Freshdesk

Freshdesk

4.4
(1,851)

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Work for Freshdesk?

Learning about Freshdesk?

We can help you find the solution that fits you best.

What is Freshdesk?

Freshdesk Videos

Freshdesk Details Provided by: Jithin I.

Freshdesk Details Provided by: Jithin Issac

Digital Marketing Analyst - Product - Freshservice (Europe) at Freshworks Inc. (formerly Freshdesk)
Website
freshdesk.com
Related Links
FAQ
Mobile Apps
Languages Supported
Arabic, Catalan, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese

Freshdesk Screenshots

Part of the following suite:

About Freshdesk

Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel support experience across email, phone, web, chat, forums, social media, and mobile apps. Freshdesk’s capabilities include robust ticketing, SLA management, smart automations, intelligent reporting, and game mechanics to motivate agents.

Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 150000+ customers worldwide, including Hugo Boss, Toshiba, Cisco, Honda, The Atlantic and QuizUp.

Vendor
Freshworks
Company Website
Year Founded
2010
HQ Location
San Bruno, CA
Phone
+1 (866) 832-3090
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
1,598
Twitter
@FreshworksInc
Twitter Followers
2,379
Show moreShow fewer
Kate from G2 Crowd

Learning about Freshdesk?

I can help.
Freshdesk
4.4
(1,851)