Freshcaller

(18)
3.8 out of 5 stars

Freshcaller is the call center software for startups and small teams. The intention is to help businesses / teams set-up and run a powerful call center without spending a lot of time and money.

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What is Freshcaller?

Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. You can create custom greeting texts based on specific call scenarios. The nested Interactive Voice Response (IVR) system allows you to provide a detailed set of options to your callers. The call queues in Freshcaller are powerful and enable you to make smart escalations based on your agent availability as well as business hour setting.

Businesses can choose to record all their phone conversations. Call Monitoring & Barging allows supervisors to listen and speak to customers real-time. Your team will always engage in contextual conversations with your callers. Freshcaller allows you to forward your incoming calls to your mobile while you are on the move. Freshcaller is the ideal call center for startups and small teams.

Freshcaller Details Provided by: Jithin I.

Freshcaller Details Provided by: Jithin Issac

Digital Marketing Analyst - Product - Freshservice (Europe) at Freshworks Inc. (formerly Freshdesk)
Website
www.freshworks.com
Languages Supported
Arabic, Danish, Dutch, English, Finnish, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Turkish

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About Freshcaller

Vendor
Freshworks
Company Website
Year Founded
2010
HQ Location
San Bruno, CA
Phone
+1 (866) 832-3090
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
1443
Twitter
@FreshworksInc
Twitter Followers
1826
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