What do you like best?
Frame.io is incredibly fast at uploading and encoding videos for review. Being able to select which members of your team content is relevant to is crucial for cutting down clutter. Annotations on video with illustrations are super helpful to convey a point or to identify an issue within the frame. Comment threads are helpful for organizing discussion.
What do you dislike?
The email and notification system is terrible. When reviewing content, users leave timestamped comments on videos to share their thoughts. This aspect is amazing. What is really unfortunate is that there is no good way to get a digestive email including all of those comments, rather you receive an email or notification for each comment or reply. Sure, you can set you preferences to receive notification every 15 or so minutes, but this is also not a suitable option for tight turnarounds. I wish reviewers could leave set of comments, click "submit" or something similar, and have the necessary parties notified that there are a handful of comments that need to be addressed.
Recommendations to others considering the product
Take time to think about your workflow and implementation of Frame.io. Decide if you can deal with hundreds of emails, or if you can wait for digestive emails regarding notifications.
What business problems are you solving with the product? What benefits have you realized?
Internal content review of videos. The version control of Frame.io is amazing. Being able to watch versions side by side in real time within the app is a really important feature when you are auditioning shots or managing very small tweaks and adjustments to content.