Flowroute

4.8
(2 reviews)

Virtual carrier providing VoIP service & SIP trunking for businesses & enterprises.

Work for Flowroute?

Learning about Flowroute?

We can help you find the solution that fits you best.

Flowroute Reviews

Chat with a G2 Advisor
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 2 Flowroute reviews
LinkedIn Connections
Flowroute review by David H.
David H.
Validated Reviewer
Verified Current User
Review Source

"These folks are awesome!"

What do you like best?

1. Ease of administration: obtaining, porting, and provisioning phone numbers, Caller Name, E911 settings, call routing options, etc are all very easy and quick to take care of from the website in real time with (usually) no additional communications needed

2. If it's needed, support is best in the industry (this reviewer has been evaluating and reselling VoIP products for 10 years)

3. Service does not go down

4. Support for a huge variety of IP platforms

5. Low cost!

What do you dislike?

- although Call Detail Records can be obtained easily and downloaded in CSV format after a short delay, automated/scheduled reporting would be an improvement

Recommendations to others considering the product

Flowroute is focused on innovation in the telecom space. For example, they now provide APIs that allow you to provide SMS text services over SIP. They also have high emphasis on quality of their support team.

Can't think of any caveats!

What business problems are you solving with the product? What benefits have you realized?

We provide comprehensive IT and voice solutions for small offices, generally less than 25 users. After having worked with a handful of other SIP trunking providers to deliver reliable, high quality voice services to our end user customers, Flowroute is the only company we've worked with that seems truly interested in finding creative solutions that address your particular needs and situation.

Sign in to G2 Crowd to see what your connections have to say about Flowroute
Flowroute review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Cost-effective option"

What do you like best?

Flowroute balances reasonable cost with a full suite of features.

What do you dislike?

Learning how to use Flowroute for the first time can be difficult.

What business problems are you solving with the product? What benefits have you realized?

Flowrote is being used to provide a VoIP phone system for our organization.

What Other Customer Service solution do you use?

Thanks for letting us know!

There are not enough reviews of Flowroute for G2 Crowd to provide buying insight. Below are some alternatives with more reviews:

1
Tenfold Logo
Tenfold
4.5
(157 reviews)
Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.
2
Statuspage Logo
Statuspage
4.3
(17 reviews)
StatusPage is a customer relationship management software used by businesses to update and inform their customers.
3
Salesforce Mobile Studio Logo
Salesforce Mobile Studio
4.3
(17 reviews)
Salesforce Mobile Studio helps you to reach customers on any device by personalizing your mobile messaging with SMS marketing, push notifications, and group messages.
4
Salesforce Snap-Ins Logo
Salesforce Snap-Ins
4.1
(6 reviews)
Salesforce Snap-Ins solves customer problems face-to-face with live, cloud-based video chat software.
5
Statbot Logo
Statbot
3.8
(3 reviews)
Statbot analytics & insights for Intercom it allows to gather reports around Acquisition, Engagement, Retention (with cohorts), Segments & Tags as well as Customer Service based on historical data from your Intercom data.
6
YUNO Logo
YUNO
4.2
(3 reviews)
YunoWorld technologies is a web data driven company focused on solving customer challenges in web space.
7
EnergySavvy Logo
EnergySavvy
4.5
(3 reviews)
EnergySavvy is a cloud software company designed to help utilities transform their customer experience and operations.
8
KANA Express Logo
KANA Express
3.8
(2 reviews)
KANA Express provides multichannel customer service and end-to-end customer experience management for mid-sized companies .
9
It's Alive Logo
It's Alive
4.8
(2 reviews)
ItsAlive is a chatbot builder that enables to create, publish and manage facebook messenger chatbots.
10
CDR Call Reporting for Cisco Logo
CDR Call Reporting for Cisco
5.0
(2 reviews)
Whether you're planning a green field deployment, managing mature CUCM installations, or ready to upgrade your existing Cisco CDR Reporting product, Variphy Call Analytics delivers real value and will be easy to trial and deploy.
Show more
Kate from G2 Crowd

Learning about Flowroute?

I can help.
* We monitor all Flowroute reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.