What do you like best?
I enjoy that FPX allows for multiple pricelists and has good integration with Salesforce. For what I do, the workflows are easy because of the customization that has been allowed into the different pricebooks. This tool allows me to quickly and accurately generate quotes whether I am working with an existing customer or a net-new. In addition, the price lists can be tailored to specific partners. If you need to enable special quotes, discounts or disable products FPX allows for this.
Using the tool day-to-day is easy even if you are in an organization with multiple SKUs.
What do you dislike?
The actual User Interface that FPX uses can be cumbersome. As stated, you will not get "confused" with where you are within a single quote. However, I believe the interface could be more fluid. In addition, I would like some simple options for quoting pre-packaged/previously quoted items. While it is true you can "clone" + recall previous quotes in a specific opportunity, I would like it to be easier to save a specific quote that I could recreate across accounts. Maybe there is a way, but I haven't seen it.
Recommendations to others considering the product
It seems like the obvious point to make- please consider your integration, quote complexity, workflows and the ability for your sales team to be able to adopt the tool.
What business problems are you solving with the product? What benefits have you realized?
Easily creating customer quotes that are accurate and repeatable. Having the ability to present many configurations to a single customer.