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FormCrafts is an online form builder to help you create great forms for your site.

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FormCrafts review by Mamta K.
Mamta K.
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"Best way to collect data"

What do you like best?

Form craft provides a cheaper way to collect data from customers such as placing order, Customer feedback and much more. best thing i like is it has a best thing work with as we want no with said templates and other we can create as per our requirements.

What do you dislike?

Panel design is bit outdated but it is very much light weight.

Recommendations to others considering the product

You can use the formcraft for many purpose such as Job application, Surveys, Lead generation. you can also find the related template for the same. You can choose one of them and add your own question and start using formcraft at a less price. Also has an 128 bit ssl secure to collect data.

What business problems are you solving with the product? What benefits have you realized?

Created survey forms with it with just a minute of time drag and drop facility.

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FormCrafts review by Administrator in Computer Software
Administrator in Computer Software
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Verified Current User
Review Source

"Easy and intuitive"

What do you like best?

I use FormCrafts to easily create forms on our company website that will sync with Zendesk and create custom tickets for each form submission. It's super easy to set up the integration between the two systems and took no time at all to figure out how to get the information I wanted from the form into the Zendesk ticket. I can simply send over the submissions in the body of the ticket, or set it up so that each form field links to a certain Zendesk field. I really love the flexibility.

What do you dislike?

The only thing I don't like is that on the list where you specify what is being sent over to Zendesk, it won't let you rearrange the items. So if I decide I want a new field added in the middle, I have to re-organize them all. Maybe there's an easier way to do this, but I haven't figured it out. And honestly, it's about a 30-second change instead of a 5-second one so it's not a huge dealbreaker or anything.

What business problems are you solving with the product? What benefits have you realized?

We like the flexibility to use forms across our company website while still integrating with the systems we already have in place (Zendesk). We started with only one form created, but we've created about 5 at this point. They're so easy to make that even if we need to create a form for only a few months for a customer communication project, it's easy to do and up within an hour or so.

What Lead Capture solution do you use?

Thanks for letting us know!

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