you realized?

The ability to manage and track our inventory when orders are being picked as well as track inventory when orders are picked over/short.

Fishbowl Inventory review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Verified Current User
Review Source

"Gets the job done with bad UI, terrible (nonexistent) support, thousands in hidden residual fees. "

What do you like best?

Quickbooks integration is OK. Could use more flexibility in product/service/class account mapping but overall it does the job. The software works pretty well about 98% of the time.

What do you dislike?

Software is sometimes slow and buggy. Support has no direct phone numbers, no way to get a hold of anyone except email, which they take weeks to answer, if they even answer. Support will literally never answer the phone, so you have to call sales who also often don't answer the phone. If they don't know how to answer your question they'll just ignore it forever. Fishbowl Go is absolutely useless if youre picking high volume as it doesn't work for group picking, so forget about paperless. No support for barcode scanning pick items for verification (the solution they do claim to offer is laughable). Broken, useless plugins that they will fight tooth and nail to refund even though they use blatant false advertising and gimmicky, slimey sales tactics to sell in the first place. The price per additional user is astronomical, and so are the yearly update fees.

What business problems are you solving with the product? What benefits have you realized?

Fishbowl itself does an ok job as a softwrae. It will improve your workflow and efficiency if you're coming from using quickbooks.

Fishbowl Inventory review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"The experience has been fabulous from sales to implementation"

What do you like best?

Good Training. The special reports folks are top notch. Knowledgeable staff.

What do you dislike?

No direct lines for support. Sometimes you can wait a day or so for an answer and want a live body. Also It takes a long time to convert the data from the old system to Fishbowl.

Recommendations to others considering the product

Pay the money to have Fishbowl come to convert your data. We didn't it it took a long time.

What business problems are you solving with the product? What benefits have you realized?

Its going to save us a ton of man hours and give us better tracking capabilities.

Fishbowl Inventory review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"FIshbowl Inventory Review"

What do you like best?

The overall interface of fishbowl is extremely easy to interact with and navigate.

What do you dislike?

I do not like how slow Fishbowl can be as it does not work on the cloud. As a user I am unsure if this can be done or not, however I would appreciate it if zip codes auto-populated towns/city/state.

Recommendations to others considering the product

Great service as you buy it once per user then only pay annual service fees. It can operate a bit slow, but works fine.

What business problems are you solving with the product? What benefits have you realized?

Right now we are working on potentially using the barcode feature that Fishbowl offers. Most of our products that we sell (excluding some) are already equipped with barcodes, so now it is about implementing it into our daily utilization.

Fishbowl Inventory review by Victoria B.
Victoria B.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great for smaller businesses or those just starting!"

What do you like best?

User interface is very visually guided allowing for easy location of functions.

What do you dislike?

Some features are hidden or hard to undo.

What business problems are you solving with the product? What benefits have you realized?

It was used to track the product he had going in and out of the warehouses as well as between the two. It greatly increases our knowledge of our stock and allowed us to better predict when new stock was needed or when to put stock orders on hold.

Fishbowl Inventory review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great application for our needs"

What do you like best?

Fishbowl is a powerful tool for inventory control, purchasing and sales order management. The implementation and training we received from the Fishbowl team was second to none.

What do you dislike?

There are still some applications that still need work such as backordering of sales orders and fulfillment date issues with invoicing.

What business problems are you solving with the product? What benefits have you realized?

Inventory control and billing. We have a complicated process that Fishbowl will help tremendously keeping track of the multiple parts associated with our process.

Fishbowl Inventory review by Janvir A.
Janvir A.
Validated Reviewer
Review Source

"Fishbowl Inventory Review"

What do you like best?

It is a users friendly software and compatible with many platforms

What do you dislike?

The reporting capabilities are limited so if you are not familiar with its process you need to know the set up process steps in order .

What business problems are you solving with the product? What benefits have you realized?

We need an easy to operate inventory system and when we came up with Fishbowl,it was a big help for user to process orders from start to finish

Fishbowl Inventory review by R. Emil S.
R. Emil S.
Validated Reviewer
Review Source

"impressive software and support staff"

What do you like best?

the software is excellent, easy to use, intuitive and flexible. the support staff is better.

What do you dislike?

i don't like spinach. i also don't like smog or noise pollution.

Recommendations to others considering the product

get it. yesterday.

What business problems are you solving with the product? What benefits have you realized?

previous inventory management system was archaic, difficult to use, unsupported and undocumented....this is the polar opposite of all of that....could not be easier or better documented and the training is excellent.

Fishbowl Inventory review by Carrie H.
Carrie H.
Validated Reviewer
Review Source

"Fishbowl Inventory "

What do you like best?

I like how easy it is to keep track of our ordering your multiple facilities. Jlthe imports through excel make it so easy and seamless to get the information to our staff and ordered and keep tracking of everything.

What do you dislike?

I wish more links were click able to other areas of the software.

What business problems are you solving with the product? What benefits have you realized?

Ordering quickly through multiple facilities digitally.

Fishbowl Inventory review by User in Biotechnology
User in Biotechnology
Validated Reviewer
Verified Current User
Review Source

"User friendly software"

What do you like best?

The menu set-up is pretty straightforward and easy to figure out without having to look for instructions. I also like that you can move columns around and personalize the data configuration.

What do you dislike?

Nothing yet honestly, it works for what I need it to do and nothing about it really stands out as being annoying in any way.

What business problems are you solving with the product? What benefits have you realized?

It gives us the benefit of being able to forecast and plan for production.

Fishbowl Inventory review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"Good Program, But It Requires Tremendous Care and Feeding"

What do you like best?

It is easy to implement, relatively easy to maintain and users do not have a terribly hard time learning it. It has done a decent job managing MO to shipping.

What do you dislike?

Jobs like exporting to Quickbooks Enterprise are part and parcel of using Fishbowl. The problem is that those jobs often die in the middle, leaving the job engine in a hung state. That stops any and all subsequent jobs as the error checking within Fishbowl is apparently non-existent.

The jobs cannot be terminated from within Fishbowl and it's logging is poor. The best way to actually see what the program is doing is to tail its output log and hope you can glean clues about problems from it.

Fishbowl uses the Firebord database system, and other DB choices for larger installations (Oracle, Microsoft) are not available. While Firebird is a decent DB, it has nowhere near the flexibility and power of its larger competition. Going back to the jobs problem mentioned above, many of these could be run on the database server by the DB itself, but that is not an option with Fishbowl. That means that FB is a program that will struggle to keep up with growing businesses.

Recommendations to others considering the product

Implementation is key, make sure that you have a good database programmer and administrator on hand. It will require intense care and feeding.

What business problems are you solving with the product? What benefits have you realized?

ERP -- inventory management, manufacturing and fulfillment. Fishbowl was a major improvement over the incumbent it replaced.

Fishbowl Inventory review by Jean Luc D.
Jean Luc D.
Validated Reviewer
Review Source

"great customer service"

What do you like best?

Every body is very responsive helpful and for some one Technically challenge I feel very comfortable contacting the support team

What do you dislike?

At this time nothing in particular

set up of unit of measure can be difficult

What business problems are you solving with the product? What benefits have you realized?

Inventory accuracy and better understanding of the system.

Instead of trying to figure things out call support

Fishbowl Inventory review by vindi s.
vindi s.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"great to use, simplies our ordering process from manual to online"

What do you like best?

not having to manually enter product orders for retailers.

What do you dislike?

minimal support or you have to pay for it after spendng thousands of dollars

Recommendations to others considering the product

efficicient and easy for organization and inventory control

What business problems are you solving with the product? What benefits have you realized?

renewal happens after we paid 15,000 it should have been included

Fishbowl Inventory review by Administrator in Logistics and Supply Chain
Administrator in Logistics and Supply Chain
Validated Reviewer
Review Source

"The Cons outweigh the Pros"

What do you like best?

The ability to see every move of every user to find and solve possible inventory issues

What do you dislike?

Where do I start...

Software is very basic and not pliable

Needed to create custom reports for everything

Cost of creating custom reports

Recommendations to others considering the product

Be ready to spend hours implementing and getting it to fit you company. Its not easy to do but after many hours you can get it to work.

Also be ready to spend extra afterwards.

What business problems are you solving with the product? What benefits have you realized?

Inventory Tracking was consistent

Fishbowl Inventory review by Emily P.
Emily P.
Validated Reviewer
Review Source

"Easy to use!"

What do you like best?

Easy to use reports, wide range of capability

What do you dislike?

Difficult to customize, somewhat clunky. Had to pay developer each time we needed a customized report. Isn't cloud based, so can only remote access via VPN.

What business problems are you solving with the product? What benefits have you realized?

Easy to gather data and compile metrics

Fishbowl Inventory review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great training"

What do you like best?

Once you start using it, the flow of data is fairly straightforward.

What do you dislike?

Some logical gaps in how data is mapped between modules.

Recommendations to others considering the product

Make sure that you get connected with a great trainer. Sabrina Jones, our trainer, is great to work with!

What business problems are you solving with the product? What benefits have you realized?

More confidence in our inventory levels.

Fishbowl Inventory review by User in Industrial Automation
User in Industrial Automation
Validated Reviewer
Verified Current User
Review Source

"Better the more you learn"

What do you like best?

Fishbowl is a nice program. Easy to create PO's and sales orders and makes receiving quick.

What do you dislike?

The learning curve on FB is steep but once you understand is is easier.

What business problems are you solving with the product? What benefits have you realized?

Tracking stock items and project related PO's and receiving.

Fishbowl Inventory review by Darrel R. L.
Darrel R. L.
Validated Reviewer
Review Source

"Customer of Fishbowl"

What do you like best?

Personal service, IT support works great with our company and our clients.

What do you dislike?

All is well not much to dislike. Great Company to work with.

What business problems are you solving with the product? What benefits have you realized?

As a 3PL integration with our clients is the key to success for keeping existing clients and gaining new clients.

Fishbowl Inventory review by User
User
Validated Reviewer
Verified Current User
Review Source

"FishBowl Overview and Review of current process"

What do you like best?

Christiana was able to jump into our data, review the current state, ask some clarifying questions and immediately start offering some potential solutions.

What do you dislike?

Due to to scheduling conflicts there was a delay from one meeting to the next.

What business problems are you solving with the product? What benefits have you realized?

PO tracking, inventory management.

Fishbowl Inventory review by Jennifer A.
Jennifer A.
Validated Reviewer
Review Source

"Lengthy process and limited functions"

What do you like best?

That you can quickly scan your inventory into the system for easy logging and book-keeping.

What do you dislike?

That we are not able to utilize all the function capabilities of this software.

Recommendations to others considering the product

You will need to purchase items like the scanner and such separately in order to utilize more faucets of the software.

What business problems are you solving with the product? What benefits have you realized?

Accounting for each roll of TP, markers, and other office supplies. We have been able to track to with section of the department has been using the most of the supplies and helps us give a detailed list of supplies used and expenses for our grants.

Fishbowl Inventory review by Administrator
Administrator
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"LOVE FISHBOWL software, but their team is even BETTER! "

What do you like best?

I am writing this review because I am a VERY pleased Fishbowl Customer. I implemented the system 1 year ago and the team at Fishbowl is top with helping you from the implementation to the support after. Fishbowl has streamlined our operations and I can't say enough good things about the software and it's team behind it!

What do you dislike?

I wish it was more compatible with a MAC.

What business problems are you solving with the product? What benefits have you realized?

Streamlining operations + accounting

Fishbowl Inventory review by User in Wholesale
User in Wholesale
Validated Reviewer
Verified Current User
Review Source

"Fishbowl inventory for a small business"

What do you like best?

Good features for inventory management that is usually reserved for more expensive erp systems

What do you dislike?

Crashes alot and unstable. Freezes alot .

Recommendations to others considering the product

Look for a better erp system unless if small business and can't afford anything better

What business problems are you solving with the product? What benefits have you realized?

Using to do purchasing for our company

Fishbowl Inventory review by User
User
Validated Reviewer
Review Source

"Powerful tool with a moderate learning curve"

What do you like best?

The tool gives us the capability for managing our inventory more effectively

What do you dislike?

Better reporting. The data needs to be more accessible and easy to access to generate useful reports

Recommendations to others considering the product

Patience. There is a learning curve. But the support is good.

What business problems are you solving with the product? What benefits have you realized?

Problems with running out of key inventory. Fewer shortages of product

Fishbowl Inventory review by Administrator in Public Safety
Administrator in Public Safety
Validated Reviewer
Review Source

"Worst software experience ever"

What do you like best?

I struggle to find a good answer to this question.

What do you dislike?

The absolute rigidity of the software to correct mistakes.

The difficulty of simple processes

very difficult to make wide scale changes

you MUST BE an Excel wizard to use fishbowl

Recommendations to others considering the product

Look somewhere else.

What business problems are you solving with the product? What benefits have you realized?

Accounting integration with quickbooks.

Fishbowl Inventory review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"FBI"

What do you like best?

good way to manage and visualize inventory. Used for multiple products across many different platforms and locations.

What do you dislike?

I had no issues with this product. It has worked well thus far and I enjoy the product.

Recommendations to others considering the product

Make sure to pay attention during on-boarding process. Allow multiple members of team to learn on-boarding.

What business problems are you solving with the product? What benefits have you realized?

Inventory management, product stock, organization

Fishbowl Inventory review by Administrator
Administrator
Validated Reviewer
Review Source

"Support People"

What do you like best?

FhishBowl support people are *Johnny on the spot*!! Just wonderful people to work with!! Resolved the issue fast! Nuff said.

What do you dislike?

Software has a few bugs. Support has always addressed them when found.

What business problems are you solving with the product? What benefits have you realized?

Inventory control and shipping integration.

Fishbowl Inventory review by Administrator in Wholesale
Administrator in Wholesale
Validated Reviewer
Verified Current User
Review Source

"Don't make my mistake. Choose another software"

What do you like best?

Convenient user interface .

Decent price

What do you dislike?

Poorly designed E Commerce integration (eBay, Shopify, Amazon etc). Doesn't increase productivity at all

Badly implemented multi currency. Headache to use .

Cannot track inventory movement history.

Recommendations to others considering the product

Stay away from this software

What business problems are you solving with the product? What benefits have you realized?

Inventory management

little benefits

Fishbowl Inventory review by User in Venture Capital & Private Equity
User in Venture Capital & Private Equity
Validated Reviewer
Review Source

"Okay, but not adequate for growing manufacturing organization"

What do you like best?

allows you to automate and templatize inventory management

What do you dislike?

Integration with quickbooks is half baked

What business problems are you solving with the product? What benefits have you realized?

Accurate inventory management

Kate from G2 Crowd

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* We monitor all Fishbowl Inventory reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.