How user friendly it is and how our entire team quickly adopted it. It works well both for a management perspective (overview, capacity, progress, utilisation of ressources) and for more operationnal roles (to do, prioritization, project time monitoring etc...).
Fore us a key aspect of such a tool is to have both a solid and usable time tracking solution and a complete project management suite. Forecast handles both beautifully.
What do you dislike?
Export capacities for analysis are not the most flexible but new features are being released really fast and often. Customer Success Management is nearly perfect and that is part of the reason we switched from another solution to Forecast.
What business problems are you solving with the product? What benefits have you realized?
Project management and our agency ressources/capacity management.
We are also using it to handle our dev and product team; sprint mode is really helpfull and we've been able to improve our TTM efficiency.
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