FrameworkLTC

3.7
(4)

FrameworkLTC is a software solution created specifically for the unique processes of closed-door, 340B, and specialty pharmacies. With input from marketplace thought leaders, industry experts have created a robust application that streamlines both standard processes and nonstandard transactions such as rejections, prior authorizations and rebilling.

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FrameworkLTC Reviews

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Showing 4 FrameworkLTC reviews
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FrameworkLTC review by Andrew P.
Andrew P.
Validated Reviewer
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"It's a relatively straight-forward program"

What do you like best?

The best part is the ease in which you can scan prescriptions and match with the corresponding medication. There is also a picture associated with each drug which is helpful for identification. Notifications regarding half tablets are also very helpful.

What do you dislike?

The difficulty in changing NDCs. There should be a button or option to easily change the NDC. Currently the process is reversing the claim, scanning the new NDC, saving, filing a new claim, then printing out a new label.

Recommendations to others considering the product

It's an simple system that may need some updated shortcuts and a more modern interface.

What business problems are you solving with the product? What benefits have you realized?

The system allows for a print-out of employee productivity which is beneficial in evaluation processes.

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FrameworkLTC review by Luis C.
Luis C.
Validated Reviewer
Review Source
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"Simple easy to use program"

What do you like best?

The ease of use, being able to associate patients or medications to my docutrack with simple commands.

What do you dislike?

The electronic scripts dont appear in patient profile until added to their profile. Would be easier if it was to associate the patient or patient ID to the patient

What business problems are you solving with the product? What benefits have you realized?

The eaze of quickly getting into patient profiles to help facility nurses calling in with questions on their patients

What Pharmacy solution do you use?

Thanks for letting us know!
FrameworkLTC review by Administrator in Health, Wellness and Fitness
Administrator in Health, Wellness and Fitness
Validated Reviewer
Review Source
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"Flexible LTC pharmacy solution"

What do you like best?

The product is quite stable and offers substantial setup flexibility to service a wide variety of clients. Design of database is very helpful to allow users to obtain customized management reports.

What do you dislike?

Total cost of ownership is relatively high. In many cases, our on-site IT and operations team submits thorough bug reports - including programmatic solutions - to the support team. Support capabilities are fine for basic questions and problems but are not generally helpful when more complex issues are encountered. Accounting solution (Sage ERP 300) is archaic and data synchronization process is slow.

Recommendations to others considering the product

Ask very detailed questions during evaluation and specify your requirements in as much detail as possible. Understand that the product - as-is - is exceptionally capable and flexible, but know that customized programming does often take some time as developers respond to requests from many different customers. Be sure to have your internal IT systems updated, maintained, and personnel readily in place to address any infrastructure or hardware issues. Invest as much as budget allows in following SoftWriters' recommended specifications for hardware. Invest as much time in setup and configuration as possible prior to going live.

What business problems are you solving with the product? What benefits have you realized?

Tightly controlled workflow allows us to have solid clinical outcomes and high levels of quality. Combination of features and workflow designs allow us to have high level of confidence in perpetual inventory data. Excellent capabilities to offer a wide range of medical records options. Database structure allows us to design custom management reports and analytics to improve quality and efficiency in terms of both financial and clinical outcomes.

FrameworkLTC review by Administrator
Administrator
Validated Reviewer
Review Source
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"Takes awhile to get used to"

What do you like best?

I love how many tabs and options it has, you can view the history and process claims all in one

What do you dislike?

A little Complicated , takes awhile to learn

Recommendations to others considering the product

Hard to learn but oh so many options. DOES IT ALL!!!

What business problems are you solving with the product? What benefits have you realized?

Processing claims for coverage , being able to view history and the status of medication

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